Best shoe stores in Phoenix: find options near you

I came in for a cologne gift set for my nephew. Astrid helped me and was great! Every cologne suggestion she gave was on point. Not one bad suggestion. She was patient with me while I decided. Her attitude and energy was refreshing. Best customer service I have had in a long time. I will be back and would love assistance for her again!

Tonight I had the most phenomenal service by 1 sales lady, 1 salesman and cashier at exchanges around 8 pm. They were a delight and made my birthday memorable.

Dealt with an exceptionally rude gentleman (40s-50s) who was working in the return section on 4/20/26 at 7:30 pm. Since he was the only worker on that side of the store I politely approached him and asked if we could use the dressing rooms on that side of the store. He scowled at me and asked why I was talking to him. I said that I’d like to try on a couple pieces of clothing if it was possible. He shoo’d me away with his hands and said “uh yeah I don’t do that so you’re just going to have to go somewhere else I do returns so go away” Seriously shocked. Won’t be returning.

Judy in Fragrance was exceptional in helping me pick a perfume as a gift. She also went he extra mile to wrap it cleanly for m as well. Sensational

Gabe was very helpful in confirming prices and also recommended some additional products based on the items I was previously interested in. Originally came in as a shortcut to the parking garage and ended up buying several things. I’m very happy with my purchases and the experience

This mercado is basically an indoor Downtown L.A. or Plaza México in Lynwood, CA. It’s a Hispanic swapmeet so expect a little bit of everything. There are two seating areas in case you munch on snacks or foods, a barbershop/beauty salon to doll up, and lots more. There are restrooms too in case it’s needed. A con is I felt it was somewhat overpriced (my opinion). The AC made it very comfortable to shop around so the walk was enjoyable.

Mercado de los Cielos is like a flee market with a Latin theme. This place has a variety of products and stores, ranging from jewelry and souvenirs to home decorations and quinceanera apparel. It even has a cozy Mexican food court with yummy food. Located at the Desert Sky Mall, it is bigger than it appears at first glance. I totally recommend this gem 💎!

I had no idea this place was this huge. This area is pretty much full of Mexican 🇲🇽 stores, services and restaurants all in one place. Candy stores, Barber shops, Electronics repair, Clothing stores, Paralegal services, etc… There’s is only one level and two entrance. There is no signage or diagram that shows what stores or services are located inside this facility. The layout is also somewhat confusing. There is no restrooms 🚻, unless you go to thier food area. There is plenty of parking 🅿️. The prices on most of the items and services are over the top 🤑. Also, many of these businesses don’t speak or understand any English which makes it difficult to purchase anything ☹️☹️.

Kingperfume #2 located in unit 6 he can customize any fragrances from premium essential oils i highly recommended this place

The food is okay , my husband said that the tacos were not that good , but I actually like it . There is no horchata , or aguas frescas Wich is wired .

It’s like a little piece of Mexico right here in Phoenix. A huge variety of things of all kinds, from food, jewelry, clothing, crafts, and services like upholstery, haircuts, and more.

People try to scam you out of your money. Cant even window shop without them trying to see if you can afford it gives barting you, unaware people are definitely being sold gold way over priced.

We returned after 5 years, nice Mall with lot’s of new businesses, especially jewelry. Some with new ownerships. Glad Curacao and Dillard’s still here. We be back.

I usually come here and like this mall, but I had a scary experience today a older man in an orange shirt kept following me around into stores while pretending to be on his phone just a reminder to stay aware of your surroundings.

All i can say is different…went for Dillards discount store. Lots of different stores as well as a vendors place in the back with gold, boots ect for sale. New food court.

The Mall itself is fine. Obviously heavily Latino based. The real fun is the swap meet attached to it. Great food, cheap finds and a real friendly atmosphere!

You can find everything here a loce rack room shoes clearance shoes are the best pay 30 for two pairs 🤣

Decent place with many stores. Despite the sad incident that happened recently, I still feel it is a good mall, that will have what you are looking for.

Besides the area outside the mall it is quaint inside. I would not want to be there in the evening with my vehicle though. The Mercado flea market is THEE place to go through. Hispanic oriented but we enjoyed it

Came in to check out some suits and dress shirts and noticed I was being followed around by a bigger, older, blonde lady, and a taller, lankier brunette, both white. They had the minority women behind the registers and in the back rooms. It was straight-up racial profiling. I was pegged as a potential thief the moment they caught onto my presence, and was treated as such the ENTIRE time. I could FEEL the gnarly, nasty, energetically racist vibes in my bones. It was quite vicious. That was my interpretation. From start to finish, the 15-20 minutes I spent inside this store were DEEPLY uncomfortable, humiliating, and rage-inducing. The slimmer, younger brunette was ALL over it, watching me like a HAWK, making it quite obvious, as if profiling me gave her job purpose. In-your-face, OVERT racism to the core. It filled me with DISGUST. It filled me with dark, viscous HATRED. What a cliche. I will not be back. Wretched, wretched times. Plus, they had a whole section covered in garbage bags.

Prices and selection were good. It was well organized. There were lots of staff members available to help.

The assistant manager, Erika, is amazing! I bought a suitcase from this location last year which had warranty on it. I tried to use the warranty this year, but I needed proof of purchase. I never saved the receipt, but Erika was able to find it and send me a copy. So grateful!

I haven’t been at this location for 3 years. This was originally my goto location until I went down to Chandler. Excellent excellent excellent is all I can say! This store has got a lot of people working here that seem to really enjoy working at this location. Overall attitude is great! The store obviously is clean and it shows in the attitude of the people they want a clean location. The shoppers are pretty cool, easy going people still. The wifi works excellent like every other location. The bathrooms are spotless too! They seem to be hitting hard on every level!

Here’s a polished version of your review that keeps your frustration clear while still sounding professional and credible: I visited Nordstrom Rack during the Memorial Day sales and was really excited to shop the deals. I found a pair of shoes that appeared to be on sale, but once I got to the register, I was told they had been mis-tagged by $34.97. After waiting almost 10 minutes for a price check, an employee confirmed the shoes were incorrectly tagged and said they could not honor the price without speaking to a manager. When the manager, Tim, arrived, his approach immediately felt dismissive. He looked me up and down and simply asked, “What can I help you with?” I politely explained the situation and asked if there was any way they could honor the price or offer some type of accommodation since the mistake was on the store’s end. Unfortunately, he made no effort to help, offer a discount, or even show understanding. He just stated there was “nothing” he could do. Having worked in retail myself, I understand that managers often have flexibility in situations like this, whether that’s honoring a price, offering a partial discount, or at least attempting to provide good customer service. Mistakes happen, but customer service is what really matters afterward. Sadly, this experience left me disappointed and feeling dismissed as a customer. I think Tim, the manager should of addressed this differently.

If you enjoy the thrill of the hunt, this place is for you! I’m wearing the most amazing jeans right now that fit like they were made for me and soft as butter. $10 there, $104 on Nordstrom’s site. But you need to give yourself time to weed through the trenches. Loads. I was there for 90 minutes and didn’t get to the shoes. You will find some amazing pieces there.

Crowded and can get over stimulating. Men’s section is tiny. Mostly women’s shoes and clothes. They only had four mens belts, small bins of random socks and underwear, two short racks of pants and bottom ups, and a large section of suits and separates. Then a few short racks of shoes – mostly dress shoes. Decent place to put together a dressy outfit for a man if you can find a deal. Some prices still seemed high for a clearance store. They have so much stuff that lots of items are in the wrong size section which makes shopping frustrating. You finally find something you like but realize it’s the wrong size. Too many items that just need to be tossed. Suits with large tears, shoes missing laces and insoles, heavily used returned shoes. I was able to find some brooks ghost max 2 for $60 that had barely been worn and a pair of slacks for $8 after over an hour of browsing. I went to look 1.5-2 sizes up in the women’s sections for running shoes since the men’s section was so sparse.

Wow!!! Better pack a lunch, looks like a bomb went off in here. Lots of good deals and definitely going to get bang for your buck. Come prepared to be walked on and have to hunt. We got a great deal on some Tommy kicks Honestly, come prepared to spend some time, but you’re gonna find great deals, your fellow shoppers. Can and will be extremely rude so be prepared.

Got 2 pairs of shoes for $15. Both priced well over $20 for each pair. I’ll be back… is chaotic but still great stuff. They have clothes and household items too!

Great selection! Good luck getting a cart. Everything’s final sale which I hate, because the dressing room always has a long line. Look your items over thoroughly because I have gotten home and missed scratches and such. Also they had my shoe size section blocked off today to restock, and it was really annoying because I was in a hurry and they took forever. It’s kind of like fighting a battle inside of here, but you can get good deals.

Be prepared for an Easter egg hunt! Merchandise scattered all over the store. After browsing my size mens shoe isle, and finding nothing, I ended up finding a pair of shoes my size exactly what I was looking for, in the women’s section while helping my wife look for shoes. There are plastic trash bins full of shoes all mixed together that you have to sort through. People everywhere, quite aggressive shoppers too. If you go prepared knowing you’ll have to deal with all this, you can walk out with some sweet deals.

Few places offer the designers and discounts like Last Chance. When ever I’m in the area I have to stop in. Be prepared for a a bit of a crowd but don’t be deterred it’ll be well worth it! Got these $200 swede Cole Hann boots for $25 can’t beat that!

Great prices on really nice merchandise Best prices during holidays. Mall has alot of interesting stores and a food court.

Massive selection of dresses, swimwear, shoes, etc. Beware, they do close two hours before the mall closes (7pm) on weekdays. And they do make you bring your stuff up to check out before they close. Prices are pretty reasonable for the quality of the items. Stuff isnt cheap quality like the big box stores. Give yourself lots of time to look through the racks.

Came to check out their sale. Most of the items were gone. They do not have restrooms in the store. Also you can’t even try on any green tag merchandise. That’s wild. Like what if it doesn’t fit. Apparently if it doesn’t have a tag they can’t sell it to you either.

This was a very great place and especially for colonge or perfume lovers because they have great colonge that is popular and the employees are incredibly nice and they help you trying scents and being super helpful. The only thing that was hard for me is because I couldn’t find the main source of colonge at this particular Dillard’s. The colonge and perfum is just scattered around but was great. Overall, Dillard’s is amazing for fragrances, dresses, clothes, t shirts, and more. I highly recommend

Organization was not my favorite… shirts were organized by color which meant for the most part finding specific brands I was interested in next to impossible

Probably the worst Dillard’s I’ve ever seen. It would probably be easy to steal things here IF you wanted to steal things here… but they’re SO bad, nobody would ever want to steal anything here 😂 Found one person that works at the store – after looking hard! And she kept telling me that Juniors was in a different place every time I walked up to her – and every time I walked up to her, she didn’t seem to recognize me from the previous time, 2 minutes ago. Check out the fashionable finds I took pics of!

My wifes absolute favorite shopping store. She comes home with all kinds of different things (mostly clothes) that she bought at fantastic discount prices.

It was a little hard to find women’s boots, there are more of a selection of men’s boots than women’s. But they did have a nice selection. And they clean cowboy hats too. It’s a nice store and ive gotten my boots from them for a long time.

Cow town boots is well stocked. Associates encounterd are helpful, they take time to explain how to care for your purchase and how it should fit. There store is clean and cheaper than boot barn. They give superior service and actually care enough to go the extra mile regardless of a sale. The associates have backgrounds to western wear and plenty of stories to go along with it. If you want a helpful place that will help you make the right purchases, cow town is the place to go. A++

Huge store with discounted prices for cowboy boots, hats and clothing. Plenty of parking. Sorta hidden behind the QT gas station

Good people, boot quality is hit or miss. Their hand made are honestly better than some of the name brands they carry. Don’t buy Justin’s. I knew that, broke the code after 20 years and this is what I get after JUST getting passed their 30 day return policy. To hail with Justin’s.

Really nice western store. My hubby found a nice pair of exotic skin boots. Reasonably price for the their quality. The staff was also very helpful. Overall we had a nice shopping experience and recommend this business when looking for western attire.

First time visiting Cowtown Boots. Wife and I walked in we didn’t get greeted, we did get any assistance or even get acknowledged. We pretty much took care of ourselves. Finally while looking through some jeans we got asked if we needed help finding a particular size.. she was very nice and friendly. Bathrooms were clean and the interior of the store was well maintained and looked nice, lots of boots and clothes to choose from although they didn’t have my size jeans.. Anyway, I love the boots I bought. My first pair I’ve ever owned haha. They’re comfy and I’m really enjoying them..

James the Hatter gave my family an absolutely incredible experience! From the moment we walked in, he was so personable, welcoming, and genuinely invested in helping us find the perfect hats. His knowledge, style, and attention to detail made the whole experience fun and effortless. They ended up purchasing two hats, and we’re already planning to go back for a third—that’s how impressed they were! James truly goes above and beyond, and you can tell he loves what he does. If you’re looking for great service and a memorable experience, James the Hatter is the one to see. Highly recommend!

I bought a bunch of stuff with a very good deals. I bought that shirt and pants from there. I would recommend it for everyone.

👌😍😍😍😍😍🥰

It’s either a hit or miss depending on what you’re looking for. The price point is affordable if you’re on a budget.

The savings were fantastic and I enjoyed walking thru the store and crafting possibilities for each item.

Nice store but while at the checkout cashier stated repeatedly that they didn’t need more workers as we’re fully staffed. Had to question why she said that when I saw her put the sign out before opening “Now Hiring”! Was it because we were standing there!! Not very professional in my eyesight

Worst place ever! I have had now 3 bad experiences with this place so guess 3 strikes you out! The customer service is the worst no one wants to help or gives you attitude. Today walked in and security guy was pointing at the kids like they cant have their sucker which was in their mouth cuz they just got a haircut! Its called parenting the candy stays in the mouth and the trash in the trash we wanted one hair item but thats ok our bissiness was accepted at another place and the kids were allowed their small sucker. If he would have addressed it a little differently then you might have not got so much attitude back. They just kids and are respectful at that! I really do hope someone shuts them down soon lets bring in something with less attitude and ready to help you with your needs to our community!

I’ve been buying this biotin spray for my hair here. Only place where I can find it besides Amazon. Price is nearly the same. I just don’t have to wait for shipping even though I can get it overnight for cheap but still need that in door shopping. Because i also can find so so many press on for my fingernails. I’ve been trying to save money, and they have SO MUCH variety. Customer service is amazing as well.

This place has cool variety of clothes, prices ranging from $7-$75, but my only concern is the harassment I recieved and constantly having workers beside me “looking through the clothes” on the racks for no reason, solely because my cart was full with clothes, and when I went to go change my clothes on 11/28/2025, some lady who’s by the fitting rooms, kept giving me attitude and giving me a death stare because I wanted to try all my clothes. Not only that, I had two earrings I had purchased, and they didn’t put it in my bag, before I leave any clothing store, I know up my bags, I’ve never lost an item I’ve ever purchased from the store, and only that day, they made me pay for those earrings and they didn’t put them in the bag. They also falsely advertised the earrings prices as 99 cents for “clearance” and each set was like $2.99. I will go in the store hopefully today, and see what they will do about this situation.

Been coming here for 16 years but the last two years have only came if I absolutely needed it. I would spend over $300 a trip here to get my clothes and beauty products and would always have a nice welcome from the skinny Latino security guy he’d always greet me and my kids that I’ve brought in as babies as would the owner but the last few times I’ve gotten the rudest service from both. I greeted the security and he literally rolled his eyes and turned his face and also the owner looked and acted really annoyed to scan my items. After that I just come here if i absolutely have to. I prefer to just order all my items online. As a paying customer I’m not going to deal with grown adult attitudes.

Stacked jeans , buss down shirt u name it . They got it . Recommend this spot for young people with fashon style

Good staff with well maintained outlet

Do not bother wasting your money. I literally bought a pair of shoes for $80 Skechers are the only shoes I ever wear which I will not wear again after today. I bought a pair of shoes and literally wore them one time to work and they hurt my feet I could not wear them again I brought them into the store here at Metro Center and was told that they were not able to even exchange them I wasn’t even asking for my money back just an exchange because I had worn them. not because of the outside was worn but because the inside of the shoe was worn probably because of the type of socks I wear. But the outside of the shoe is perfect even the bottoms. This is ridiculous don’t waste your money! and I had my receipt. ! And the girl helping me was a smug rude little girl. good job Metro Center Skechers. obviously you need the $80 more than I do.

Helped me return an on line purchase…and he was new! He handled it calmly and professionally, even checking to see if any were avalible in his store, area stores or the state. (None of the 4 styles were.) He displayed customer service we all dream of.

I love my skechers! The music was really loud in the store but the sales associates were extremely helpful and the inventory was awesome.

I’m here at the sketchers metro outlet store. It’s 11:30 sunday morning nobody is here. The store was supposed to be opened at 11 Called another store. And they cannot get ahold of the store manager. What is going on sketchers? pretty sketchy