Best speech therapists in Phoenix: find options near you

The food was very good. They came around and took your order each day. Doctors came by and checked on you each day to see hiw your treatment is going and ans qs. PT and OT Therapists were very good. Worked you hard but never too much so. Encouraged your progress. Cleanliness top notch. Rooms quiet. Responses to service call button always good. Overall i was highly impressed with this facility. I would recommend it to all.

This is the best rehabilitation hospital I’ve ever been at. Jasmine (Jazz) I had spinal surgery and was in the hospital for 2 weeks. Jazz comes to work smiling everyday. I believe jazz is truly happy to be here , it shows. I had physical therapy with Jazz and I really appreciated being assigned to her. Not only was Jazz happy, she was energetic and enthusiastic. The amount of patient care she provided me was amazing. I’ve never had someone brush all the knots out of my hair using patience, calmness and gentleness. She braided my hair for me even after our session expired.

My grandpa came here after having 2 strokes. The doctors, nurses, and assistants are awesome. They’re always quick in responding and good at checking in on him. I live a ways out from here, but would gladly make the drive to this facility anytime with the care they give. Patty is my grandpa’s favorite ❤️ Thank you guys for everything.

Absolutely loved my stay here therapy was amazing and has helped me to get back my feet .Fatima is great at what she does and I was amazed to see her doing my survey. I highly recommend Banner rehabilitation

I truly cannot say enough wonderful things about Banner Rehabilitation Hospital Phoenix. My husband, Jed, came here after suffering a severe stroke that left him unable to move his right side and dependent on a Hoyer lift for transfers. We are leaving with him WALKING ON HIS OWN — so well that he doesn’t even need a cane — and regaining so much of his ability to care for himself. He will still require a wheelchair for a time when he is fatigued but he is walking!! The progress he has made here has been absolutely incredible. Jaz, his Occupational Therapist, and Nicole, his Physical Therapist, were our absolute ALL-STAR TEAM. ❤️ They are both phenomenal therapists, but what made them truly special was how much they genuinely cared about Jed and about us as people. Jaz helped Jed regain his independence and relearn how to care for himself. She made his therapy personal and meaningful, challenged him, encouraged him and celebrated every victory right alongside us. She took the time to really know Jed and me, brought so much warmth and hope to our days, and made us feel like we were more than just another patient and family. She became such a special part of this journey, and we will forever be grateful for everything she gave to Jed’s recovery. Nicole was equally incredible. She pushed Jed, believed in him and helped take him from needing a Hoyer lift to walking independently without even a cane! She knew exactly when he needed encouragement and when he needed that extra push. Like Jaz, Nicole truly got to know us as people. She laughed with us, celebrated with us and became personally invested in seeing Jed succeed. Jaz and Nicole weren’t simply therapists to us. They became part of our story. They were the all-star team we needed during one of the most difficult times of our lives, and we will forever be grateful to BOTH of them for helping Jed regain so much of his independence and his life. Kaylin, his Speech Therapist, was wonderful as well and helped tremendously with Jed’s memory and cognitive recovery. Her patience, encouragement and work with him will continue to benefit him as he moves into outpatient therapy. Dr. Statt and Dr. Tim were also amazing. Dr. Tim always took the time to answer our many questions, listen to our concerns and make sure we felt heard and understood. We never felt rushed or dismissed, and that reassurance meant so much while navigating something as overwhelming as a severe stroke. The nurses, aides, housekeeping staff and everyone else we encountered were compassionate, kind and wonderful. They didn’t just take care of Jed — they took care of me too. They treated me with love and respect and allowed me to stay beside my husband every single night. I will never forget that kindness. And yes, even the food was good! We arrived scared and uncertain about what our future would look like. We are leaving with Jed walking independently and getting closer and closer to regaining his independence. His recovery isn’t over, and we still have a journey ahead of us with outpatient rehabilitation, but this incredible team gave him the foundation, strength and confidence to take that next step. Banner Rehabilitation Hospital Phoenix didn’t just rehabilitate my husband — they helped him regain his mobility, confidence, hope and so much of the independence we feared he might have lost. To Jaz, Nicole and this entire team: you will forever be part of Jed’s recovery story and our family’s story. We will never forget what you did for us. ❤️ We could not recommend Banner Rehabilitation Hospital Phoenix more highly. If someone you love needs inpatient rehabilitation, this is the kind of team you hope and pray will be there to care for them. With love, Jed and Becca

I highly recommend Dr. Dana Day, Dr. Susan Schmidt, Audiologist, Mira Nathan and the staff at SW Balance, Dizziness & Ear Institute for their exceptional professionalism and expertise. The staff is welcoming, attentive, and truly dedicated to patient care. The clinical team demonstrates extensive knowledge of balance and ear-related conditions, providing thorough evaluations and clear explanations. They take time to listen, answer questions, and create personalized treatment plans tailored to each patient’s needs. Their compassionate, patient-centered approach builds trust and confidence throughout the process. With a strong commitment to quality care and positive outcomes, this institute stands out as a reliable and highly skilled provider for anyone seeking specialized treatment.

Sabrina is extremely helpful. She was my first point of contact scheduling me and assisting with setting up a portal To complete all paperwork. My appointment was on 1/19 with Dr M Nathan. She is so professional, knowledgeable, compassionate and has the right amount of lovely humor to make a very long and arduous process pleasant. I am so grateful to my neurologist for referring me. I left with my treatment plan and all my appointments scheduled. I am a retired healthcare executive and extremely picky about providers. I give you all a 10+++. I highly recommend! Thank you. JoAnn Shaw I would like to update my first review. My experience has been and continues to be amazing. Drs Nathan and Schmidt are such caring, compassionate audiologists. Both are incredibly knowledgable and always teaching me something new. They are always very patient and willing to explain the why and what of my situation. I am making wonderful progress-thanks to both. Dr. Schmidt has years of experience and Dr. Nathan -although newer in years of experience is intelligent, bright and knows about hearing aids better than anyone I have ever met! The two are a dynamic duo and I am so appreciative to my neurologist for referring me. I highly recommend. The entire staff are clearly focused on their patients/clients and it shows. The best of the best. Thank you. JoAnn Shaw

I would like to extend my fullest of gratitude to all of the medical professionals and staff of this establishment. Every step of the process felt comprehensive yet informative, the level of expertise held within this office is second to none. Thank you Doctor Day, Doctor Schmidt and Doctor Nathan, and of course the front staff, you all are making a meaningful impact and transforming lives for the better. My highest regards!

I highly recommend Southwest Balance Dizziness & Ear Institute. After struggling with dizziness and vertigo for several months and feeling like I was running in circles searching for answers, I finally found real help here. I saw Dr. Day, and she was absolutely amazing. The evaluation was exceptionally thorough. They were able to clearly identify what was causing my symptoms, shared the results with me the same day, and promptly shared detailed results with my referring doctor so I can now move forward with the appropriate treatment plan. After months of uncertainty and frustration, this was the first place that provided clarity, direction, and hope. I’m incredibly grateful for their expertise and care.

Its fantastic to receive engaged and compassionate care. Its rare. Dr. Nathan was patient and understanding. She answered all of my questions thoroughly and I left my testing fully informed of my status and equipped to take on my concern. I highly recommend these specialists.

I can’t speak highly enough of the people that work here. I have a brain injury that caused my ears to have significant issues with balance, processing, etc. The team at Southwest Balance Dizziness and Ear are always friendly, always happy, and most importantly always compassionate. Even though I am still working through my issues, you can guarantee that this is where I will be to continue working on things. I would like to say a big THANK YOU to Dr. Day, Dr. Nathan, and Sabrina. You all have truly provided so much encouragement and support to me that I can’t thank you all enough.

The team at Southwest Balance and dizziness was excellent. They were extremely informative. Very timely and their exam. Shared what information was relevant very quickly. Look forward to working with them in the future.

I unfortunately was not given the opportunity to experience the care at this facility due to the rude interaction with the scheduler working 5/14/26 around 10am. As a healthcare worker, I appreciate listening to what my patients say and trying to offer them the same care/experience/ respect I would expect. I asked specifically by voicemail for a callback on a specific number to discuss the appointment. The scheduler decided to call back a different number( which thankfully I still was present for to take) When I asked if the vm I left was fully listened to and why the number I specifically listed wasn’t used, the scheduler could not give an answer. Instead of trying to correct the situation, she decided to hang up and end the call. Very professional. I’m sure the PT I was intending to see was great. The facility was recommended by my MD, yet I will never know as this individual scheduler ruined this opportunity. I would hope the administration of the establishment would consider who they are using to interact with new patients to prevent this from happening to someone else. I currently do not recommend this facility.

Banner physical therapy I must say the therapist are great my son likes working with all of them. But for the front office. After they say last name it goes to it’s going to be this much. We have a no collect insurance with a HSA contribution so we don’t pay out of pocket until it’s gone. Well they want us to pay regardless even though they were paid in full. The office Manager needs more home training how you speak to people. If you want to be treated rudely come on down.

I came for my first visit and left without being seen. This is not how I perceive the Banner name but maybe times have changed and customer service is on the decline. I signed in and the young man at the counter asked me my name and that was it. I sat in the waiting area for over 45 minutes and because I had another appointment I went up to let the staff know that I was going to have to reschedule my appointment, the young woman asked my name… again and asked me if I had spoken to anyone and I explained to her the same thing I just typed above. All of this while another patient had his phone full volume with a very audible colorful language filling the the room. Imagine having your elders having to be subjected to stuff like that. And still not be cared for. Please try and do better.

This was my first time going to Banner Physical Therapy. I started at the end of last year. My encounters and the extreme lack of customer service with the front office staff was poor. Communication was poor. Since my time coming to this location, no one communicated costs or coverage. I heard about it for the first time today, March 24, 2026. It has been over two months since I filed a billing dispute, which appears to be fraudulent billing practices. This facility does not use the Banner Health System where everything goes through Banner Health. This facility uses the Banner name but a different billing system. On my EOBs it shows that I am being repeatedly charged for the same thing multiple times, which I was told that this facility cannot see. Because this facility’s billing kept giving me the run around, I reached out to the physical therapist, who did not respond. I was billed incorrectly and without my knowledge, which I believe to be fraudulent billing. Banner needs to remove its name from this facility because it does not provide its high level of customer service by giving all costs and coverage information prior to service. I have communicated for Banner Physical Therapy to not contact me and to cease all communications. DO NOT GO TO BANNER PHYSICAL THERAPY. I DO NOT RECOMMEND BANNER PHYSICAL THERAPY.

My fad had a stroke back in October and so he had to do physical and speech therapy. I think that with people with those condition there is already a lot of situations/emotions that they can not express, so would expect the therapy people there to be more understanding or to be more kind. That was not experience my dad encountered. Instead he left there upset and sad because they would not help him to understand. Instead they thought it was appropriate for 3 people to come and surround him and demand certain things from him. Since then my dad has been discouraged from going anywhere for the help he needs.

The Physical Therapy techs are awesome. They got me walking smoother, almost back to normal. Thank you I am feeling great .

The Banner Physical Therapy facility in Phoenix has turned out to be an awesome and delightful place to accomplish needed therapy and treatments. All of the staff I encountered were friendly and respectful looking to satisfy my every need. My appointment was handled in a timely manner and my technician, Allison, proved to be knowledgeable and quite professional. We arrived at a reasonable treatment process and if any further needs were exposed, she offered to consult by phone and make room for any further appointments. I highly recommend this facility for their caring and professional service.

Reunion Rehabilitation Hospital Phoenix is AMAZING! I cannot say enough good things about this very well run facility. I was a patient who was recuperating from surgery and needed to get stronger so I could go home. As a result of three hours of intense physical and occupational therapy every day I gained enough strength to go home after a week. Everyone was very professional, knowledgeable and helpful at all times. I cannot say enough good things about this facility and I would highly recommend it to anyone in need of their services.

My experience at Reunion Rehabilitation Hospital was AMAZING!! From the moment I arrived, I was treated with compassion, respect, and genuine care. The staff went above and beyond to create a safe, supportive environment where I could focus on my recovery. The nurses and therapists were knowledgeable, and encouraging. My team provided me with valuable tools, and coping strategies and I really never felt like just another patient, I felt seen, heard, and supported. The sense of community among both staff and patients made a difficult journey much more manageable. I’m grateful for the care and guidance I received here, I left stronger, healthier, and better prepared for whatevers next. I am grateful for everyone who played a role in my recovery. I highly recommend this rehab facility to anyone seeking treatment.

Everyone here at Reunion Rehab Hospital in Phoenix transformed my traumatic injury an epic and memorable experience. Every level of care I received was personalized, from the Chef, Housekeeping, CNAs, therapists and Drs Wong and Bliss all the way up to the CEO Zaynah were attentive on a warm and comforting way. I was terrified at first after an accidental fall left my hip shattered, 1500 miles away from home. My case worker, Sylvia was also icing on the cake as she helped me navigate through daunting paperwork that comes along with insurance and my transition home. Every single day I was seen by both doctors, as well as the pain management team to make sure I would be able to participate well in therapy. Every day was filled with hopeful improvements. Each day was also highlighted with the best tasting meals, and for the first time in years I ate 3 square meals leaving only crumbs on the plate. I could go on and on, but I want to get my rating posted here STAT. I have shoutouts to soon follow for being amazing to me and sending me home with the tools I need to continue the rest of my recovery in Louisiana. I have zero complaints, as I can only describe my care from EVERYONE at Reunion as a blessing from Heaven. Truly, ~Kelly

Everyone was great. Mara (ST) was phenomenal. Terry (RT) all the CNA’s and the OT group were wonderful. Villa was always willing to do extra for us. Crystal took great care with my son. This is a great facility and all the staff were beyond our expectations. Thank you!!!

Recently had an below the knee amputation and had the pleasure of staying at Reunion Rehabilitation Hospital, and was throughly surprised at the level of the skilled nurses, occupational, physical therapist and all the other staff that helped me while recovering. Everyone was so engaging and made sure I was completely welcome and comfortable. Definitely recommend this place to anyone looking for any rehabilitation needs. 10 of 10 across the broads. My stay was a little short but thanks to the pt and ot team I feel very confident in my steady recovery at home. A huge thank you goes out to the nursing staff for making feel like I was home with family, Krista and Juana you were amazing. I was introduced to nearly every single staff member including the CEO which gave me confidence in their abilities to give the care I needed.

Joshua my liaison has been so helpful and stayed with me until I got situated. Everyone has been so helpful, I wish I came here sooner, all the therapy staff are wonderful especially Nancy and Margie. And the food is great, David cames and checks in on me. Dr Wong has been wonderful and actually comes in and sits with you while he is talking with you. Bire is such a nice nurse, he is the nurse who registered me and he is always ready to help. I love my wound nurses, especially Anna. I highly recommend this hospital to anyone needing rehab 10 stars!!!

My stay here was amazing. I was hesitant because I had been to 2 other facilities. The care was extraordinary, so precise. The meals were delivered on time. I know it’s a rehab hospital but compared to others, this place was so refreshingly different. I can’t speak enough about the care, truly amazing. Everything was on schedule like military precision. The care conference team made it accessible for questions and progress updates and included our family. The nurses explained all our medications and if you had questions they followed up. It was well staff, well trained and everyone seemed to enjoyed their job. I highly recommend this hospital!

We absolutely love the staff here. They are so friendly and communicative. We have been coming here since May 2025. Kaytlin and LeeAnne are amazing!! My son loves seeing them every week.

I’ve been bringing my son here for a while now he goes to OT and ST. He loves this place because he views it as play time. He’s been here I think now for almost two years. They’ve helped out so much Lizz and Sam he has progressed a lot since being with them.

Love this place! My baby goes with Ms.Beth for physical therapy and Kaitlyn for speech. My baby has improved so much over the past years she went from not being able to sit down on her own to walking! From none verbal to being able to express herself and I am so thankful to them. I also really like Daisy, she’s very understanding with my schedule and helps me out so much! Really recommend this place.

I been bringing my daughter here for therapy and she absolutely loves it. The front desk receptionist daisy is always so welcoming and answers any questions I have about my appts or anything else she can help with . I love all the therapists my daughter has seen as well they helped her with her speech so much! Lauryn is one of the therapists and she’s so friendly and makes my daughter feel comfortable. I definitely recommend kids place for therapy you see the improvement in your kid right away and they truly care about what’s best for your child.

This place is amazing, receptionist is awesome especially Daisy. She always has work with us with anything we need as example with any appointment or when we need to reschedule she’s always been there for us. Also a great thank you for the therapist that has helped my daughter with her therapy. Especially a huge thank you for Sarah and Rachel, my daughter’s Physical Therapist and Occupational Therapist. They both have been great with my daughter since they started working with her.

Since I’ve been attending therapy at Honorhealth Outpatient Therapy they are very efficient in what they due, the staff at the front desk is very pleasant & polite to everyone, Eric my Physical Therapist is outstanding he understands everything that is going on with me & why I’m there for Therapy I’m so glad to be under his care…..

The therapist is ok. The only thing is I just thought maybe we could do a little more physical exercises instead of one or two. I did have problems because I missed a day or two because the Ubers come so late when I called to get an uber even earlier so I don’t miss appointment the insurance never scheduled that ride. That was another day I missed appointment again so I got fed up and didn’t call. It’s not that I wanted to miss appointment again. But like I said the therapy is ok I just wish I could do more than one exercise but I know I have to do my own therapy at home. My left knee still somewhat feels like a rock or tired I may call pain mgmt on camelback. Maybe they injected too much gel in knee.. I also was told therapist was booked so I didn’t call to make any appointments from the 4 days I missed.. 😣Or I will leave but at that.. The ladies at front desk were very nice

I’ve been to 2 sessions at Honor Health PT and both were great sessions. The first one was with Taylor who is very knowledgeable and went through a series of moves with me to determine what type of therapy I needed to correct numbness in my fingers and strained neck muscle. She then introduced me to Emily who is now my therapist. Emily is great we’ve had one session and she definitely knows what she’s doing. She’s friendly and isn’t hesitant about getting down to business. I have several more sessions with Emily and I’m sure they will be just as helpful as our first. Great place for PT! 👍

Had issues here before but Jimmy and their therapist Kendell are absolute angels as well as whoever helped that I’m unaware of. I’ll be sure to thank God for them going above and beyond to help out my child. Good people you should definitely GO HERE 💯

I look forward to going here. I had a stroke and brain bleed a year ago. The two therapists I see are amazing. Niki my hand OT lady has helped me extremely. Out of the three places I’ve been Niki has helped me do things I honestly believed we’re gone forever!! Taylor my PT lady helped me and now I can walk again better than I could imagine. They really care about you here as a individual and take time to listen as well as really believe in your progress. Any fear I had going into this is now gone. The people that greet you when you first arrive are also superb. I can’t express how greatful I am for people like them. Everyone here I consider friends. Keep up the great work you guys. You change peoples lives more than you know.

My transportation always arrives early and it is not uncommon if they can slip me in earlier they can shift my appointment, but they also have a large waiting area. Access is on the West entrance.

Busy front desk experience, but PT staff and huge former gym treatment area is really cool. Darby is an excellent PT who asks all the right questions and encourages safety in movement. I’m confident they will be able to help me meet my PT goals.

The care staff are for the most part caring, kind and professional. I have some frustrations with admin though as they don’t return voicemail calls. My sister is in the facility for a spinal cord injury. I do want to shout out some thank you’s to CNA’s like Mike and Paul. My sister is also very appreciative of her therapist Jeff. And I am very appreciative of Margo in medical records for being friendly and responsive to an insurance deadline.

My stay here was fair enough the food needs work because sometimes it is not good at The nursing staff is great. The CNA’s are good but there is one CNA Stacyann is wonderful at what she does and has made my stay here much better

I would like too say that Camelback employees give u your respect and are very helpful employees for example Staci Ashley also Kim as well as Chanell and Taz Thanks deeply for the items of clothing really love.

Today I went to go take my family member a few things and I ran into JamieLynn the activity director and she was super friendly with a great vibe!!! I loved that she has plans and an exciting vision for the future of this company. It gives me so much peace of mind knowing I have a family member under Camelbacks care. Thank You JamieLynn!!!

This my second time here. The first time I was here was four years ago. I came back because of the excellent care I got hear. This place cares about the people here through therapy and medical care ( daily doctor visits ). I highly recommend this place.

Arizona Autism is a great agency that offers a wide range of service (HCBS, therapies, ABA, group homes). The staff is caring and truly advocates for families and members. Personally love that the agency has faith based values and has a mission to reach every family in need and support them.

My son has been receiving service here for over 5 years. While the actual workers are great, office management is not. There are tons of issues with the third party website they use and if you experience an issue, your worker doesn’t get paid, even if you reach out in a timely manner. They are difficult to reach on the main phone number, even during business hours. If it wasn’t for my worker, I would change my son’s hours elsewhere.

We had the opportunity to work with Jennifer D! Such a wonderful therapist who truly loves her job and the work she does. She was patient with my son and took the time to understand my son and his needs. Each therapy session was pleasant. Thank you Jennifer!

The intake and assessment teams are horrible. We’ve used Arizona Autism for different services over the years. The providers have been amazing. The assessment team members however, do not have the client’s best interest in mind. The team of therapists consistently and grossly underestimate the needs of the client. They recommended the generic 1 session per week for every service no matter the amount of need on a specific area. They’re quick to do inadequate virtual assessments. Do yourself a favor and go somewhere else with competent therapists that care about helping your child.

Truly grateful for Arizona Autism’s dedication and compassion. Arizona Autism is a wonderful organization that makes a real difference in the lives of those they serve. Highly recommend! 🧩

We’ve received therapies with Arizona Autism for about 7 years and don’t have a bad thing to say. They’ve been professional, compassionate, and consistent. If we’ve lost a therapist they’ve been able to find a qualified new one quickly. We’ve never had a gap in services due to needing updated scripts or evaluations. Their team is on top of all aspects of long term therapy.

We have been very pleased with the service from OT and Speech therapy that our daughter has received. She always looks forward to them coming, and she knows they truly care about her. Our therapists have always been dependable and communicated well with us. We would recommend AZ Autism to anyone.

Therapy Tree at this location is very unprofessional. It is impossible to reach anyone by the phone. For 2 weeks I tried calling and leaving a voicemail no one returned my call. My son does virtual speech therapy and the therapist did not show up after waiting 15 minutes. I called several times to see what happened. We didn’t attend the following week because no one returned my call and when he has speech therapy we are ending his other services early. The moment we didn’t show up someone call stating he will be removed from the schedule due to missed visits. Mind you he only missed one. So again I tried calling unable to reach anyone someone finally called me back on Monday 6/15/26. They said they would talk to the therapist and see what happened. Now today 6/18/26 it has happened again no therapist has shown up. After waiting 15 minutes. I cleared my work schedule and ended his other therapy early. He was suppose to have group speech that ended because a therapist left. We do OT virtual because they don’t have any therapist but 1 in person and they calendar is booked. The lack of communication here is TERRIBLE!! Only reason not a 1 star is because the OT therapist he is working with virtually is awesome.

I implore primary physicians to stop referring people here; and patients, do NOT give these disrespectful and incompetent people your business. I waited 2 months for an appt., filled out all the forms ahead of time, confirmed with them the day before, and arrived 15 minutes early as instructed, only to wait outside a locked office, then have them call me supposedly from inside the office i was standing in front of, to say the only therapist they have called out so my appt was cancelled. Didn’t even tell me when I could reschedule, just said someone would be in touch later — totally vague, no sincere apology. This would have been my second appointment with them overall and 1st for physical therapy. The first appt wr had with them was for speech therapy and was also unpleasant; that therapist really did not provide any insight or useful suggestions on my daughter’s speech delay. Just said hard to say, just wait and see, and charged hundreds of dollars for absolutely nothing.

I used to bring my son here but this place is actually terrible my son was in speech Therapy and the only thing they do is show them games on the tablet or videos on YouTube, They were always changing him with a different therapist, plus Talking to the front desk or get an appointment or anything that has to do with front desk is actually terrible you can never get a hold on anyone. Don’t waste your time bringing your kids in here if I could give the a -0 I would.

This is the worst place to receive therapy services. First, if you need to cancel an appointment, it’s nearly impossible to get anyone on the phone. I’ve called more than 20 times and every call goes straight to voicemail. On multiple occasions, they’ve also called me only an hour before my daughter’s appointment to say the therapist won’t be in or has called out. This is extremely inconvenient because my work schedule is arranged around her therapy appointments. Last-minute cancellations cause me to lose valuable work time and make it difficult to plan. Overall, this has been a very frustrating experience, and I’m seriously considering transferring my daughter to another therapy provider that is more reliable and respectful of families’ time. Also the front desk is virtual so when you walk in there is someone on the screen checking you in and asking for personal information like your card number to get a payment and you are there giving them your card number out loud while people are listening.

I’m so disappointed the therapy person only take my daughter 15 or 20 minutes and call us and tell us what we need to work on our daughter. The therapy person look like they not try to help my kid. What is the point to take our kid there, If the therapy person not gonna be with my kid 30 minutes. Wasted our time. I gonna let my daughter doctor know the therapy three is not good place for my daughter and is not helping my daughter with anything. The therapy person want us come 1 week only 2 time that not what my daughter doctor say.

The therapist is kind and informative however trying to schedule an appointment here is Impossible and Difficult!! My appointment got cancelled 1 hour before and when I tried to reschedule they couldn’t and told to had to call back later…. I called and called and called could NOT get a hold of anyone left a voicemail. This so unfortunate and unprofessional and this only hurts my son.

I provided proper notice of cancellation of an appointment one week in advance, both via email and voicemail, in accordance with your stated cancellation policy. Despite this, I have still been billed. I also spoke with your employee, Mark Anthony Datoon,(email and left voicemail) and clearly explained the situation, including that my family was dealing with an unexpected emergency and that we had decided not to go with therapy tree anymore because of the negative experience we had with staffing when we had a family emergency. The staffing didn’t care about the family emergency just rescheduling lack of empathy and rudeness. And when I did reschedule and cancel. I received a bill? Mind you I cancelled days before the appointment. Additionally, the lack of response from the company when I have called multiple times to resolve this issue clearly shows lack of integrity and communication on there end. I didn’t even take my child to see anyone. I cancelled my appointment,and they are still trying to charge me. If there so quick to not communicate and bill, it’s scary to wonder what other families there trying to take advantage of.

While the clinic needs improvement there is a very caring and full of compassion therapist named Juanri Tyler who is calm and patient with special needs children. Many parents appreciate her service and have stated she has helped their children develop confidence. Juanri would never cause harm to any child she does an awesome job working with children!

Love therapy tree my son has been attending for a couple years . Everyone is so helpful and the staff is amazing and always available to help. Luca specifically has been such an amazing therapist helping my son learn and grow, we definitely recommend sending your kiddos! They are in great hands !

I took my child to this location and had concerns regarding the services provided. During a therapy session, I heard my child crying and went to check on him. I observed the therapist, Juanri Tyler, interacting with my child in a manner that I felt was inappropriate and not consistent with trauma-informed care practices. I discussed my concerns with both the therapist and the onsite manager; however, I did not feel that my concerns were adequately addressed. I subsequently submitted a formal complaint via email but did not receive a response or follow-up communication. At the time, I was informed that the facility was understaffed and that the therapist was new. While I understand staffing challenges can occur, I believe it is important that all staff working with children are appropriately trained and supervised, particularly in a therapeutic setting. Based on my experience, I would not recommend this location to other families seeking services for their children.

WARNING. DO NOT BRING YOUR CHILD HERE… Been attending therapy tree for several months now. They will CANCEL your appointment about hour or even 20 mins before. They bring up that there isn’t enough staffing or we are on a waitlist for some reason??? There are several locations, why don’t you guys CLOSE DOWN a couple and focus on 3 locations at least so us parents are able to get our children the help that they need????? I’ve gotten many apologizes from them but doesn’t fix the problem!!!!

I’ve brought my son here for speech therapy for months now. Litzy at front desk was amazing and so are his therapists, Tania and Katie, my son loves them. Walked in one day and Litzy was gone. Now his therapist is also leaving and I’ve noticed others are leaving too. There seems to be frequent staff turnover. It seems as if different employees are working each week, and no one seems fully trained. It makes the service inconsistent and frustrating. I hope management can focus on retaining staff and improving training. It used to be fun coming in and now no one seems as excited. It affects the overall experience.

Horrible experience, do not take your child here. The manager Tiana Garry does not care about the patients at all. She is extremely rude(comes off almost threatening) and tells parents she is in meetings(she is not but stays in her office ignoring concerns) This office offers no routine and the staff in the front don’t know how to do their job. Unorganized. Your child therapists will constantly be switched, cancelled appts with no communication, change appt times with out your knowledge, excuses, one therapist rolled her eyes and make fun of a little girl who had an accident. Very unprofessional. I asked to review my child’s goals and the manager Tiana sent out a coworker to tell me a parent requesting information was breaking HIPPA laws. That makes no sense. She refused to talk with me to discuss my child’s care. Terrible

This is the worst place to bring your child for any type of THERAPY. They are always under staffed they never answer your calls you can never get a DIRECT answer to any issue. The speech therapy sessions are 15 minutes by the time your child is focused on an activity the beeper goes off and it’s time to go they SAY THE REMAINDER OF THE TIME is to discuss progress or any questions you might have regarding your child’s treatment and I feel that can be discussed under three minutes. There has been a total of five times that they have canceled my appointment right when I walked in/ right on the spot due to their lack of staffing and communication. Oh but if you miss an appointment or don’t call they are QUICK TO CHARGE THE $65 fee. I take time out of my day to drive to this location for my son’s speech therapy and have been turned away multiple times because there is no one to TAKE OVER THE CLASS OR ONE ON ONE SESSION, Appointments get canceled very frequent. They have no answers for you when you ask for a resolution the front desk staff is very UNEDUCATED. I feel that if you are working front desk, you are the face of a company and you should be more informed and more educated on certain topics, especially when you have parents wanting to schedule appointments or are wanting answers regarding to any situation. Especially when you are canceling appointments right on the spot. If you can please go elsewhere your child deserves to be cared for properly and not just for a paycheck. All the people in this office are unprofessional. There was an incident where I spoke with the main boss, the manager or director of operations and later on they were laughing about the situation because I decided to speak up. SAVE YOURSELF THE HEADACHE YOUR VALUABLE TIME. Go elsewhere .