Best pet stores in Phoenix: find options near you

I had a great experience here! The process was simple. I had already visited their website to see what Patsy had available so when I went to the desk I asked to see the puppies I was interested in. I was quickly checked in and sat in the holding space once the puppy arrived. I was able to play with him for an unlimited time because they weren’t busy and I was also able to bring in my children and grandfather. They explained the puppies background and health and behavioral profile to me explain what shots were coming up and also spoke with me about insurance coverage. Everyone was so nice and we were able to get him the same day which I was shocked about. They set you up with a lot of information, food and vet referrals. He’s been a great addition to the family and I’ll keep them as my main adoption referral

Saw this sweetie online so I drove an hour to meet her. We were looking for somebody specific that would hopefully mesh with the 13-year old dog we have. The adoption process was fairly quick and easy. They said if things didn’t work out well we could bring her back. It’s been almost a month and the two seem to be doing all right. I definitely don’t think she will be going back there to the shelter.

This place is wonderful!! The staff is absolutely amazing and the facility is outstanding. We were able to adopt our dog Lolly there and the whole process from the initial meeting to adoption was such a positive experience!! They let us have plenty of time to get to know Lolly and play with her. They never pressured us to make a decision on adopting her. After we made the decision, they gave us a free Wellness exam for her and helped us set up pet insurance for her. They also sent home food and helped us get a harness and leash for her. They made the whole adoption process so easy and quick. Lolly fits in with us perfectly and we adore her!! We’re so glad we get to be her forever home!! So if you’re thinking about adopting, I highly recommend you visit the Arizona Humane Society!

I brought my kids here this morning knowing we were going to adopt a cat. We had our eye on Big Mike for the past week and were so happy he was still available when we arrived right when they open at 11am. As soon as I saw him, I knew we were taking him home with us. He’s really the perfect cat. He hasn’t even had a full day at our home and already made his own place and is relaxing. He’s so gentle and loving with a very loud purr. My kids are so happy to have him and have been giving him so much love. We renamed him Memphis. I’m glad we got to be his forever home. Everyone who works here was so kind and helpful with the adoption process. We were in and out within an hour.

The shelter was amazing! So incredibly clean and you can tell the dogs are well taken care of. All the ladies we met (particularly one with curly hair, one with glasses, and one with piercings) were so incredibly kind! They clearly are professionals and are very understanding of each dogs needs, even ours! I HIGHLY RECCOMEND. These women deserve a raise!!

TJ was absolutely wonderful! 10/10 dont judge the picture we just set up the tank 1 day ago. With TJ’s help we were able to pick out all the perfect supplies live wet rockand sand, amazing filter system, and all the correct additives for our coral and fish we would like to add as well as a heater. We are extremely excited and cannot wait to add our sea creatures and coral within the next 4 weeks after tank Cycles. Thank you TJ andrew and I appreciate you, can’t wait to come back and have you help us in the future!

Always love coming here they have everything you need for a fresh or salt water aquarium set up! Theres always new kinds of fish in each time I go so theres a good variety.

We really enjoy visiting this store. They have a large selection of fish and decor. I just bought a snail. I purchased shrimp months ago. Rabbit snail is thriving. Gets along with my betta. The staff is so nice and helpful. This is store has very helpful staff. They have a wide selection or decor and fish.

Love this place! Really great selection of fish, salt water, fresh water, even have one or two brackish water tanks, as well as a fantastic selection of live plants. Their prices seem quite reasonable and their expanded area of used equipment is pretty awesome. In thirty plus years of frequenting this store, I don’t think I’ve ever been disappointed. Their staffing is great too, even if there is a new person, they ALWAYS have someone readily available who knows seemingly everything I’ve ever asked!

I have been looking for Kuhli loaches and rasboras for my tank for a little while. Finally decided to check out The Ocean Floor and I’m glad I did. They have a great selection of both fresh and saltwater fish. I didn’t see the specific rasboras I was looking for, but the employee that helped me did find another type that I feel would work and had the look I wanted. They seemed very knowledgeable and were really helpful. I can’t wait for them to get more rasboras in so I can add to my school. *Edited to add that I appreciate that they don’t sell invasive species like the mystery snail and certain types of floating plants. Awesome to hear that.

I’m still going to give a decent review as I’ve been coming here for years and have gotten complete care for my axolotl’s tank multiple times and typically service is really good and friendly, however today I was made aware by my sisters who I was going with that they were profiling me for having a gallon of complete care. My only guess for that is because I’m in dirty clothes as I just finished moving, but I talked to a worker about it so I didn’t think much of it. Cashier was still courteous but, for the others who were apparently suspicious of me although I’ve gone to the store MANY times, they’re the ones who make me want to give a lower review than what I’ve given. I hope it doesn’t happen again because I love coming here

Came in looking for assistance with a tank setup but I did not know where to start. As I looked around waiting for someone to assist me, I was approached by a lovely young woman named Shay who was very helpful and kind in getting me the proper assistance I needed! Of all the times I’ve visited the ocean floor this was by far one of my best experiences customer service wise! Glad to see businesses with employees that still believe in taking care of their customers. 10/10 would recommend anyone in need of fish related services to visit.

We adopted this cutie. The pets mart employee was so helpful and kind. He showed us everything we need to know and how to care for the gold fish. This location is awesome. The cashier register lady was helping. She help up date my info for the app.

This location has always been great, and the new general manager Shawn is amazing. He cares about the people that come through with their pets and is absolutely amazing. If I ever have trouble finding an item, the employees always ask if I need help finding anything.

This place has items for a lot of pets from what I’ve seen. Fish, birds, hamsters, dogs, and cat-related items like food, cages, enclosures, supplies, and clothing. I mostly got dog-related stuff like a kennel, bed, and dog food. My pup is mostly taking veterinarian-related medicine that he takes in his food. The medicine that I bought from the store. He also has this foam (that acts as a shampoo) that helps heal the spots on his skin that are missing portions of his fur. His skin before was dry and almost dead skin and the product had made it healthier. P.S. I will put a photo of the product so you can look it up. They do have an area in which you can adopt. I don’t know the requirements or what process they do but I just wanted to let you know that it’s also there if that’s what you are searching for in this store. The animal clinic is in the store as well. That’s where I’ve been mostly going in this store. Okay, I’m done ranting. If any of this information helped you please let me know. It would help with what I did or didn’t do right in this review. Might edit this later.

Items are easy to find. Employees are 97% of the time friendly and approach to help. Wish they had more fish varieties though. My daughter loves coming in to visit the conures.

My Jade loves getting her bath and teeth brushed rom Scott! I wouldn’t trust my Jade with just anyone. PetSmart offers great services for reasonable rates.

My cashier with Alex she was so incredibly helpful and nice and sweet. She made my shopping experience amazing she definitely needs a raise. Will definitely shop there again

I took my puppy golden doodle here for just a bath and brush and before I took him, he was just normal happy running around and I left him there for three hours. And when I picked him up, he was shaking and looked like he had PTSD and he was twitching. I am sure he is traumatized, I am 100% sure he experienced abuse at this grooming place, and this needs to be answered For, later the same day he still doesn’t have the same balance and tripping over his things, I am definitely going to pursue legal action

Great experience having my dog nails trimmed without an appointment. They were quick and got them close without hitting the quick. My guy is never a good patient so much appreciated.

Tristian was a big help today with my pickup order. They were out of the 45lbs of authority dog food, so he substituted it for a 40 lb bag and two 3 lb bags, totaling 46lbs. Thank you for all your help with a speedy pick up and great substitute Tristian!

Another amazing experience at Petsmart. I had a mission to find my remaining fish a new friend, my pup a week of canned food & treats, and if they had it, information regarding the biggest aquarium possible. Will greeted me as soon as I walked in and after hearing my tasks directed me to the fish department to meet Kellie Darian. I have a small 10-15gl tank for two fish. One sadly past and I needed a new fish friend for the remaining guppy. went with the same color and type as the one left. The tank so he has a similar friend to be with.✅ Off to the pet food., purina pro plan for my Belgian. ✅ I picked up some treats right at check out as well for those after dinner treats to where I was then in line with Will again. He let me know I had $2 in savings, that I used and topped back up with a Rescue pet donation. 2/3 and now asking will about the aquarium, he directed me to his manager, Kellie who brought me to the large aquarium section. I have a massive aquarium I acquired years ago and used if to my just over 6ft snake. Come to find out it’s a 125gl tank 👀. (My snake sadly past last year after just under 10years of slithering about the cage and my place) now that it’s empty I need to sell this tank. It’s always been an amazing time at this 7th ave & Bell rd location. Friendly, welcoming, caring and very knowledgeable staff in all departments. If your ever in the area, please swing on through for all your pets needs. Cheers.

Have been coming here for 3 years now. For the last year the groomers had kept him 4 hours then now 5 1/2 hours. I don’t know if that is normal. For the first 2 years it was always 3 hours. But lately it just gets longer and longer. He is a miniature schnauzer. I’ll try a different location.

I went there today to buy my dog food at around 12:20 the cashier accidentally closed the door to the cash box and couldn’t give me my change instead of getting help she started helping other costumers and even insulted me by saying she had a dollar on her and would give me that. I work very hard for my money and every little bit counts .

Brought in my daughter Kiki to get her a haircut and she’s very dramatic and a little aggressive, so I want to thank Brandi Perez and her team for being very understanding and patient with Kiki. Brandi went all out to make sure she felt comfortable and safe so that the next time she wouldn’t feel anxious. She walked Kiki around so that she would be calm and they even took photos of her to give to me after her haircut. Definitely recommend and I am now a loyal customer.

Came there to buy a muzzle for my roommates pitbull and we brought the dog with. One of the associates warned us not to leave the muzzle on for too long because it messes with their self esteem. Then because of hearing that my roommate didn’t want to use the muzzle. That pitbull killed my chihuahua just a few weeks later. If I could sue this PetSmart I totally would.

Great customer service! This location is very well stocked at all times and prices are amazing as well. The staff members are very knowledgeable and very willing to assist customers in need of assistance.

Disappointed to say the least. I usually go to another location, but I recently moved and decided to try out this location. The staff was friendly, but the haircut not so much. I asked for the usual that’s on my dog’s profile and I paid for the extra upgraded package deal. When I got my dog back, I noticed she was a lot longer than usual. So I called…. The staff told me it’s probably because I came in a month earlier than I normally do. I understand coming in earlier, might mean a different timeframe, but it does not mean a different length of hair. A #4 is a #4 regardless of timeline. I unfortunately noticed it after the fact when we are already gone and down the road. They did offer to have me come back to try to fix it, but after 3 1/2 hours of waiting for the appointment I did not have time to waste again. It seems they touched certain parts of her hair, but didn’t touch/neglected other parts. She still had mats on her underside and it wasn’t trimmed, as well as her legs. I will not be returning to this location, and I head warning for anyone else going there!

Anything you need for your pet is available here. Clean and organized store and all the workers are helpful and nice. I bought my dog here @ Halo Animal Rescue! German Shepherd mix. Great dog!

I love this PetSmart and the staff. My puppy and I are here once a week and it’s one of the few places she wasn’t scared to go inside and always gets a treat at checkout I super understand the perks of the floor cleaning robot. However, it scared her. She won’t get out of the car to go inside since she saw it. She knows where we are. This is a pet place and dogs don’t understand a floor cleaning robot that seems to follow them.

Stephanie! Thank you very much for your help. What Huge Lifesaver you are. Went out of your way to make sure I was getting the best service possible. You definitely deserve recognition for your assistance and patience, you rock!

A few months back a friend and I adopted a puppy named Tony. The staff was absolutely wonderful and we couldn’t have received a more wonderful dog. We bought all of his supplies from here and they’re all lovely. Tony’s leashes survives quite long for how intense his teething was. cannot emphasize enough how lovely the staff in the adoption center and the front counter are. Tony has grown and is quite healthy and happy. staff were incredibly informative during his adoption process and showed great care for the animals. store was clean and well stocked. kudos to the stocking and clean up staff

Last week we adopted our two kittens Solar and Sunday (previously Lewes and Georgie) from AAWL. Everyone was so kind and had an obvious love for animals! The adoption process went very smoothly, and I like how after adoption they check in on the animals they adopt out. I’m so glad the suggested we adoption 2 kittens instead of 1. They keep each other busy and our adult cat jumps in on the fun whenever he feels like it!

I cannot express how incredible this adoption agency is. We have two cats that we’ve adopted from here (one we got two years ago and one a year ago). They are patient, understanding and will got to any length to ensure their animals are loved, cared for and right for your family. If the animal is not, they are patient and understanding. LOVE this shelter, their vets and team…and obviously their sweet fluffies.

I would strongly recommend considering other options before bringing your pet to the Arizona Animal Welfare League. I brought my dog there because I’m currently losing my home and was trying to find a safe solution for him. Unfortunately, I felt like I was given the runaround from the moment I arrived. They spent less than 30 seconds with my dog before deciding that he was “not a good fit.” I was given several explanations and excuses that, in my opinion, did not make much sense and left me feeling like my dog wasn’t given a fair chance. I understand that animal shelters have policies and procedures, and I understand that they have to make decisions based on the animals they can accommodate. However, I was extremely disappointed with how the situation was handled, especially when I was already going through a very difficult time. Based on my experience, I would recommend looking into other organizations before wasting your time. I hope my experience can help someone else avoid going through the same frustration.

Subject: Sincere appreciation for exceptional services provided by AAWL. I am writing to express my sincere appreciation for the outstanding services performed by your organization and team in connection regarding intake and rehoming furrbabies. The level of professionalism, attention to detail, and expertise demonstrated by your team was remarkable. Your commitment to achieving high quality results was evident throughout the entire process. We look forward to the opportunity to collaborate with you again in the future and will continue to recommend your services. Once again, thank you for your hard work and dedication. Sincerely; “DM. ‘Irish’ Douglass” Founder/C.E.O. Duncans Noble Cause for Paws Foundation. Compassion Can Rewrite the Story of a Life. . .💕

The staff was exceptionally helpful and kind, and the facility was very clean. Our experience adopting our little prince, Wasabi, from AAWL was seamless. We highly recommend their services.

I cry every time I see the dogs here vecause I wish I could adopt all of them. However, through my sobs I can see each of the dogs getting treats and walks, which makes me feel a lot better. The cats are so easy to say hi to and team members are quick to share crucial information about the animals when prompted. My girlfriend’s dad got his cat here after many visits trying to meet the perfect cat. The whole process seemed easy and quick, which I admired. The staff seem very well trained in how cats work, which helps diminish stress on the animals.

7/31/26 edit: Unfortunately, we only had 7 weeks with the 9 year old cat I adopted from this shelter as we had to put him down. The day we adopted him and took him home, we noticed he hardly ate anything and we figured this was normal behavior for him as there was no mention from the facility of anything wrong with him besides being overweight. This “hardly eating” behavior went on for weeks. The first week, I left their vet a voicemail to discuss with them and I never even received a call back. Throughout the weeks, we did everything we can to get food into his system including switching his diet food (which was prescribed by the facility the day we adopted him and he REFUSED TO EAT) to wet food. We tried all kinds of foods thinking he was just a picky eater and we spent tons of money. We took him to the vet for a checkup and thats when they told us that he had hepatic lipidosis and required severe treatment including putting a feeding tube in him and keep him at the hospital to treat him (costing easily over thousands of dollars). The vet indicated that he had hepatic lipadosis likely since before the adoption and the clinic failed to test for it. What turned into a $50 adopted ended up costing us $680 to put him down and an absolute heart shattering experience. I would like to mention as well that after we put him down, I took a deep dive into his records we received from AAWL and there were a couple notes mentioned by staff to “make sure he is eating”.

Your grooming services are trash. You just ran clippers over my dog. It’s not even at all. $10 extra moving to much and others dogs???? Never again… You might have good prices on dog food, but that’s about it….. Oh that puppy coupon book. It’s not worth it at all. How many different types of dog food do you want me to give to my puppy?????

It’s been 3 years and your unprofessional groomers scared my dog and wrote a bad note about him, whereas he never bit you or anything but now every time I go to one of your stores he is banned and treated poorly, self fulfilling the same situation just because you had an inexperienced groomer on site. Bad business.

Took my babies to the vet for the first time and I have such a wonderful experience everyone is so kind and awnsered all my questions and chatted with me about my kittens I will definitely be making this my go to place!

I visited the grooming salon – Jaimie is the groomer who has taken care of my dog Sissy for the last several years.. She’s an excellent groomer and very loving and gentle with my problem child. Thank you for putting up with Sissy and making her look so beautiful every time 🐾♥️

wish i could give zero stars horrible grooming service took my puppy recently and she was mistreated very badly she was scared and shaking peed every where if you are going to be working with animals you should know how to handle them and treat them. DO NOT TAKE YOUR FURY ONES HERE!! this is my second bad experience.

PLEASE BEWARE OF MELANIE at PetSmart grooming on 24th st. and Baseline. This individual did not mention a severe cut about an inch on my dog’s tail when I picked her up. Someone like her should NOT be grooming dogs. It was so severe I had to apply Neosporin as indicated by my Vet. Clean the area daily and now hair no longer grows in the area. I think her temperament needs to be dealt with as I have witnessed her cruel behavior with dogs.

The is for the customer service always friendly and helpful…. My. BIGGEST issue is when I buy worms from this location they are always all dead this time I was in a rush and my lizard needed work I bought 4 of the 50 count and was only able to get maybe 10 out of each and every time I explain to them they have no reason I’m over it

Best Petco ever! Someone had tried to surrender a dog outside of Petco and was told that they couldn’t accept him and I happen to be driving by and since they couldn’t get a hold of Animal control, I agreed to take him in and I’m so grateful for Petco because I have not had a dog since I was a child and they literally hooked me up with every single supply that I would need for him a crate a bed, a big bag of food, a collar and a leash, a muzzle and bowls for food and water. Also, someone bought him a stuffy and some treats at a hugely discounted rate so I’m truly grateful for this store being supportive in my decision to rescue him and honestly, I feel like the luckiest girl because I won the doggy lottery with this guy, he’s such a good boy and I couldn’t imagine him going into a shelter. Thank you so much to Stephanie and Ally and Sommer for everything you did for me and Bear that day, you guys are truly the best humans

Great groomers. Allie got my dog all fixed up and you can tell she cares about your fur baby. She is very sweet and attentive! Highly recommend.

I came to this store on May 18 at 4:33pm. As I was attempting to check out, the cashier was just standing there talking to two other store employees for at least two minutes even though they had seen me standing there ready to check out. Extremely poor customer service experience, I would not come back or recommend this location.

Went to my appt just to get a booster shot for my 2yr old cat at the v as ccinstipn clinic at 2784 W. Peoria, Phoenix. Went to sign in, there were 2 german shephards standing by us. The lady said it would be $56. for the booster shot & told me we could stand in the aisle & wait to be called. My husband asked how much they paid for the shot, she said $8., then said “I shouldn’t haven’t told you that.” She gave me a leash with no buckle or clip for her collar. I asked what it was for, she said so my cat wouldn’t get away. I asked if they had a room for the shot, no, they were just going to take her out of her carrier give her the shot in the aisle!! They had rooms for grooming, adoption etc. My cat has severe anxiety & takes calming chew daily. Find another vaccination clinic if u can’t afford a vet. DON’T go to Petco! I won’t even shop there anymore.

Petco is a great store to get all your pet supplies! They are fully stocked everything I visit the store and they have great regular prices and deals. I also want to take time to mention the great customer service I receive from the time I enter the store. The employees are very knowledgeable and are customer service oriented.

My dog has been eating well thanks to staff member Christian! He picked out the best food that fits my dog’s dietary needs. It’s nice to have employees who take the time out of their day to help customers!

No bang for a lot of bucks! It’s been a while since I’ve been to petco and I got a nice little reminder why. I always hit the LFS (local fish store) but I needed to make a quick purchase on fish food. Item price online and in the store shelf price tag said 10.99$ for 8oz bring shrimp. I grabbed 2, went to pay and it was 30$! Not wanting to sound like I ain’t got it I paid, my fault. I got the receipt and was charged 12.99$ each plus tax. I practically was charged a 3rd 8oz bag of food. Kona Reef 100% for my needs from now on!

Took all my fish that were just populating over and over. Couldnt get rid of them fast enough, lmaoo. Thank you so much George. I had enough of them laying eggs for a whole year ugh 😑 😒 😤 I’ll keep my Betas instead!

Cassie always takes GREAT care of my Aspen! Such a good groomer! she takes her time with her & always makes her look so nice. (:

Favorite Petco. It seems to eat through managers pretty quickly but most of the good stuff stays. They’re very proper with their fish and willing to help me find something that was out of stock! Love that.

I recently visited this location to buy some fish and plants. The lady that got my fish not only took 35 minutes and rolled around on a chair, but also made comments about “hoping none of the fish die on her” which at the time was I thought a joke. Well turns out she wasn’t joking. She gave three in the tank heat attacks and by the time I got home six of my fish I purchased were dead. This morning another three…. I brought in the deceased fish to get a refund at a nearby location but was told I had to go to the original store I purchased my fish from, which was not only the worst store I’ve ever been to, but was also 45 minutes away. I also don’t want to purchase any more fish from that location or even step foot in there since my terrible and tragic visit.

I do not recommend coming for the grooming. I’ve had about 2 experiences with this place in particular and each time my dog comes back shaking and in shock. He acts as if he had been abused or hit. Never acts like himself after. Do not go here your dogs will Come back shocked. I am trying to what ever I can to recuperate and better his current mental state.

Cashiers were happy to assist me with some questions 9 had a out a cat food product. She was genuinely doing her best to help out.

I love Petco! However, in this particular location, my experience was very disappointing. The cashier, JAYDEEN, provided some of the worst customer service I’ve had at any Petco. It’s really unfortunate because this is otherwise a great place to shop. I hope management addresses this, as it definitely impacts the overall experience.