Best home builders in Phoenix: find options near you

Paul Drake did a great job organizing the jobs at our home on East Earll. We had some exterior work that needed repaired and a couple interior items as well. Everything was Completed in a timely manner and looks fantastic. We appreciate the great work by all involved.. Thank you, Paul for getting it all done for us. It looks amazing!

Paul and the team at Emery Lane Homes & Development were fantastic to work with. From start to finish, communication was excellent, the work was completed professionally, and every detail was handled with care. Paul was honest, knowledgeable, and always willing to answer questions throughout the process. It’s refreshing to work with someone who takes pride in their craftsmanship and stands behind their work. I would highly recommend Paul and Emery Lane Homes & Development to anyone looking for quality construction.

Paul Drake has been fantastic to work with. He is knowledgeable, responsive, and truly cares about helping homeowners. When we had a water leak from our roof, Paul even assisted us outside of business hours, which gave us great peace of mind during a stressful situation. His professionalism and dedication to customer service are outstanding. We greatly appreciate all of his help.

Truly a remarkable company. The attention to details is an understatement. Quality is definitely the norm and price is not apart of the equation. From the moment you sit down and begin your relationship with them, you feel at ease and just know you are in amazing hands. From exceptional customer service to rock solid hands on work ethics, I cannot recommend them more. Until the next project to be completed, I can’t wait.

Emery Lane Homes & Development has been an incredible company to work with! They designed and built us an incredible home, connected us with various vendors and organized warranty repairs. Paul, on the warranty team, is quick to respond and always remedied any issues we had ASAP. Couldn’t recommend them more!

NextGen Builders is currently building our home. The reason we went with them was there absolute transparent building timeline, as well as the fact that we could walk through a model home and see just how great the quality was and will be able to expect in our home as well. We loved that they had models to choose from with quite a bit of options to customize our home. They are very responsive, professional and friendly too which is a big deal for us!

We have been in the process of building our dream home with the NextGen Team and have had a phenomenal experience. Rochelle Ciulla was our first experience post contract. The permitting experience I have always been told was a strenuous one. Rochelle made it a flawless experience for us. So grateful! She was an absolute joy. Christina Russell was a true blessing during our design center experience. Her expertise was greatly appreciated. Now we are in the full on building process. Our project manager Michael Morgan has made this process one to remember. He is extremely informative. He makes sure to keep us informed during every phase of the build. His communication is greatly appreciated! His attention to detail as a Project Manager is what we admire the most about him. He has been in full communication with us during the scheduling of the building process. Everything has been exactly what he has told us time frame wise. We are extremely grateful for the wonderful experience we have had thus far. I highly recommend the NextGen Family! They are all very respectful, caring, and completely involved during the whole process. We are extremely grateful and appreciative for the wonderful experience. You will not be disappointed. 😄

SO SAD – more that 75 trees cut down. They sure could have left a few on the edges of the lots they are selling. I would certainly think buyers would prefer a wooded lot. For a company selling “traditional values” – they certainly didnt take Mother Nature into consideration.

I am 95% through a build, and move in the end of the year. My whole experience really has been great from start to present. Kyle in sales, Lisa in design were helpful and great work work with. Dan has been my superintendent and he has been accommodating every step of the process. Worked with me in anything I needed and transparent with the process. He has kept the schedule tight, efficient and moving the entire time. I have driven by and inspected the build almost daily for 5 months. As a contractor myself, all my expectations have been easily met, and NextGen really builds a solid home. I can’t wait to start this next chapter.

NEXTGEN has been amazing. The whole team has been fantastic to work with. They make you feel like family and are there to answer any and all questions that we may have. Kyle and Kevin in sales were easy and kind to deal with. Lisa in design has been amazing. She goes the extra mile for you in making sure everything is perfect. She super simplifies the process and is just great to work with. Our project manager Chris is always there to answer any and all questions on the build process. Again just amazing to work with. Jennifer in permitting is with us step by step making sure nothing is missed. They by far are the best custom homebuilder out there and they truly make you feel like family. I recommend them to anyone looking to build a custom home.

Our NextGen Home is currently under construction and is scheduled to be completed by the middle of February 2024. Our experience with everybody at Next Gen has been great. Marissa in sales was awesome, Lisa in the design center was very informative and patient with us. Our project manager, Dan has been truly amazing. As we are currently living out of state, he has provided timely photos of the progress and answered all of our questions. Dan is a true professional and is a real asset to Next Gen. We are beyond excited to move into our new home and start our next chapter! Two thumbs up 👍

We LOVE our NextGen home!! The quality of the house is miles above our other two homes we’ve owned in The Valley. Even though we built during the post-COVID era of supply chain issues worldwide, Chris T. especially did a stellar job staying on top of subs and schedules. He was an excellent communicator, working from a place of integrity. In the end we trusted NextGen would build us a beautiful, quality home and we were not disappointed!

We are immensely grateful to the great people at Adair Homes who have made our home building journey an excellent experience. We are currently working with Adair Homes to build our custom home. Throughout the custom design process, our design counselors, Justina and Branden were immensely patient and took great care with superb attention to detail. Justina consistently took the time to explain tradeoffs and considerations for design adjustments with several revisions, materials and color selection for finishes throughout the home. She was always courteous and clear at every stage. Branden was very responsive to our color selection change requests and provided exceptional service with meticulous attention for details. Adam, our project administrator helped us understand the permitting process and is always prompt and clear with his responses to our emails. He coordinated with the city to obtain approvals for the various permits required for our home construction. He worked diligently through several revisions to the plans as the city requested some adjustments. His experience and proactive approach made this process smooth and simple for us. Thank you Adair for bringing together such an exceptional home building team!

Visited Adair homes with my husband in North Valley and had the best experience ever!!! Homes were beautiful and we were surprised at the value you get for the price. Attention to detail was very very evident in these homes. Laura McGill, our counselor was an absolute delight!!! We felt like we got a hundred percent of her attention, she wasn’t rushed and gave us excellent info on the home we liked as well as the area, as we are moving here from out of town. 5 stars

Adair Homes has an amazing custom home building model that makes it attainable for many more buyers in the marketplace looking for their next home. Their plans are fully customizable and affordable without compromising on quality. We are currently working with Adair Homes for our next home, and so far our experience has been better than expected. Carolyn is super responsive and available to answer our questions and guiding us along the way, and Scott thus far has also been great in meeting with us at our land to walk us through the next steps. As a Realtor myself, I find myself recommending them to clients as another option that they themselves didn’t even know they had. I’m excited to show off our new Adair home in the near future!

Hands down the best decision I made going for a new house, by far the best value with the best quality you could possibly find. Carolyn worked with us every step of the way and went above and beyond in helping us design our house. I’m not sure we could have pulled it off with her. In short, if you are looking to buy a house, you are wrong, if you are looking to build but not using Adair, then you’re wrong again. Don’t be wrong twice, get it right the first time and get the house YOU want instead of just settling for whats on the market. Update will be coming soon.

Laura McGill, at Adair Homes is an experienced real estate with an extensive background in new construction . She works diligently with her clients throughout the process understanding each clients unique specifications. Laura is a true professional and provides a great experience for her clients!

Rich Egly is the best! He assisted my wife and I with the design for our extensive renovation project in Omaha and was directly involved with every aspect of the plan’s implementation. We met with Rich daily (sometimes 2-3 times a day) to insure our expectations were being met. He was an invaluable resource for finding the “right person” for every specific task and his follow up was timely and attentive to every detail. Rich was always pleasant and punctual for meetings. Every day was a good day with Rich. We heartily recommend Rich Egly, without reservation, for new home construction and renovation.

What a fantastic experience from start to finish working with Platinum Home Builders! This homebuilder built our home to perfection in less than 8 months. We demanded a tight timeline and Rich delivered a flawless schedule to make it happen! With nearly 10K sq./ft under roof it was no easy task to build and required attention to detail during every step along the way. Rich was/is the absolute professional that expertly held our hand during every step of the process (land, loan, architect, permits, HOA, contractors, inspections, products/materials, and anything you could think of building a custom home). Having been in our home for over 18 months we have not had one issue. This is a well-built custom home in every way and the professionalism of this company made it happen! Rich’s patience, effort, and expertise throughout the entire process was priceless. We are so fortunate to have found and hired Platinum Home Builders. This is the second home that we have owned that Rich has built. If we were to ever build another home anywhere in the world, we would accept no one but Platinum Home Builders to build it. Thank-you for a job well done.

Rich with two other partners built my home in Cave Creek back in 2008. It’s one of the best homes in the area, that is saying a lot, there are many nice homes out here. Ask Rich to see the pictures. I give Rich 5 stars, He’s honest also, that’s worth it’s weight in gold. He gave me a kick back …. $1500.00 when we hit a little hiccup when he would not have had to — times were difficult back then. I have never forgotten the very honest gesture on his part — been friends every since. Russ

Rich is your man if you want someone who is going to get your house done right! He is detail oriented, service oriented and expects nothing but the best. He will make sure all work is done to a higher standard and will hold any and all subs accountable to make sure your home is constructed and presented to you in the highest quality. I couldn’t have asked for anyone better to facilitate the construction and finish work of my home. THANK YOU RICH!!!

Being one of Rich’s lending partners for over 7 years, I have the opportunity to witness Rich’s integrity, honesty and attention to detail. He listens, cares and all his clients love him. Whether needing assistance with a Real Estate transaction or building a new home, you can’t go wrong with Rich on your team!

I’ve had the pleasure of working with Nick and Blue Sky Homes through several assisted living transactions, and it’s been a great experience every time. Nick is professional, knowledgeable, and easy to work with. He communicates well, follows through on his commitments, and approaches every deal with integrity and a solutions-oriented mindset. Having a construction background is also a huge advantage, as he understands the details of each property and is focused on delivering quality. I look forward to working together on many more projects and would highly recommend Blue Sky Homes to anyone looking for a trustworthy real estate investor and assisted living housing provider.

I recently had the opportunity to work with Nick Blue and the team at Blue Sky Homes on a transaction, and it was a great experience from start to finish. Nick runs a very professional operation and it’s clear that his company takes a lot of pride in the quality of their work and the relationships they build. Throughout the process, Nick was responsive, solution-oriented, and easy to collaborate with, which made the entire transaction run smoothly. It’s refreshing to work with a builder who values professionalism, communication, and doing things the right way. I look forward to working together again and would absolutely recommend Nick and Blue Sky Homes to anyone looking to build or partner with a high-quality team in the Phoenix market.

As a homeowner in Phoenix, I’ve been really impressed with Blue Sky Pools. Their team comes across as professional, responsive, and truly focused on quality craftsmanship and great customer service. From everything I’ve seen, they run an honest, well-organized business and consistently create beautiful, high-quality pools for their clients. I would absolutely recommend Blue Sky Pools to anyone looking for a reliable pool builder or swimming pool contractor in the Phoenix area.

I’ve worked with Blue Sky Homes many times over the years and my buyer clients LOVE their homes! The quality, craftsmanship, design and overall experience has always been superb! I will say that even when a mistake has been made Blue Sky has always handled it with class and everyone ends up happy! Look forward to working with them again!

Blue Sky Homes built a home in my neighborhood and while of course the process isn’t exactly fun for neighbors Blue Sky was very informative friendly and never had a problem addressing and fixing issues that came up. I spoke with multiple people throughout the 10 month build process and they were all very knowledgeable, friendly, and genuinely care about the company the work for and the neighbors where they are building. The home they finished in my neighborhood is gorgeous and the quality is top notch! I will definitely be going with a Blue Sky home when I am ready for my next home!

My family and I have worked with Blue Sky Homes in several different capacities over the past two years and they have always been amazing. They care about their customers and the neighborhoods in which they work. Most recently they built my family the house of our dreams and we couldn’t be happier with the final product. They went above and beyond to get the house finished before our new baby arrived without sacrificing any attention to detail. Thank you to everyone at Blue Sky Homes!

We love our Blue Sky home! My husband and I recently moved into our brand-new, build-to-suit Blue Sky home and we couldn’t be happier. We sincerely enjoyed working with the entire Blue Sky team. They are friendly, professional, responsive, and really went out of their way to ensure that all of our needs and special requests were being met, especially since we were living out of state for the majority of the build process. They were even able to complete the build in just a few short months to get us in before my due date! We have been in our home now for a few months and they still go out of their way to help us out when any small issue arises. We love our low energy bills as well! We would definitely recommend Blue Sky Homes to our friends and neighbors!

I am the owner of Public House Creative, a custom cabinet shop in Phoenix, AZ. My company has had the pleasure of working alongside Rafterhouse over the past five years, and I can confidently say they are an outstanding custom home builder. Their attention to detail, commitment to quality, and dedication to creating beautiful, functional spaces truly set them apart in the industry. Throughout our long-standing partnership, Rafterhouse has consistently exceeded our expectations, collaborating seamlessly with our team to bring custom cabinetry visions to life. Their professionalism, creativity, and exceptional customer service make them a joy to work with. Besides being one of the best homebuilders I’ve worked with in the Valley, Austin and his team are some of the best people in the business as well. We share similar values and ideas on not only how to run a business but also how much culture and reputation matter. He has a great team that make working with them incredibly easy. I highly recommend Rafterhouse to anyone looking to build their dream home — they deliver top-notch results with every project they that on.

Working with the crew at Rafterhouse is nothing short of amazing. The team they have built from top to bottom is the cream of the crop. We work with several high end home builders in Arizona and these guys are among the best of the best. Good communication and easy to work with. They build the most beautiful homes and allow us the ability to do what we do best without feeling like we need to constant supervision. They pay on time and are just all around a really great company to work with.

Mark and team at Rafterhouse are an excellent choice for building your luxury home. We have worked with them for over 10 years, and their organization “gets it” for working efficiently, transparently, and with quality and design flair. I highly recommend Rafterhouse!

Higgins Architects has been in business for over 30 years helping to shape the residential Architecture of Arcadia and Paradise Valley. We have been fortunate to work with Austin and his Team at Rafterhouse on four Homes including the development of their offices on 44th Street and Devonshire where we designed the two bungalows to the east of their main offices. When we provide our plans to a builder they can look better than the drawings would indicate and Austin and his team of professionals exceed the designs every time. It is their commitment to get things done right and in a timely manner. They have the Interior Design Staff if needed to supplement our plans and have great communication to keep us involved to refine the design as the construction process moves forward. They have my highest recommendation to Architects and Owners wishing to build a custom home!

I’ve had the pleasure to collaborate with the Rafterhouse team on multiple projects. They’re humble, fair, reliable and always team players. I couldn’t recommend them more.

Ella Lee Homes built our home in 2023, and we couldn’t be happier! Shay, Rebecca and team were amazing to work with—professional, approachable, and efficient. The project was completed on time, within budget, and exceeded our expectations. The craftsmanship, attention to detail, and follow-up service were amazing. Highly recommend Ella Lee Homes and can’t wait to work with them again!

We had a wonderful experience working with our general contractor on the construction of our home in Phoenix. From the very beginning, communication was easy and stress-free. He was consistently accommodating, patient, and approachable, no matter what questions we had or concerns we raised. What stood out most was his honesty and sincerity. Whether we were voicing a complaint or asking for a favor, he always responded transparently and with genuine care. There was never a sense of being dismissed or rushed. He delivered our home exactly on the agreed-upon date, with no delays, which is something we deeply appreciated. Now, two years after moving in, the house continues to show solid craftsmanship and strength, giving us confidence in the quality of his work. That’s the reason why we can say this to be a ⭐️⭐️⭐️⭐️⭐️ 5-Star Review. Beyond being a contractor, he has become a friend, which says a lot about the kind of person he is. We are truly grateful for the experience and would wholeheartedly recommend him to anyone looking to build a home. — Marlies & Gordon

We couldn’t be more pleased with our brand new build by Ella Lee Homes. Attention to detail, quality construction, responsiveness of the warranty team coupled with the best, most functional floor plan & finishes make owning an Ella Lee home truly enjoyable.

We purchased an Ella Lee custom home and have been blown away by the quality and attention to detail. Shay & team have been so meticulous about all warranty and repair work, which is something most builders completely disregard. We are so lucky to live in this beautiful home and are glad to have the peace of mind that Ella Lee Homes is a call away if we have any issues.

As an investor, I’ve entrusted Ella Lee Homes to build 9 custom homes. I could not be more pleased by the outcome. The team at Ella Lee Homes continues to deliver consistent quality and fine craftsmanship. Each and every home is built by an incredibly skilled team of professionals who seek to excel in their field. The team at Ella Lee Homes are dedicated to quality, attention to detail, and unmatched customer service. Shay continues to exceed every expectation I have in a home builder!

I hired Ella Lee Homes for my house completely renovation project. From our first conversation they made me feel comfortable and secure to know that they will deliver this luxury renovation. During all the process, Shay was very patient with me and my wife. Every time we had to change something during renovations, they went above and beyond to get it done and in the right way for me and my wife. Their team were super professional, clean and prompt every day they came in. You don’t see it from construction companies. The project came out with amazing results we are loving our new home! Highly recommended to who ever seeks for luxury professional and prompt construction company! Thank you Shay and Ella Lee Homes team!!

We have now been in our home for about a year built by Ella Lee Homes and we have nothing be great things to say. They are real experts when it comes to luxury homes in the greater Scottsdale/Phoenix area. Besides the design and craftsmanship, their follow up and attention to detail following the close was second to none. They were a text, phone call, email away for any support needed. I’d recommend them to anyone asking.

We had an excellent experience working with 4 Gen Homes, who built the warehouse for our tile business. From the early stages of planning through final completion their team was organized, communicative, and highly attentive to detail. The project stayed on track, issues were handled proactively and communication was clear and consistent throughout the process. We would absolutely recommend 4 Gen Homes to anyone looking for reliable, knowledgably partner for their project.

4Gen did a great job with my guest house. They were on time, on budget, responsive, and friendly. The finished product was excellent. I would highly recommend them.

I have worked with several Custom Builders in the past and I have found 4 Gen Homes to be among the very best! David brings so much relevant and expert experience to each project and it shows in the finished work of art. His proven process of helping his clients go from concept drawings to “Welcome to your new home!” is the best I have ever seen. It makes building a custom home an enjoyable experience. He also treats each of his clients like family and I really appreciate that. I highly recommend David and his team!

We buit our house with David Mikes. We were worried we wouldn’t know how to handle such a large project. Fortunately, we were lucky enough to have David as our contractor. David would set up weekly meetings with his subcontractor or company contact. We would meet with David and the specialist in the area we were looking at that week. The meetings were always very productive because David was right there helping with decisions, dimensions, architectural plans and logistics to make the process smooth. I have four other fiends who were building at the same time with other companies. They did not have the same easy experience we had. Most of them had to hire designers and work on their own schedules to make selections needed to move forward in a timely manor. David was very good about reminding us about costs. He wanted to make sure there were no surprises when we decided to upgrade in many different areas. We have never had trouble reaching David. He is very prompt in answering phone, texts and emails. He handles situations quickly without any complaint. He has handled the punch list very responsibly. We have no complaints. Over the building process we also became very good friend’s with David Mikes. Through all the many meetings over the build time, he was always very enjoyable to be around. We all have many good memories of building our dream home.

David Mikes of 4 Gen Homes helped us make our dream home a reality. This was an enjoyable and stress free process. His pleasant and friendly demeanor was a great surprise compared to other contractors/builders we have dealt with in the past. We have referred many friends to David with similar results. We couldn’t be happier, and have complete confidence in David and 4 Gen Homes for future home needs.

My experience buying a new home with Hillstone was positive, and the entire purchase process was completed as promised, including selection of many available options and upgrades. During the 5 month building phase I visited the site often and enjoyed seeing my new home constructed. All the staff at Hillstone were always friendly and available to answer my questions along the way. Having now been in my new Hillstone home for the past 18 months, I am very pleased with the quality of materials and construction. All of the components of my house, including HVAC, plumbing and fixtures, flooring, cabinetry, roofing and interior/exterior walls have had no defects. Hillstone also provides an extensive warranty which is very reassuring. Hillstone Homes is highly recommended to anyone considering the purchase of a new home!

Update 10/2/20: I’ll revisit this rating when build is complete. ***** The home sold my wife and the lot sold me at Hillstone Dysart. We love these homes and the space between them. This neighborhood is definitely worth a look. It’s been an absolute pleasure working with Dan. He’s answered all of our questions and when need be, will reach out to the superintendent and/or owner. Working with superintendent Jared has been great as well. He made it a point to clarify our options down to exact placement as to do the job right the first time. Looking forward to working with both of them more as our forever home is underway.

Worst home builder I have ever encountered. The owner does not care for his company, only the money it brings. If he cared he would have been the first person to jump when there were severe issue with our process that he had been made aware of. I have contacted him on numerous occasions and he is either too busy, flat out ignores me, or gives a small one sentence response that brushes away my complaint. He is so removed from “the little people,” that he will not even show up to any HOA meeting that our subdivision has. Even though he is the president and on the board AND the ONLY person that can approve decisions for our community. Learn from my mistake, if you want the owner (Lou Turner) to be held accountable for any promises made by the super you need to submit a complaint with the registrar of contractors. Other subdivisions in Hillstone Homes may have competent superintendents, if not you will be screwed. Lou and the super did not care about quality and they showed that they did not care to listen or to help. The only reason I did not give Hillstone Homes one star is because of the sales team. They are very nice, understanding and are always willing to lend and ear if you are having problems with your home building process.

Have had some of the worst experience with the air conditioning and flow was suppose to have a return duct in down stairs bedroom never added now 2. Years. 8 months into this house air conditioner downstairs broke have to replace condenser had other problems with this house would. Like a rebate if possible won’t happen so many things went wrong we had to fix ourselves and have builders fix after the fact now the unit went out slap stick work I thought I’d add to this review. We moved in in November of 2018 and we just had to have a new air conditioner. Put in all the duck work done in our upstairs. Re done we had to pay thousands of dollars to fix. Chase Roberts mistakes for something that 6 and a 1/2 years old.We shouldn’t have to put that kind of money into a home That’s a new build. We also paid $6500 to have the insulation redone. We have to have the old insulation removed.And what and new insulation put in?It looked like somebody took paper and shredded it in our attic. I complained the whole first year about the upstairs. Air conditioner not working and we got some of the stupidest excuses ever like you? Only put 1 person in the room. Make sure your bedroom doors are open after we have the whole duck work done and new air conditioner. Put in somehow we can have the cold in the bedrooms, so we don’t have to have the door bedroom doors open duh it was done correctly the second time. But not by the builders that made this house or chase Roberts.Whoever they hired the worst people ever to do our stuff

We built our home back in 2018. I waited to give a rating since it is important to know how the house stands to the test of time. Out of the 4 homes I purchased and built this one has got to be by far the WORST quality home I have lived in. Overall, the quality of work done to build the house is likened to the level of an unprofessional unlicensed contractor. As we began home renovations post purchase, thing after thing kept coming up that required us to dump more money onto our projects just to medigate the cheap, corner cutting construction that was done on this home. Someone stated in their review they are like cheap apartments, I second that! I have never lived in a home that was this cheap in quality and work. Others mentioned the unprofessional manner of the workers, which I also second. I never experienced as much gaslighting and dismissive behavior as I did working with this company to build our house. This isn’t buying a burger somewhere, it is a home purchase, somewhere to live. It’s a large purchase that most people can’t afford to do. At least have the decency to provide the best quality in both the construction and customer service. To any prospective buyers, go with a more reputable company like Shae, Taylor Morrison, or Woodside. This isn’t one of thoes “little guy,” companies that deserve a chance. EDIT: We tirelessly worked with the builder to correct the work even after moving in. However they were gaslighting us the whole way saying we never brought up any issues each time we asked for corrections and to revisit issues we brought up during the building process. Seems like they don’t even remember how bad the situation got and escalated. Downgraded to 1 star because that response shows how incapable they are of learning from their past indiscretions.

Poor build and dishonest methods to push you into closing without fixes being completed on their build, no accountability for the build or knowledge in how to oversee a build. They didn’t even try to hide the fact that the house was slapped together and kept pushing the closing date, had over 100 mixed issues and if we hadn’t forced them to allow for the inspector to check things out prior to closing then we would have had allot more issues. I am first time home buyer and I would never buy from or recommend these guys to anyone. Go spend the extra 10-30k at another builder to not deal with these guys.

Would give this zero stars if possible. The absolute worst customer service I’ve ever experienced, showed up to buy a unit, the broker (Mike Bondy) informed us they opened at 10:00am, we arrived almost 30 minutes early to find the office opened early and already had a deposit on the unit we intended to buy. A very dishonest, misleading, and unethical way of conducting business. When asked about the opening time and what Mike Bondy told us the day before he shrugged his shoulders and said sorry, I have no doubt he knew the buyers personally and opened early to allow them to purchase the home knowing our intentions.

My third new build and the absolute worst experience I have had in real estate. My build was in La Placia in Cave Creek. The salesman had zero clue what options were offered and when they needed to be picked out. When we signed initial paperwork, he selected the wrong elevation with out asking. When we asked to change the builder threatened that we would lose our incentive, even though we had only been under contract for 1 week. The entire scheme is to get as much of your money up front to handcuff you to the transaction and give you little to no communication. It only gets worst when the build starts… you aren’t allowed to talk to the superintendent until pre-drywall inspection. Middle management stays anonymous and insulated from any complaints or issues. There is shady language in the contract that forces you to close when the home is still weeks away from a finished product, but if you don’t close there is a steep daily fine. Bottom line, Homes by Towne has a horrible culture that runs down into every aspect of their business. In their eyes the customer is always wrong and they make zero attempt to communicate or make things right.

Decent Builder. Happy with our home in Surprise, AZ. Only complaint, Communication could have be better. Terrible In-House lender. Very disorganized.

Gate is time consuming