Saia LTL Freight

I am not happy with this company at all. They do not pay attention to the driver at all. I arrived at 7:30 am. It is now 1:58 pm. I was the first person to check in between dock 69 and 77, I'm still waiting it's 2:00 PM now . I went to the office and said it was my turn. I was before two drivers. The lady said, "What should I do?" I gave the bill of lading to the forklift officials. You can ask them. I came to ask them. They didn't even look at me. This is really not fair. You who are sitting in the office are your main officials. I will not come again and God forbid I will never be here. Please respect the other truck drivers. Don't ignore them. Everyone works hard, gets tired, faces dangers, gets sleep deprived. Come on, please cooperate. We are all human beings. We are no different from each other. Let's be kind to each other and be kind.

They said they would deliver on Friday and then I waited at my shop all day and their delivery window time kept changing and then out of no where destination changed to the local freight hub call customer service for estimate delivery. We called first thing this morning to let them know we are picking up the package. They said it was on a truck to deliver today between 3–6. We said BS. Told them we would pick it up ourselves since we needed it like yesterday. No issues with Pick Up at will call.

I had a delivery of two pallets of flooring - 50 boxes. The delivery driver James was the absolute best! He was friendly, personable, and quickly completed the delivery. When one hiccup occurred, he was quick to problem solve and was amazing in figuring out a solution and get it done! Thank you, James!!

Arturo Vasquez was such a great and accommodating delivery, everything arrived perfect and went out of his way to help. 10/10

The shop staff it’s beyond good and professional I delivered a set of doubles here and the shop took care of me Fast, organized and clean When a business conducts themselves like this O cant wait to come back Yard is tight and busy Bathrooms are clean Yard spotters are on point

Stay away from their drivers. I myself was driving a 53ft trailer until this tard merged with no signal as I laid the horn he stopped and then once again merged no signal. Absolutely dangerous.

I bought a product last week, and I am still waiting for delivery, twice the delivery appointment has changed, and I've asked for the day off to receive the delivery and nothing. I can't keep missing work. A friend of mine from the logistics department at work told me not to use Saia they have terrible service. I agree with him now.