R+L Carriers

I’ve been waiting for my delivery for two days now with no luck; the delivery service is terrible. Worst of all, this situation makes me look bad to my own clients—it’s incredibly frustrating. And please, to the person responding to these reviews: don't bother replying to me, and don't think for a second that I’m going to click your link to provide more information.

I recently ordered a product that was through another company that dispached this moving company to deliver. There was great miscommunication between R+L carriers, the company I ordered from, and me, the customer. This company had been an extreme inconvenience to both me and the company supplier I ordered from. If you need to order anything, I'd advise not through this company.

Agreed to a delivery yesterday June 5, 2026, called left voicemail. Called and woman said merchandise was delayed and would be delivered tomorrow June 6, 2026, which is Saturday, stating that we don't normally deliver on Saturday but would this time. Well, they are CLOSED period on Saturday, and no one was answering the phone. So for whatever reason this woman lied to me and I still don't have my merchandise. Not a happy camper, all she had to do is say we are closed on Saturday, can we reschedule for next week.

From a customer standpoint they are the worst to deal with through and through. Constantly dropping the ball with both pick ups and deliveries. And to top it off by getting someone from dispatch on the line who refuses to help or look into anything. Absolutely garbage.

I hope this review reaches management level. As someone that rarely leaves reviews, I felt the need to give this person the recognition he deserves. I had a skid picked up on 9-11-2025 from my residence and was very impressed with the driver. Very professional and friendly. As a business owner myself, I know the challenges of finding employees that properly represent my company values and provide outstanding customer service. This employee is definitely someone you don't find every day, I hope your company values him. I'm unable to read the employees name via the signature on my paperwork, but please reference the PRO # 80249873-4. Thank this man for his outstanding attitude and customer service, it was appreciated!

Very happy with delivery of bathroom vanity by R+L Carriers. Text communication that delivery was today and no signature required. I made sure to be home so I could inspect for possible damage. Driver was very friendly, respectful and helpful. He took a photo of the shipment and waited for me to open cartons and inspect to verify there was no damage. All looked good! Positive interaction. I didn't get his name but if R+L is reading this, I believe he had reddish hair, was younger and around 6 ft. tall. Delivery on 7/3/25 stop number 7 in Mesa, AZ.

I am very pleased with R and L and their driver Fernando Avalos. The communication I received from the company was excellent. Texting me to ask if the date and time was good and offering me a reschedule if it wasn’t. The tracking was spot on. I got and a call from Fernando to give me an estimate on the time of delivery. He was very pleasant on the phone. Then he text me when he arrived. I wasn’t home yet, but my adult daughter was there for the delivery. She said he was super sweet and extremely helpful. Overall a fantastic experience!! Thank you !