Michaels

Michael's has the best selection, prices, and service. The Management Team is always helping me and other people who are looking for a good product.

Next to Joann's, Michael's use to be the place to go for a large yarn selection and good discount sales. No longer! I don't know about other locations, but in the Maricopa county area, all their stores have shrunk the yarn and weaving tools section down to almost nothing! Not worth a trip to a brick and mortar site anymore. Online shopping has minimum advantages, but a lot of disappointing when you can touch the yarn, see the true color/tone and idea of the true yarn weight.

I had such a fantastic customer experience at Michael’s! I was about to check out at the self-pay when one of the team members came over with the biggest smile to assist me. Not only were they kind and helpful, but they also helped me apply a discount I didn’t even know I could use! Every time I come to this store, it’s a real pleasure, the staff is always so friendly and ready to help.

Never in all my crafting life have I felt so uncomfortable at a Michael’s. Having to ask permission to test out pens?! And then the employee having to stand there the ENTIRE TIME?! That sucked for me AND her. She was very kind — but the management that decided to lock everything up really made the store feel unwelcoming. It was dirty and unorganized as a whole. Just did not like the vibe whatsoever. Craft shopping should be fun! I normally loveeeee it, but won’t go back to this location for sure.

Went to buy beading supplies, it was 15 min to closing time and I could not get anyone to help me find a specific item. I asked 3 times and the girl in the cashier area just ignored me. I ended up buying the wrong item. I went back the following day to return the item and purchase the correct one.(which was easy no problems ) Still not a lot of help from any employees, fortunately another customer helped me. This store has a huge selection of beads & a lot of other things, the store was well stocked. I used to work at Michaels in the late 1980's. The selection of things has increased while the customer service has not. I made some cool things with the stuff I bought here, see below.

I love to visit Michael's for all my craft needs. The staff are always very helpful. They take the time to actually take you to the items you're having trouble finding. They also keep me informed online of items that I may need that are going on sale.

Lots of Easter Crafts to do with friends and family this weekend. Happy Easter! Make them tell the truth about what's on sale 40% off all Simply Tidy but she said no. She lied.