Castle Megastore - Metro Center

This was my first time ever purchasing something of this nature and my goodness was it such a pleasure to buy from here. Desiree was the most amazing assistant ever, making me feel heard and helping with everything I needed to know about. I am moving to Flagstaff, and I really hope they open a location there because I know I would go there for all my adult toy needs. What an amazing place!!

Desiree was very helpful. I've been married 39 yrs and am in menopause and have been having trouble. She understood and answered all my questions and helped me choose the best toy. I can't thank her enough.

Tracey was knowledgeable, fun and a go- getter. She would go look up a price on everything we inquired about since a lot of things weren't price tagged in the store. We came in just for lube and came out with lube, a liberator pillow, and a glow in the dark bondage set!!! Great service. She also made me feel comfortable in the store to look at everything.

I go to the store quite often and all the girls there Mel, Allison, Tracey, and Desiree Are super helpful and very informative they have a very large selection of merchandise. They even have the life-size dolls at a really good price. Definitely check the store out. You won’t be disappointed.

I found The Castle when I moved to Phx in the mid-80s. They've always had an incredible stock of all things adult. Mel did a great job greeting me, and finding out what I needed. She was friendly, courteous, very knowledgeable. The store was clean and well laid out - AND they send coupons! THIS is why you may want to do this kind of shopping in person rather than an on-line experience.

I was almost scared off by the building exterior… kinda crack house feel, sleazy. Weirdly hidden front door, grim parking lot lighting. But inside it’s bright and great selection. Staff was super helpful and helped me make use of a 20% off coupon: lube, plug for my boy, video head cleaner. All in all great experience

Excellent and friendly service. Lovely sales associate was knowledgeable, professional, and very helpful. The place was clean and well stocked. Personally, I was very impressed. Very classy establishment, not seedy or trashy at all.