Bob's Discount Furniture and Mattress Store

Bob's was excellent. Angela Page was very helpful friendly and knowledgeable. She helped me to find the perfect bed and mattress combo for my mom. Ask for Angela when you go. I will when I get my new bed. The prices are also very good and the mattresses super comfortable.

Very happy with our sales gal very informative very patient fairly easy transaction once we were able to interrupt her from another client. The store was larger than expected. I just moved to the area. I needed a few bedroom pieces and I will definitely look again for a living room chair that I’m in need of. Very happy with the whole transaction

Jeniffer greeted us when we walked in the door. I told her what i wanted, and she directed where to look. She also checked in with us several times. She helped me find a great chair. She was knowledgeable, and knew what I was looking for. She did a great job.

We bought a recliner last week. We were told that the delivery was on Saturday nothing than we received a text that we would receive it on Sunday no one showed than they changed to Monday between 1 and 5 it finally came at approximately 5:15 by 2 guy's that did not speak English not impressed. Chair is nice but not happy with sales or delivery of products.

Furniture at bobs is great but make sure you deal with a friendly sales associate instead of management. The assistant manager, I believe his name was Brooks, was so unbelievably rude, inconsiderate, and unfriendly. I am shocked that they would let someone with such poor customer service skills manage a store. From the moment he came up to us, he was disengaged and seemed extremely irritated that we had asked for assistance in our purchase. I had been trying to explain something to my roommate, and he got annoyed and then made a rude comment about me to my roommate. After 15 minutes of him trying to understand what we wanted, he sent us on our way and said he would email us the information. Then he never even sent us an email. I was a guest services manager for years, and if one of my employees had treated a guest the way the assistant manager treated us, they would’ve been seriously reprimanded and definitely never considered for a leadership position.