Marshalls

Excellent experience at Marshalls with 5 star customer service. I went in to buy a carry-on bag for travel. I had certain brands in mind as I had done my research. While they had an awesome selection of luggage, I still wasn’t finding a bag with TSA locks. Suddenly, the manager appeared and offered to help. I can’t remember his name as I believe it was unique and began with a D? He had glasses and was SO NICE. He said "We have Delseys!" I said, "Where? I don’t see any." Within seconds he went to the back room and appeared with the EXACT carry-on I wanted from my online research for only $69.99!! He knew all about the bag features, the charger, the locks, etc. and was so knowledgeable and friendly I just loved this guy! I was about to go across the street to get the Delsey for $160.00, so thank you thank you for your service, knowledge, and for saving me $90.00! 😊 Store is always a pleasant experience at this location, but this gentleman was top notch!

Really clean, a lot of choices, but prices really are the same as the original business they came from. It used to be a a better deal going to Marshall's and get top brands for less. Its cool its more successful, but its really not a deal anymore.

My review today is about the bathrooms. I never have an issue with the store being stocked or anything. Plenty of employees to be found. But I came in at 930am. This is unacceptable for human use. And when you tell an employee they just say ok thanks for telling me.

This is the dirtiest Marshall’s location I have been in. The women’s bathroom was broken so I don’t have photos of that one. YOU can look for yourself. The available bathroom has not been cleaned in sometime 🙁

I am extremely disappointed with my recent visit to Marshalls. The store itself was fine, but one female employee adriana completely ruined the experience. When I politely asked her where I could find where a department was she looked annoyed, sighed loudly, and acted like I was bothering her. Instead of helping, she gave a rude response and walked away before I could ask another question. Throughout my visit, I noticed her speaking negatively about customers to a coworker and making sarcastic comments within earshot of shoppers. At one point, she seemed more interested in being on her phone and chatting than doing her job. When I eventually checked out, she barely acknowledged me, didn’t greet me, and acted irritated the entire time. Customer service is a huge part of the shopping experience, and this employee’s attitude was unprofessional, disrespectful, and unacceptable. I left the store frustrated and honestly considered not returning. Management should address this behavior because no customer should be treated this way.

Great shopping experience! This location is full of bargains at every corner. They have everything from clothes, shoes, luggage, home decor, small furniture, kitchen, bath, fragrances, and more! The prices are comparable to competitors. The staff are very friendly and efficient! I highly recommend this location to anyone who loves a great shopping experience!

Cashier put two heavy body washes in a single bag with my other two items. I asked if I could please get a few exta bags to double bag my items. She said she didn't know if she could do that and asked management if she could. Over plastic bags? Seriously? Manage your inventory better.