The Westin Phoenix Downtown

Great stay as always. Normally receptionists don’t make much of a difference in my stays, but Angel and Paris at the front desk were SO kind, welcoming, and proved great conversation and excellent advice re: our stay in Phoenix. Always love staying at the Westin and Phoenix is definitely one of the better examples.

I have stayed so many times here and it feels like when they open back in 2011. The staff always attentive and accommodating. The new vibe in the restaurant and outside patio its just nice. Definitely a place to spend a weekend just like home away from home 🏡 😌

Our experience at The Westin Phoenix Downtown was amazing. The restaurant, Jacy and Dakota's, was so good. The ambiance at the pool was great and the hotel is located in a great spot as well. As far as the room. it was very clean and spacious. We left the Hilton Resort at the Peak after one day and this hotel was a breath of fresh air. I will recommend staying here over anywhere else. The service, the food, the drinks, the proximity to other places like the park is also a plus! I wish I had pictures to post.

At first I didn't love the location, but it's downtown, you're not going to get some amazing standalone building w/ lots of property. Is what itnis for City. Room however was nice! Bed was relatively comfy. Plenty of pillows. View decent. Elevators worked fine. Highlight for me was the Gym. Very nice. Good equipment. Clean. And Apples 🍎 to boot! Nice 👏

Our family did a Phoenix Staycation at the Downtown Westin for Phoenix Fan Fusion 2026. Our room was immaculate, the service outstanding and the proximity to the Convention Center was so convenient. The weekend was amazing 👏 🤩. Even cooler 😎 Sean Gunn was staying there as well. Definitely recommend the Phoenix Westin and will stay there again for Fan Fusion.

The good first: AC/heater worked really well Bed was very comfy as well as the pillows TV was huge Room was decent in size Room was perfectly clean Staff was very friendly and helpful The elevators were fast but make sure you're not moving when they start moving. If so, good luck. While the parking is across the street with ACE parking, it's a very easy process. Just enter the lot, park, check into the hotel, bring your slip to the valet at the hotel, they'll give you a card you can hang on your mirror that you scan to get in and out of the parking lot. Now the bad: Refrigerators turns off on it's own. One left over food item was placed in the fridge on my first night stay and the next morning I was going to get a drink from the fridge and realized it stopped cooling and everything was almost room temperature. I had no idea I'd need to press the on button probably at least once every 12 hours. There's a quick cool button that was broken because people have pressed it so much. Terrible fridge. If you expect to have cold drinks left over night to be enjoyed in the morning, think again. If you don't completed close the shower curtain on both sides, water will find it's way out of the shower and onto the floor in the bathroom. I experienced this the first night. Had to waste a full towel on cleaning up the water on the floor. I could not figure out how the water got out and onto the bathroom floor but it did. The next night, no issues but I completely closed shower curtain and I mean from the bottom to the top. There's no fan in the bathroom so all that hot water has no way to escape the bathroom. You can see moisture on the ceiling after showering. This is out of Marriott's control but the homeless. If you decide to walk around downtown PHX, you will encounter homeless. You should be scanning all directions at least each block ahead before you head any direction. I had to make multiple quick decisions to cross streets to avoid the homeless. It wasn't every time but it was most of the time.