Biltmore Shoes Jewelry and Watch Repair

I came in looking to repair a cross pendant that was very sentimental to me. I did not want to leave it for days. He took care of me in a couple of hours using scrap pieces of gold in order to not have to order something. He did a beautiful job of keeping original look but also repairing what was broke. He cleaned it up and it looked brand new. I will definitely recommend this shop! Thank you!

I was looking for watch sizing and a Google search led me straight to Biltmore Shoes, Jewelry & Watch Repair. They were incredibly helpful from the moment I walked in—carefully checking the sizing on my watches to ensure a perfect fit. While I waited, I browsed their impressive selection and was blown away by the wide range of quality watches, fine jewelry, and precious metals they carry. The service was quick, friendly, and professional, and their pricing was noticeably better than the competitors I’d checked. If you need watch repairs, sizing, or are just shopping for jewelry or timepieces, this is the place to go. Highly recommend!

Benny is wonderful and does tremendous work. Not only is he knowledgable and skilled, but he is also an upstanding and ethical person. I came in based only on the review ratings online, to help bring my grandfather's bracelet he gifted me back to life and get it resized. By the time I was done, I understood why he and his shop was so highly reviewed. Highly recommend.

I have a Gucci watch that I had a horrible experience with Gucci themselves. Long story short I turned my watch in which was supposed to take no longer than 3 months and ended up 1 1/2 - 2 years to finally get back. Not only after countless attempts to get my watch fixed and even found from multiple managers to where they shipped it, I also ended up paying $250 for new battery and new band on which they said they would take care of. So I get my watch back and 3 months later it stops working out of nowhere. I bring my watch here and find out Gucci repair team not only gave me a cheap battery, but they broke 3 total parts on which held the battery together. Nonetheless I had my watch fixed and no problem since and it’s been about 3 months now! Great business! I will continue to come here. Incredible service and generous timing on getting items fixed or cleaned. I also bought my shoes and ladies watch can’t wait to see the finished results! 100% recommend! Thanks, -Tony

Benny and his family sold me my first watch. Gave me a great experience and amazing explanation of the seiko I bought as well as a killer deal!

Always takes care of me and my Wife, always has wonderful pieces set aside for her when we come in and has always payed great prices for silver and gold. Let alone the watch and shoe repairs they have done for us over the years. Very nice and fair. Even if we move further away we will be coming back.

Danny Is man of fairness and will do the job right. I want to thank him and his establishment with the family and store for being a business owner. Will be back after he fixed my electronic watch. They have some great items