Blue Steel Security
📍 Security companies in Phoenix
Blue Steel Security in Phoenix offers a range of property protection services. While some residents experience professional patrol presence and attentive communication, others have reported significant inconsistencies regarding responsiveness and phone support. The company's ability to maintain a consistent standard across different sites remains a primary point of observation for local management.
The firm faces varying feedback concerning staff conduct and reliability. While certain team members provide dedicated service, concerns regarding personnel behavior and administrative delays suggest a need for more uniform oversight to ensure a dependable experience for all clients.
Features and services of Blue Steel Security
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Blue Steel Security is in position 6 out of 10 in security companies in Phoenix
Customer Reviews
Blue Steel Security has a rating of 3.1 out of 5 based on over 182 reviews on Google
I want to share how excellent our courtesy patrol service from BlueSteel has been. The team is professional, responsive, and truly committed to keeping the property safe. A special thank you to Lex, who had been absolutely amazing. Lex takes the time to listen to all concerns regarding the property and addresses them promptly and professionally. It’s clear the she genuinely cares and goes beyond to ensure everything runs. Thank you Lex!!!
Some of their employees spend their time on the internet going into explicit details on how they would unalive an autistic person and then repeating it over and over again. Even lie about having autism in order to make it okay? Then admit they don't have autism but it doesn't matter because they don't need to have autism to understand it? Very uncomfortable and strange. Seems like a liability risk that complexes and homes just don't need. I think we would all agree that regardless of how we feel about the police's involvement in an autistic man dying, a security guard having detailed plans that they seem to enjoy saying repeatedly while lying about having a disability is a pretty big red flag for liability.
Absolutely dog water of a "security" company. Barely answer the phones and when they do it’s after being on hold for a good while and even then if/when they dispatch someone, rarely do they ever actually correct anything. I have been told by them that if they can’t hear the noise complaint from outside of the apartment building they won’t even go inside to confirm. From my experience, it’s also not uncommon for them to just hang up on you so you can call back and start it all over again.
I’ve noticed a big difference over the last month with the security patrols at our apartment community on 99th indian school. The officer have been much more visible, consistent, and attentive, which has made the property feel safer and more organized. I appreciate the professionalism and the effort being put into keeping residents and the community secure. Thank you to the security team for the improvement and continued presence. shout to officer Mitchell
I’ve had the pleasure of working with this security team, and I can confidently say they are outstanding. They are reliable, professional, and consistently attentive to the needs of our property Coldwater Springs. Their team maintains a strong presence on-site, responds promptly to any concerns, and communicates effectively with both management and residents. Their dedication and commitment to safety have truly made a positive impact on our community. I highly recommend their services to any property or community looking for dependable and proactive security support.
Blue Steel has been excellent to work with. Communication is clear, response times are quick, and their presence has made a noticeable difference on site. I also want to specifically recognize one of their reps Lex who has been truly above and beyond. Lex is professional, consistent, and proactive, she handles situations calmly and respectfully and follows through every time. We really appreciate the support and would absolutely recommend this team!
We absolutely love having Blue Steel at our community. Their guards are consistently professional, friendly, and attentive. They make residents and staff feel safe while still being approachable and respectful. Communication is great and their presence truly makes a positive difference day to day. Highly recommend their services to any community looking for dependable security.
Information about Blue Steel Security
Address
Blue Steel Security is located at 2320 W Peoria Ave Ste c-118, Phoenix, AZ 85029, United States
Phone
The phone number of Blue Steel Security is +1 602-283-4827
Website
The website of Blue Steel Security is: mybluesteelteam.com
Business Hours
Monday: 09:00–17:00
Tuesday: 09:00–17:00
Wednesday: 09:00–17:00
Thursday: 09:00–17:00
Friday: 09:00–17:00
Saturday: Closed
Sunday: Closed


