Peter Piper Pizza

Poor Service Metro center store I ordered food on Sunday May, 17 2026 and stepped outside. When I returned to collect my order, I was told it had been given to someone else. When I asked Manager Jeremy about it, he responded in an angry and rude manner instead of apologizing or helping resolve it. I then had to wait another 45 minutes for my order to be remade. I understand mistakes happen, but the way this was handled by management was unacceptable. No customer who paid should have to wait twice or be treated rudely for asking about their food. I’d appreciate a response from corporate/franchise management regarding service standards and staff training. I have my receipt attached and can provide order details.

We had my grandson’s 3rd birthday party here yesterday and everything was going great the kids were happy, the adults were chill, and the whole place actually looked like it had its life together.And then… the trampoline employee decided to clock in as the Toddler Security Enforcement Officer.He marched over like he was guarding the Pentagon and proceeded to yell at a 4‑year‑old autistic girl and a 3‑year‑old baby because they didn’t have wristbands. Not talk to the parents. Not explain the rules. Nope straight to yelling at toddlers like they were trying to sneak into the Nightclub .Meanwhile, the parents were literally right there. But I guess speaking to adults requires a skill set he didn’t unlock yet.And let’s talk about this trampoline. They put a giant, glowing, kid‑magnet trampoline in the middle of the place basically a "come jump on me" billboard and then act shocked when kids… jump on it. But if you don’t have the "special wristband," suddenly it’s "GET OUT!" like these babies are violating federal law. Families on a budget exist. Kids who don’t understand wristbands exist. But apparently staff who know how to talk to parents instead of screaming at children do not exist at this location.Everything was perfect until that moment, but the way those kids were treated? Embarrassing. If you’re going to advertise "family fun," maybe start by not yelling at the family.

It's a Peter Pipers. I did my kids' birthdays here. Now we do the grandkids' birthdays here. It's loud. Food is OK but has really gone up in price. I was disappointed that I couldn't buy a pitcher of soda. We had 8 people. Nope. I asked for a pitcher of water. Nope. Pitchers are for beer only. Ooooookkkkk. Kids had fun. Instead of piles of tokens, you buy "time" on a card and it's All You Can Play. Kids enjoyed that. My daughter paid for everything so unsure how that worked out valuewise. I stayed out of that part. 😉 The great granddaughter is 7 and she liked the playscape a lot. It's a family thing. Kids have fun. Adults chat and are eager to leave 😉 I've been going to PPP for almost 40 years. Guess there's another decade or two still waiting. 😉

5 stars for the trampoline playground and most of the games work. Really good layout of the area. What I really appreciate is the staff monitoring the paid portion of the trampoline, parents know the rules, but let big kids/teens on their with littles... without paying acting dumb. Thin crust pizza was good too.

I was honestly surprised how clean and nice this place looked considering where it's located. I was there for a birthday party. Anabelle was an amazing hostess, especially considering she was by herself in the front. It was surprisingly busy, but she made sure to check on us as often as she could, get us our food as soon as possible, and let us know what was going on so we understood what was going on since she wasn't as readily available as she would like. Overall we had a great time and we owe it to Annabelle.