Valle Luna
📍 Mexican restaurants in Phoenix
Valle Luna is a long-standing Mexican restaurant in Phoenix known for its traditional flavors and large-scale catering capabilities. While the menu features popular items like pork tamales and beef taquitos, the dining experience can vary regarding consistency and food preparation.
The establishment offers a variety of options for family gatherings, though service quality and atmosphere may fluctuate. It remains a notable destination for those seeking authentic Mexican cuisine with a focus on classic staples.
Features and services of Valle Luna
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Valle Luna is in position 6 out of 10 in mexican restaurants in Phoenix
Customer Reviews
Valle Luna has a rating of 4.5 out of 5 based on over 5287 reviews on Google
Our family has always enjoyed dining here, so we chose them to cater a big party. We ordered the taco bar for 50 people; we had a few no shows, and there was plenty of food, including leftovers. The ground beef is seasoned well, but very soupy. I also order shredded chicken, although when I went to pay (a different day than placing the order), it got rung up as shredded beef, and that’s what I received. We also got a 1/2 pan of refried beans, rice, and 2 of the grilled vegetables. First off, their hard taco shells were hands down the BEST I’ve ever had. Rice and beans were great (beans come with cheese on top unless otherwise specified). All the lettuce, cheese, tomatoes, and salsa was included and was a good ratio to meat. I was unhappy with the "grilled vegetables", as they were sautéed in a lot of oil, and pretty soft. However, when I called and talked to one of the managers, Heidi, she refunded the vegetable cost, as well as a partial credit for the beef not being chicken (it was fully edible and delicious, just not what I had ordered). Pick up was easy. They do charge the 3% processing fee if not using cash. Manager Stephanie was also great to work with. I would definitely cater from them again- just not for the veggies. 😉
There is a reason this place is busy all the time. Great food at reasonable prices. The staff from the people who seat you to the waitresses are very friendly. Two items stood out. One is the pork tamale and the other is the beef taquito. Both were excellent. The salsa was also excellent.
Hey! This is awesome Mexican food! Great service and everything is always perfect! The staff is very friendly and accommodating to whatever additional changes you desire for your meal. I go here many times for a great Mexican food experience! Long established fine reputation of serving awesome food and great service!
I have eaten at this Valle Luna hundreds of times over the decades and I have never had a bad experience. The food is always delicious. The service is always fast and courteous and the atmosphere is perfect for gathering with friends and family. Really you couldn't do any better anywhere else in the valley.
Dinner tried, order was taken verbally, received order and it was wrong, drinks were wrong, food tasted old, beans were hard and not hot, spoke to server, she offered to have them remade but time was short so we refused. Received bill, told server we will pay for drinks but not food, ate maybe 4-5 bites… terrible! Manager came out "Sam", stated she would not remove the food from our bill so we told her we will pay for the drinks, but we will not pay for food that was not ordered and that wasn’t eaten. She stated again she would not take the food off of the order and that we needed to pay for it and we told her we will not pay for it. We paid for the drinks and we left. She treated us very rudely and told us if we did not pay for the food we were not welcome to come back to Valley Luna again and we told her that we had no intention of ever coming back. Rude staff, horrible atmosphere, restaurant looks very old and dirty, 30 minutes after leaving felt very nauseated. I would never advise anyone to go there. I don’t usually complain if food is not exactly correct but the treatment is what set it off at the end.
Information about Valle Luna
Address
Valle Luna is located at 16048 N Cave Creek Rd, Phoenix, AZ 85032, United States
Phone
The phone number of Valle Luna is +1 602-867-9100
Website
The website of Valle Luna is: valleluna.com
Business Hours
Monday: 11:00–22:00
Tuesday: 11:00–22:00
Wednesday: 11:00–22:00
Thursday: 11:00–22:00
Friday: 11:00–22:00
Saturday: 11:00–22:00
Sunday: 11:00–21:00

