Banner Urgent Care | Phoenix, AZ | Indian School Rd

Was here before for a sinus infection. Here with the same symptoms. Was told otherwise (not a sinus infection) could be tooth, come back in 3 day. "what another $50" got script for nasal rinse and antihistamine. Later that day, the pain got so bad I went to the ER. Diagnosed sinus infection, put on antibiotics. left side of my face swelled up for 5 days, so I missed work. This is what happened to me so if your reading this review, take that into consideration before coming here. I was very disappointed.

I was I able to make an appointment the same day. The staff was very courteous and I did not have to wait very long in the waiting room. The provider listened to my issues and gave me a diagnosis that was proper. I would definitely come back to this facility.

I am not sure what the procedure is but my wife walked in with our son all bloody from a forehead cut and was told to fill out forms before they do anything. I guess the only urgent thing is filling out forms and charging customers. Speaking of customers, they told us they cant do anything since he needs stiches, however at the er they glued the wound, no stiches. Urgent care visit was $200 to tell us they cannot serve us. What the hospital did could of easily been done at the Urgent Care place. I am not sure what the purpose of these Urgent Care places is but it seems that if they dont feel like doing anything they just send you to the hospital. I also feel like their business model is charging ppl for stopping by and not necessarily solving problems. They bank on ppl being scared in the moment.

Shannon was great, she got my tb test done so quickly that i didnt even have a moment to start fretting about the needle. Definitely coming back here if i ever need non-emergent medical care

Thanks for asking for a review, your team sent me away after essentially asking me to diagnose myself. Your doctor clearly didn’t care much and was trying to rush out of the room. I left your facility feeling like shit, 2 days later I went to a different urgent care and was diagnosed with pneumonia and given the right attention somewhere else.