LA Fitness

Em the GM & Angel were the nicest most professional and efficient people I have ever come across. They went above and beyond to help make me feel welcome valued and respected. Their customer service was 5 stars across the board. It’s people like them that made me sign up for a 1yr prepaid subscription even though I was hesitant! Thank you Em and Angel you guys are legit the best!

For the most part it seems great. It has an interesting layout and a fair amount of equipment. However, people are allowed to bring their dogs. And although I understand service dogs are important and we need to integrate them in our lives, it's entirely different when somebody just wants to bring their shitty little dog and throw a service vest on it. Service animals are held to a high standard and some of the people here are so entitled that they claim their animal is a service animal when it clearly does not meet the standards. And then they walk the animal around and let it get pets like it's a show dog. Honestly, I know that the kids running the front desk don't want to deal with it , but somebody needs to talk to these people and tell them to act right.

Great gym. Clean, cold, well-maintained. The front desk staff and membership staff are very friendly (thanks Em!) but the aggressive personal training staff are unprofessional, at least over the phone. Parking is covered and easy to find. The gym isnt too busy between 7 and 11 am. I am so grateful for this gym!

This is a decent L.A. Fitness. Mostly solid, a few things would be nice. 👍 Lots of equipment, some getting worn but it's well maintained. 👍 Friendly front desk staff and good members. 👍 Clean. 👍 All in one floor, I like the locations like this, makes it easier for me to move around when I'm doing circuits. ' 👍 Good functional training area with sleds, ropes, tires, kettlebells, barbells, etc. 👍 Good mix of free weight and machine options. ❓Cardio in good condition but does not have the individual entertainment (just shared TVs which require you have an FM receiver). I rarely use them (listen to music) but they are nice to have for some.

I have been a loyal LA Fitness member for 6–7 years, and this is extremely disappointing. I joined and continued my membership because of the facility access and amenities provided, including the basketball court. Recently, this location started closing at 6 PM because some individuals were reportedly sneaking in through the back doors and causing problems. I completely understand that safety issues need to be addressed, but the solution should not be to punish the paying members who are following the rules and paying for their memberships. Why should members who pay every month lose access because of the actions of a few people? Are paying customers supposed to monitor the back doors or guard the facility? That is the responsibility of the management. There are many possible solutions, such as improving security, installing additional cameras, monitoring access points, or taking action against unauthorized entry. Instead, the current approach is making loyal customers suffer for someone else’s behavior. I raised my concerns with management, but I did not feel like a real solution was being considered. LA Fitness should find a way to address security problems without reducing access for the members who have supported this club for years. I hope management listens to its members and works toward a fair solution. This version is firm but avoids language that could be dismissed as just an angry complaint. It highlights the key points management cares about: long-term member retention, fairness, and lack of a proper solution.