Legacy Foundation Chris-Town YMCA

I go here now and itz so fun as a teen the staff are really nice and say hi every time I walk in and the gym is really nice the ninja room is amazing the only bad thing I could say is that the bathroom by the bask gym does smell like urine so somebody pls fix that but overall itz and amazing place and very clean

I have joined the YMCA as a member to help better my health. As a woman of age, I need a place that has classes that work for me getting back into fitness. I feel very comfortable there and they have a fantastic gym! My grandchild attends the pre-school program, and she is so happy, and so are we as her family! The level of instruction she receives give me a Montessori-vibe. Empowering little ones to thrive! Clean facility and wonderful staff.

Fitness center and gym are great…..but men’s showers continue to be in a sad state of disrepair.

Came and made a payment yesterday, when I returned the next day I was told my account wasn’t active and that the payment I made was for last year cancellation for September 2022. I was told by supervisor Angelica there was nothing they could do but submit a ticket to refund my money. I came in today to make another payment to reactivate my account. I was told I would pay $21 a month because the pricing has gone up. After my workout I was stopped in told because I recently had a birthday that I would need to pay $41 a month. I told them to close my account, my whole point of choosing the YMCA was because low cost. Now I have a Planet Fitness PF black account for $24 a month. Customer service here is very poor and the girl who I spoke to seemed to have an attitude.

Do not bring your kids here. I am absolutely appalled at the level of negligence and incompetence with this organization. Extremely disorganized. No consistency or routine. They do not have cameras that work. Staff has minimal training no breaks. I feel sorry for the children who have attended the summer program here or before and after school care. I feel sorry for the employees. I am shocked that an organization like this could like this. They leave gates unlocked that lead to the parking lot . When I brought that up to Andrea Taylor, she said it was due to "fire safety". In every daycare or school I have worked or been a parent of enrolled children at I have never encountered such a negligent practice. (There is such a thing as keys) They are using inappropriate facilities and rooms for children that are not safe. They advertise breakfast and lunch but if you are thinking of enrolling your child here, ask to look at the type of food they call "breakfast" and "lunch". A yogurt cup and a granola bar is not breakfast for kids who are here from 6:30am to lunch which starts at 11:30. Incidents are constantly happening with the children . Which is not surprising due to the extreme level of incompetence from upper management as well as negligence. With the lack of training and terrible working conditions for the staff. Absence of routine, consistency, and lack of planning organization . This is not a summer camp . It’s extremely low-quality daycare . There are no expectations set for the children no rules . It seems they just tried to enroll as many kids as possible to get funding from the state without even planning anything or considering the facilities. As a parent, and educator I am shocked. I will never support the YMCA again or enroll myself or my children in any of the programs.

The YMCA urgently requires a complete overhaul. While some staff members excel, Bella is unsuitable as a program director or decision-maker due to her disregard for core values. When I sought aftercare for my daughter during a family emergency, Bella evaded my calls for three days. Upon visiting the facility, I was turned away, with Bella citing overcapacity, despite my explaining the dire circumstances. She callously suggested seeking services elsewhere and refused to consider alternative solutions. When I inquired about others in similar situations, she dismissed my concerns. Despite requesting to speak to the director, I was merely provided with an email address. During my departure, another staff member, Leo, harassed me, displaying a lack of training and respect. This conduct is contrary to the YMCA's mission of community support and respect. Bella's bias/discrimination against my family, stemming from a previous incident, is evident. This recurring mistreatment is unacceptable. I will inform Jason Heetland of the unprofessionalism I've endured from staff members (Bella and Leo). The YMCA's commitment to combating racism and oppression is not reflected in this facility. Despite my contributions to the community, I expect to be treated with dignity and empathy.

No help at the front desk. The dirtiest and slowest YMCA in the area. They don’t connect with YMCAs Apparently when it comes to nationwide members, there is a big African-American worker that made me feel uncomfortable on my first day.