Visionworks Christown Spectrum Mall

Efficient friendly staff made the visit unlike most of my experiences at eye doctors. I highly recommend this office as they did their very best to make a complex patient comfortable as well as make the needed glasses and contact lenses affordable to one without lots of funds. Thank you so much all staff at this location for being above and beyond the norm!!

Everyone has been so kind and helpful at this location. One of the associates (sorry I didn’t catch her name!) took the time to help me choose the best glasses for my face. The doctor saw my 3 year old and was very patient with her during the exam. Definitely recommend this location and any person there to help

I had a great experience here! The girl at the front desk was incredibly friendly and helpful. She even made the dreaded puff-of-air test way more tolerable—giving me time to re-adjust and reassuring me that everyone jumps a little, which really helped me relax. The doctor was also fantastic—knowledgeable, approachable, and even recognized scars from a previous retinal repair. He explained how it had been treated, which I really appreciated. Overall, a great visit, and I’d definitely recommend this place to anyone!

I had someone else call in and make my appointment and they were able to assist very quickly in getting me in the same day. I had a small cut in my eye and they were able to look at me very quickly to assess the situation and everyone was kind and respectful. Was a very quick process and very smooth. So thank you so so much!!!!

I ordered 2 pairs of glasses- 1 for daily, everyday wear and 1 for the computer. I specifically requested the more expensive lenses for everyday and the cheaper lenses for the computer glasses. The sales girl only gave me 2 options so that's what I went with. Anyways she messed up my order and got it backwards; when I called after noticing the mistake on my receipt they said they would fix it. Fast forward 2-3 weeks later my glasses are ready. I go to pick them up and given a brief overview. I trusted that they got my order right the 2nd time. Well here I am 6 months later and fed up with wiping my lenses 50x day because they are ultra smudgy. I should have taken them back when I first noticed the error, but seriously I don't have time to keep going back to the same place and hope they get things right, or worse- be told that these are the higher quality lenses that I paid for, when I know they're not. How can one even tell the difference between a cheap lens and the more expensive kind? Am I just supposed to take their word? It was a lose-lose situation in my mind. So I'm never going back there again, they lost me as a customer.

Everyone here is always so friendly! Brought my grandkids in to get new glasses and they always take their time to explain and make sure they feel comfortable. Would highly recommend!

I have been visiting the VW at Bethany Home and 15th Ave. for many years. I would like to express my gratitude to Doctor Ochoa. He is an exceptional listener, accommodating, and always tends to your needs. He truly cares about his patients, unlike some others who seem more focused on efficiency rather than patient care. I would like to take a moment to highlight a woman I had the pleasure of speaking with on June 10th 2025. She was incredibly pleasant over the phone and was extremely helpful. ‍⚕️