GreenTree Hotel Phoenix West

Nice hotel, if a little dated. Parking was good, handicap parking was easily accessible. Check in was easy, room was very clean. Toilets are low flow though, need to hold lever for at least 5 seconds. A/c was a little noisy, but nothing bad. Breakfast was very good, hot and decent choices.

Wifi is slow, Accessible parking and entrances. Rug in the room and walkways must be over 12 years old. Staff are approachable and courteous but facilities are outdated. Location is good enough for access to eateries and shopping malls. One good thing is that when I called for an electrical fault, despite the person at the reception sounding rude and claiming she did not understand, a technician was there within 10 minutes.

Decent, clean. Feels open and modern inside, with a large lobby. Continental breakfast every morning, and there's an indoor/outdoor pool. Front desk staff was very nice and helpful. The only things we noticed was some of the rooms are little more worn out than others. Not bad or anything, but noticeable. We also had a balcony, which was pretty nice.

I had a reservation me and my fiance for 5 days and 4 nights. I THOUGHT we were going to be able to relax check out the hot tub, just have a nice time with the old lady. I was sadly mistaken.✅️ I was interrupted!.⁉️❓️ I was here on a business trip/pleasure.✅️ My company swift had paid for my room. My boss shows up to my hotel room. An informs me.❗️ That I had brought a girl to my room, ‼️and that management saw me bring a person to my room. So they called my boss an told her I was kicked out.⁉️❓️...and that I had girls in an out my room...it was my fiance....who was on the guest list too the room....✅️my first day there my co worker cane to visit me an talk work. I brought him too the front desk to check him in, an they told me no guest were aloud to come over...❎️.I am very disappointed . Out of all the hotels I have stayed..I thought this was going to be a pleasant trip...turned into almost loosing my job..‼️the hotel management lies❗️ to my boss an my fiance claiming lies which almost cost me my job and my relationship..❗️ when all they had too do was come talk to me,✅️come knock on my door...look at cameras...? I'm lost at words because I'm not the only swift employee who had a room this is the hotel my company uses 365 days of the year an bring them alot of good business. For them to treat me an my fiance so poorly was just disappointing. I had higher expectations of the company I really enjoyed my 2 days out of the 5. Hopefully management understands an sees how important treating guest equally will go alot further ‼️

Nice clean quality quite room. Great atmosphere good breakfast. Location is fine if you have a car. Value is on point. Amenities were endless. Got a relaxing sleep I needed. Rest room very clean. Good water pressure. And hot water. Microwave mini fridge and a desk in the King size bed was great.

Vary kind staff. I have been working with this team for over 2 years now. I have always had someone be available for my question and concerns. Vary clean and good breakfast. Pool area was cool and clean. I have stayed here a few nights just to check it out for others and great experience. Thank you all

This is an okay hotel, I was sent here for work and I don't mind it. The location is convenient but it's not pretty. There's some crazy characters lurking around the area but that's a public policy failure not the hotels fault. Still good to know. The breakfast was very mediocre, the only hot food is eggs and potatoes. There's a waffle machine too but other than that it's a bit depressing. I like the elevator design though, it's set in the center and you can see it from the lobby. There's a lot of comfortable seating in the lobby as well. Not a lot of food for sale there but there's food within walking distance.