Arizona Hearing Center

My experience was stellar from beginning to end. From the moment I walked in felt like I was in good hands. Everyone I encountered made me feel welcome and the process was super easy and smooth. Linda is fantastic! She takes really good care of you. It was personal and not rushed. She answered all my questions and honoured all my concerns.

My experience with Dr.Vanderbeek, was outstanding, when she walked into my room I immediately felted comfortable, she greeted me with a smile introduced herself. All incounter was very professional she explained everything to me about what was going on with my hearing, and what needed to be done. Thank you all so much.

I've been suffering with progressive hearing loss since slightly after my discharge from the army in 93. I guess when you get when you're in the Infantry and you're a CO driver. But I've had two previous tests at banners East valley Hearing clinic. So when I need to go get a retested I was provided with this location. I have to admit they have a very speedy process. They also come across as very skilled. The person who tested me did an awesome job much better than the service connected hearing audiologist for the VA. After the test I met with the doctor. I explained with the background would have taken place previously told her that I wanted to check loss. She said hearing loss is not only just the actual loss of sound but also the actual ability to decipher what is being said. that was the answer. I want to thank you very much for explaining the loss and my ability to recognize and the ability to tell what is being said I never knew that was such a big player or has more seemed to become more pronounced and affected my hearing more negatively. She's asking for an MRI to be done so she can determine if there's some kind of tumor like gross that are on the end of my nerves in my ear. If those aren't present then she said I'd be a good candidate for what's called a colloquial ear. Have to think about that one a little. But I don't really see any downside to having one implanted. And back to my wife is talking s*** in the other room and I can't normally hear her understand now I'll be able to get her before she even knows it. Soon as I get out of training doc I'll go ahead and get that the MRI done my training is not done until the middle of July I'll talk to you then. Again very professional group all seem very skilled their process was quick her presentation was to the point and made a lot of sense. I don't find too many places that kind of put all that together thank you

I have going to AZ Hearing Center since 2009 when I was having issues with my right ear. At the time I was being seen by Dr Mark Syms. I recently been having issues with wax buildup & Dr Vanderbeek has been helping me with this. She is wonderful along with the whole office staff

Dr VanderBeek is very thorough and knowledgeable. She is very good at explaining the mechanism of various symptoms and also doesn’t disregard my prior Lyme and Bartonella infections that she says can cause some of my hearing issues. I highly recommend her to anyone experiencing hearing loss or other issues.

This review has nothing to do with the professionalism, the doctor nor the staff, but it does with the policy. This is a PAPERLESS facility that works, makes appointments and answers questions only via the portal or making an actual appointment. If you are the patient or family or friend of someone who is single and unable to navigate a computer or who is unable to read and write, along with their hearing disability, you will be wasting this offices time and your own...unless there is a family member or friend who is willing to be a designated person and committed for one full year to be with the patient at every appointment and the one to be assigned to inform others of answers to questions. No appt will be made unless you go on the portal. No questions will be answered unless you make an appointment. And in the mandatory seminar (which is good and informative), you will learn that if you cannot abide by the mandatory policies, "this is not the right place for you." I am glad they are honest about this, but by this time you have had 1 appt with doctor and 2 appointments with audiologist to find out you qualify for cochlear implant. The good thing is this is the only office you will need to deal with. However, for my friend who is single, elderly, living alone, illiterate due to a learning disability and has gone deaf because of a bad experience with the flu, precious time for both patient, friend and doctors office has been wasted (in the sense of proceeding with the process or surgery). If you meet all the other requirements, you are probably going to do well. But If you fit in the category of my friend, I would suggest you find another medical team to be referred to

No one asked me what I needed to use hearing aids for (I rarely leave home) and they set me up with top of the line (which I didn't need) and charged $8,000. I paid half ($4,000). Because I'm on Social Security, I couldn't justify paying the $8,000 so I called them the next morning to cancel. They were agreeable to cancel but charged me $1500 to cancel. Also they later charged Medicare for "services". Found out through a different company that the hearing aids they were trying to sell me would not work because I needed in-ear. I'm now out $1500 and still don't have hearing aids.