Olive Grove Assisted Living and Memory Care

DO NOT PLACE YOUR LOVED ONE AT OLIVE GROVE ASSISTED LIVING. I worked at this facility for just over a week and a half before i could not take it anymore. It is genuinely sickening how inhumanly the residents are treated. This place needs to be investigated and definitely SHUT DOWN. The building is filthy. There’s a constant smell of urine and bodily fluids. Residents are neglected many unwashed and wearing dirty or ripped clothes for days, resident rooms are filled with cockroaches crawling through all the piles of trash and clutter. not to mention the bed bug infestation. (another huge reason of me leaving, minimum wage is not worth bringing home these pests.) Walls are damaged. Sinks are unusable. In the kitchen Ceiling panels are broken, with debris risking contamination of food. Leftovers are served repeatedly for days. The caregivers are not certified, don’t speak/understand English fluently and cannot communicate or provide proper care. Even if they hired more staff, the core issues are deeper. Care is nonexistent. The close to nothing management there is hides in their office’s, avoiding concerns, refusing to help, shows no compassion or any authority as long as their paycheck hits. It’s a toxic, exploitative environment from top to bottom. If this doesn’t convince you enough, do a tour yourself, maybe speak to a resident as well. Ask them about their unstable routines and schedules given the facility changing their company /name/ owners THREE times in ONE year and currently trying to sell again. Furthermore, this recent company "Care Partners Living," when they took over, they evicted vulnerable residents who couldn’t pay and dropped them off homeless shelters. Many were disabled or mentally impaired and completely unable to care for themselves, let alone survive without help. Another example: a resident named Luis, is on medication that makes him drowsy, and he often misses early mealtimes. As they only have breakfast and lunch one hour apart and is served early. Instead of offering any understanding or accommodation, just simply locks the dining room and refuses him food. No trays delivered. No compassion. Just starvation. This just continues to prove the heartless money hungry people who run the place. This place is not an assisted living it’s neglect and abuse. If i saw all this within a week and a half i can’t imagine what else is happening/ has happened that no one knows about. Please, do not allow anyone you care about to be placed here. i would never recommend it, and wouldn’t even leave my worst enemy in this facility to be dehumanized.

I have lived at Olive Grove for a year and a half and I've watched changes for the good that I made this place better the staff is welcoming and caring and loving. I don't think there's a better assisted living place out there. I'd give it 10 Stars if I could.

Where to even start. This place deserves a negative 5 stars. If you love your family members DO NOT place them here, Bed bugs all over the place. The showers in MC don’t work either boiling hot water or freezing cold. Work orders won’t get you anywhere so no one’s getting any showers. Caregivers are left to work the floor alone people quit faster than they can hire. Night time 1 caregivers left all the time to work Memory Care and Assisted Living (which is horrible for staff and residents) and illegal to do. Teresa the "RCC" can’t even make a schedule has zero clue on what she’s doing. Thinks screaming at staff will get her what she wants. Deborah tells people I wouldn’t ask you to do anything I wouldn’t do, yet when caregivers are short handed none of the " management" team is anywhere to be seen. And if you are looking for a job don’t do it RUN the other way. Worst place I’ve seen in 2 decades as a caregiver,

Ever since I've came to Olive Grove to live 2 years ago. My life has changed. I've been a lot of good staff here and I think this new stuff that they brought in is doing a real good job. The new lady her name is crystal the lady that's our executive director's name is esperanza. The maintenance people do good but they're still behind on a cleaning staff but they're trying their best to help us so if anybody would like to. Come here to live man you're the greatest we got music. We got bingo we got all kinds of fun games to play with our people here and fun people. And I hope God-bless you all and thank you very much.

My brother lived in three different Assisted Living facilities during the past four years--Olive Grove was the last, and by far the best. He needed a high level of assistance, and the care and compassion shown by the staff at Olive Grove were a great comfort to me and the rest of his family. He was treated with far more respect and empathy at Olive Grove than he was at the other places. Jeanette and Betty were particularly helpful in making sure his needs were met and his values respected. The individual caregivers treated him like he was family. I will be forever grateful to them. While the physical facilities aren't the fanciest, the level of care was head and shoulders better than the others. I highly recommend Olive Grove as a loving home for people in need of assistance.

My sister was here for several years, maybe ? I have mixed feelings.. they don't answer the phones they don't return calls you can't talk to anybody when you go over there it's next to impossible to get anything done they are very unprofessional the cleaning lady was verbally abusive to my sister. My sister had a bariatrics wheelchair ,then she qualified for an electric chair. She needed her wheelchair to transfer easier in her room because She kept falling and to take her out with family. I planned a surprise birthday family gathering for her on a weekend I went to go pick her up and they had given her wheelchair to another client that they said needed it she could not go to her own birthday party. So I had them order her a new wheelchair a bariatric wheelchair. When I went to ask for her brand new wheelchair they had given her new wheelchair to another client also and have not replaced it they said they were going to look for one in a closet a used old one to give her she had a brand new one and it was given to another client she has to wait 3 years to get a new wheelchair and nobody has called me back for this. I think The Weeknd stop and the night staff do whatever they want

I have a loved one in the memory care facility at Olive Grove and I'm very happy with this facility. The care givers are excellent. They treat the residents with respect and dignity. They are warmhearted and humorous as well as compassionate and understanding towards these people with Alzheimer's/dementia. I find the staff to be attentive and aware, handling things that arise. The food is good quality. Although I'd prefer healthier snacks. They are renovating each apartment. The completed apts are very pretty and bright. I was told by friends who have all dealt with placing a loved one into care, to not look so much at the facility itself, but to look to the people who work there. Any place can look modern and fancy. However, modern and fancy isn't what and who is taking care of your loved one. Olive Grove is evolving and improving aesthetically. And the care given to the residents is top notch in my book! It's worth a look see on your search for the best place for your family member.