Camelback Women's Health - Biltmore

I can’t say enough good things about this office and their PV location. The front desk staff is always friendly and efficient and have worked around my schedule many times to fit me in. I see Dr. Schwartz who is incredibly knowledgeable, kind, and attentive. She always takes her time to answer all my questions and explains everything clearly. She is truly the best! If Dr. Schwartz has a packed schedule, I see Holly who is also kind, attentive and nothing short of amazing. Throughout my pregnancy, I have felt supported and well-informed by all the staff. Whether it was routine appointments, ultrasounds, or even the occasional concern in between visits, the team is always responsive and helpful. I highly recommend this office to anyone looking for exceptional OB care. They have made a very special time in my life so enjoyable.

Everyone here was so welcoming and kind. My nurse practitioner Allie was amazing. She listened to my concerns and made me feel comfortable. She is super sweet and kind. The office was very clean and professional. So glad I choose this location!! Thank you to everyone at this office.

Absolutely love this office Dr. Tsang is amazing, her communication, and compassion is everything. Also medical assistant Kristen deserves a raise, she has always been kind, helped me through all my paperwork, always responds to messages on the portal, always polite, so officiant, did all my paperwork for my job, my surgeries, she is genuinely amazing and i appreciate her so much .

I am beyond disappointed in the very unprofessional manner all the nurses work here. All the doctors conduct was no better rushed, uninterested, and lacking any empathy. I left feeling unheard, disrespected, and genuinely concerned about the quality of care being provided at this office. Healthcare should be compassionate, inclusive, and professional. Sadly, this office failed on all counts. I would not recommend to anyone who values dignity and respectful treatment.

I’m not one to ever leave reviews, let alone a bad one, but I am beyond irritated. I had a referral to them and my first appointment was canceled with only a couple days notice. My second appointment (scheduled weeks later as the next earliest available) was canceled an hour and a half before on the day of my appointment. I once again got scheduled out several weeks just to be seen for the first time. I have been in pain since needing the referral, and so far have not been able to receive the care I need. In total, I have been waiting to be seen for over 7 weeks for a first appointment. I understand things come up in the medical field, but I do not feel that my pain and concerns are being taken seriously. I will be seeking care elsewhere.

I am deeply disappointed in my experience with Dr. Amber Tsang. What began as a routine request for a simple letter to verify my pregnancy turned into an alarming situation that ultimately jeopardized my privacy and personal safety. Not only did Dr. Tsang fail to follow through on a written request I had made weeks prior, a request she acknowledged in conversation with a third party, she then claimed to not recall writing the letter when confronted. Even more disturbing, she engaged in a phone call with my landlord without my consent and discussed the letter’s legitimacy, implicitly confirming I was her patient. This is a direct breach of my privacy. Whether or not she disclosed specific health information, HIPAA regulations clearly prohibit even acknowledging a patient relationship without authorization. As a healthcare professional, she should know better. Her negligence and lack of accountability contributed to an ongoing legal conflict with my landlord, placing me and my unborn child in an incredibly stressful and unsafe situation. This is not the standard of care anyone should receive from an OB/GYN. If you are looking for a provider who takes your privacy and well-being seriously, I would strongly recommend seeking care elsewhere.

I feel like I need to preface this by letting you know I can be a bit of a health care snob..... CWH is a wonderful place, filled with caring and compassionate staff. I love my NP, Holly. She laughs and jokes and lets me ask ALL the questions. She is professional and personable. She is not quick to jump to any conclusions and is very thorough in her approach. I actually showed up early for my apt and I was out in 25 mins- 12 of those minutes spent with staff! I highly recommend CWH! On a side note- I absolutely LOVE they care for ALL people. In another review a person was extremely nasty regarding "the clientele". Everyone deserves high quality care. Thank you CWH!