Red Wok Buffet

You don’t usually expect great service at a buffet, but that’s exactly what I got here. The staff was super friendly and kept checking on me to refill my water, and the food had a good variety like sushi, ribs, Mongolian grill, and plenty of desserts. I also liked that they had both booths and tables booths felt more private, but tables were easier to get in and out of.

Went here with a few friends. Was surprised by the price, even though it was dinner. However, I was even more surprised by the food. Some of the best Chinese food I’ve ever eaten in my life, and it was completely unlimited. The desserts are lacking a little bit, but the variety of normal food was great. I highly recommend this place to anybody who loves large amounts of Chinese food. Miles better than that Golden Coin Chinese Buffet down the road. There was sushi, chow mein, fried rice, orange chicken, Mongolian pork, beef and broccoli, the staples of Chinese food, but they also had more American foods like pizza, mashed potatoes, fries, chicken nuggets, so if little kids don’t like Chinese, they can still eat, not to mention the fruit. My only complaint is the price which was just over $20 per person, but that’s just a personal pet peeve that buffets do when they up the price during dinner. However, unlike other buffets which seem to have a high variety of crappy food, Red Wok Buffet had a high variety of high quality foods. Maybe I just have bad taste but this food was unlike any other Buffets I’ve been to. The place was very clean, which was nice for the nasty area surrounding the business. There was also plenty of space, with many tables open. I found it a little weird how you can’t fill up your own drinks at a soda fountain per se and have to get the waiter to, but I guess it’s convenient. Also, thank you for installing protective sneeze guards. It is genuinely insane that we are in the year 2025 and places do not protect food from disgusting people who spray their germs all over communal food. We had a very nice waitress, made sure to tip. One of the people at our table chose not to eat, which we noticed she was concerned about, so if this waitress (which I highly doubt) is reading this review, I promise we made sure he didn’t eat anything. I would be concerned too if 5 young men walked into my restaurant and one of them looked like he was trying to dodge paying for food. In conclusion, this place has a wide variety of well-prepared foods, a clean environment, and is perfect for large groups of people. I will be coming back soon. Never going to Panda Express ever again.

Most of the food was either a bit too greasy or dry. Bbq short ribs were ok. Baked catfish was a bit too greasy but seasoned well. Sweet and sour chicken was ok. Bok cho was ok. Plain steamed white rice was a better choice than the fried rice. My wife enjoyed the bbq chicken. Fried rice was aesthetically unappealing and a tad too dry. Lo Mein was too greasy. Rice noodles were too greasy for my taste. The chili oil kept separating with a cloudy residue that didn't look right. The pizza my grandson had, according to him, wasn't that good. He just got steamed rice after. The rest of the food I didn't try but looked about the same, too greasy. The salad bar is just a salad bar with some decent options. Sushi was available, but I'm not a sushi lover. There was a grill, but I dont think it's open for lunch. Overall, cleanliness is average. Change the table tops. Exposed wood can hold bacteria. Men's restroom was ok. More lighting could be better in the restroom. This was my first time here and probably will be my last time. Another Chinese buffet restaurant, not remotely close to the valley with similar buffet options, was much better in the quality of their food. This place is usually busy in the evenings and weekends. Based on that I stopped in and left unsatisfied. Yet I'm positive they'll stay open. Good luck..

The server was fine and staff was nice but unfortunately found hair in my food. Unfortunately since this a buffet there's a chance it could be someone else's hair ,but still gross regardless. And there was a roach running around

First of all, it’s a buffet, so let’s level set the expectations. And it’s under $20 a head so we aren’t talking high end Vegas style options or service. Having said that, it’s a completely lovely place that is clearly trying to keep costs low while giving decent quality for a fair price. I tried several items across the board, but my favorite was the bbq ribs. A little on the tough side, but super tasty and plentiful. Lots of variety of the ‘Chinese’ food classics. The chicken in the 2 types I tried were considerably good quality- good pieces without a lot of fatty/tendon parts. And while I didn’t actually eat any shrimp/prawns, they were large and impressive- all those around me seemed super pleased with them. If I was a shrimp guy, I could easily get my moneys worth on these alone! Dessert was limited in option, but the massive amount of fresh fruit and really fresh looking salad bar options made that an acceptable trade off for anyone not super focused on after meal treats. Also, restrooms were exceptionally clean and nice. We will go again when we are super hungry and looking for a great value. Staff was friendly enough, if not a bit less attentive than a regular service restaurant. But as a buffet, it’s best they just stay out of the way of the hungry throngs anyway.

I recently visited the Red Wok in Phoenix off Thomas Road, and I must share a deeply concerning experience. While eating, I discovered a rubber band inside the crab meat on my plate. To clarify, this was not part of the shell or claw but an actual rubber band embedded in the crab, which is completely unacceptable and unsafe. When I brought this to the staff’s attention, they dismissed it by claiming the rubber band must have come from the bundle of noodles. This excuse only heightened my frustration, as it still points to severe negligence in food preparation and quality control. When I requested a refund due to this alarming issue, they outright denied it, refusing to take responsibility for such a serious matter. This is a clear health and safety hazard. What if a child or baby had eaten this and choked? The thought of the potential danger is horrifying. Such an unsanitary and careless practice is unacceptable, and the lack of accountability from the staff only compounds the issue. I strongly advise others to think twice before dining here. The lack of basic hygiene standards and customer service demonstrates a disregard for both safety and satisfaction. I hope this review serves as a warning and prompts the management to reflect on and improve their practices to ensure no one else has to endure a similar experience.

As soon as we sat at our table my wifes arms stuck to the table. The window fixtures and blinds were dirty with mold around the edges. We even switched tables and then my arms stuck to the table . Food was not as good as it looked, sesame chicken had a off flavor. Our utensils were poor and worn out. The best thing we had there was the steak believe it or not, fresh steak grilled every 10 min . As far as the Chinese food , very poor quality all around . We paid a little over $40 for the both of us , not a bad price . Do not recommend this place to anyone as we will not be returning customers. Service was great by our waitress, she did stay on top of our drinks and dishes.