AMC DINE-IN Desert Ridge 18

Saw Fantastic 4. Area is nice. Theater seats were a liitle rough, but seen worse. Sound was great. The picture was good as well. AMC is a little excessive with trailers and ads now. Had refreshments delivered to our seats, which it was good there were lots of trailers or the movie would have been half over. Our home theater just has the mobile orders out and you grab them and go in. Since the kids drinks you have to fill yourself that works better and you don't have to wonder if they are going to show up. Id think delivering to your seat would take a lot of extra staff as well. Over positive movie experience.

My partner and I came to see a movie about a week ago, not even. Will be happy to post our transactions if anything actually comes of this, which in the theater it did not. My partner and I bought movie tickets for a showing that was over an hour past when we arrived. It was a last minute, he was feeling good and we felt like doing SOMETHING. We purchased tickets, went to the bar and nursed a beer for about an hour. We arrived anywhere from 45-60 minutes before the show started. The bartender, a shaved head person who lied to me and their own staff, saying to us that we "spaced out" for any amount of time and to their boss said my partner "nodded off," refused to serve my partner after the one beer. To clarify, my partner has Multiple Sclerosis, making it difficult at many moments for him to walk, speak, breathe, etc. The bartender denied him, quoting, "I think you’ve had enough." After I tried to pull the bartender aside and talked to them, they told me one thing and their management another. And even after talking to said manager (who said they could review the footage), ANOTHER person came out, claiming no knowledge of anything. This place is discriminatory, hateful and never going to take accountability for their shortcomings. I, along with my MS ridden partner, will never attend an AMC studio again. I have consulted with a lawyer to actually see what can be done, and would love for AMC desert ridge to own up to their shortcomings. I asked for footage to be reviewed and even though an employee, a manager, woman with dark brown hair and slender frame, assured me that the video would be looked over immediately, sent a completely different man over, maybe mixed respectful person. The way your staff handled this is disgusting. The fact that you all allowed someone with MS to be discriminated upon because he slurs.. I can’t believe that.

Went in to see weapons (no spoilers) and was surprised by how clean the auditorium was. I was not happy with the IMAX presentation though. For paying a premium I was expecting more comfortable seats and a nicer theater environment. AC was louder than most auditoriums and the seats were starting to show visible wear and tear. What saved it was the food. The wings maple wings with the garlic sauce were absolutely amazing. I would to back just for the wings. Just don't expect a timely arrival if you order ahead. I placed my order two hours in advance and still got my food twenty minutes late. Overall, for an AMC it was clean and the staff was friendly.

I always enjoy coming to this theater. The reclining seats are a great feature, but keep in mind that not all auditoriums have them—be sure to check online when buying tickets. The concession area is usually pretty busy, but since we typically skip snacks, it’s not an issue for us. Parking is always easy, which is a big plus.

We went to the grateful dead movie which was great, however, the IMAX theatre was warm. It was the first time I have ever been in a warm movie theatre. The dude sitting next to me left after 1 hour. I asked the bartender about speaking with to the manager about it . A young man who was hanging out with him said they were having issues with their a/c but he would make an adjustment to cool it down but it would take 20 minutes. This solution sounded great to me given there was maybe another 1.5 hours of viewing. The theatre did cool down which made me wonder why they let it get warm to begin with. Call and ask them about their a/c issues and the current temperature settings before going to the show to make sure it will be cool enough. Also, the Imax could also use a refresh as it is a bit dingy . Movie gets a 5 and theatre gets a 2.5 which I rounded to 3.

Pretty good location overall! Has your usual movie theater qualms like bathroom mess and not the most pristine seats, but the staff is helpful and seems to do what they can. Food quality is pretty subpar. My major complaint is the volume level in the Dolby theaters. My wife and I went to a Superman screening, and I can't even begin to express how uncomfortably loud the theater was. I'm 28 with no hearing issues and was immediately nauseated - we literally rolled napkins up to stuff in our ears. Otherwise, we would've had to walk out. The sound mix isn't great either - the trebles are very sharp and piercing, counteracting any immersion. The volume level seems unsafe for everyone's hearing. Hopefully that can be reduced, but in the meantime I suppose I'll remember to bring earplugs to movies from now on.

Cheeseburger was greasy left marks on our clothes. We didn't even finish it. Dine in part was not great at all. I was expecting to order from our seat like most other places do. I will stick to Majestic Theaters