Second Home Pet Resort

I’ve boarded my pup here twice now, and each time has been an amazing experience! The staff is incredibly kind and attentive, I could tell my dog was in great hands from the moment I dropped him off. One of the things I appreciate most is the 24/7 webcam access. Being able to check in on him whenever I wanted gave me so much peace of mind, especially while being away. It’s clear they truly care about the animals they look after. I highly recommend this place to anyone looking for safe, trustworthy, and loving care for their dog!

Second Home Pet Resort is truly heaven on earth for pets! I HIGHLY recommend to anyone in need of care for there pets. I had to fly to Chicago for a wedding and couldn't bring my service dog because I wasn't sure how she would handle going on a plane ride. I have never left my dog alone for even one day or overnight. She hasn't even been home alone for more than an hour or two. Obviously leaving her anywhere with anyone for the very first time was a struggle and extremely nerve wrecking for me and my dog. Not with Second home pet resort… it was truly such a blessing knowing she was in safe hands! The staff were all so welcoming, kind and understanding. I specifically want to thank and talk about MEGAN and JA! These two women are absolutely the sweetest and most loving animal people I've ever met!! Megan spent so much time answering all of my questions I had before making my pets reservation. After speaking with her, I felt so at peace and knew my dog was going to have a wonderful time. She helped me get my puppy signed up for pool play time and informed me of the 24/7 live video cam access which I added, so I could see my puppy at all times in her room. MEGAN also gave me an in person tour of the entire resort which was gorgeous! I was able to look at all the room options and then I decided to go with the indoor/outdoor patio elite suite. Words cannot express how thankful I am for MEGAN going above and beyond helping me! She is such a sweetheart and she is the main reason I decided to book my reservation for my puppy at this resort. Also, I would like to thank JA. She was in charge of taking care of my puppy during her pool time. I have to say, she is absolutely wonderful! JA went out of her way and sent me the most precious photos of my puppy having the time of her life! She even threw balls into the water for my dog because I told her that is her favorite. She looked so happy in every photo and I could tell she was having a blast! Thank you JA for taking such amazing care of my puppy! Overall, I highly recommend Second Home Pet Resort! I consider myself to be quite the overprotective pet parent but with second home, I truly felt at ease throughout the entire process. From the moment I dropped my puppy off up until the day I went to pick her up I received incredible support and understanding from the staff. They made the whole process so relaxing and I had no worries leaving my baby girl. Thank you to everyone who took such excellent care of my puppy and being there to support me throughout the process as well. I will definitely be recommending Second Home Pet Resort to all my friends and family because this is without a doubt, the place to take your pet!

So clean and well run! I don't know what happens, but my dog goes in happy and excited and comes out happy and exhausted. Must be lots of fun! They take great care to supervise the dogs and the desk crew is awesome. The best!

I took my dog for a test run last weekend and had a really good experience! I love that Second home has different options for different dogs and temperaments. I’ve always kind of had a hard time feeling at ease leaving my dog at Pet Resort’s, but Kristin, Amanda and Erica all made me feel like they had it under control. I’m looking forward to being able to go to a wedding in a couple weeks and it’s all because they made that possible! Thank you!!!

Absolutely loved the staff there . They treated my dogs like they were one of their own. Clean place. And lots to do for your pets. And I loved their prices. I rate it 100 percent and more.i will never take my loves ones anywhere else

I had to leave my cat Dana for about 12 days (on platinum package) for Christmas traveling, and they were wonderful to her. My cat was so depressed the first few days we left since this is her first time boarding. The staff did a wonderful job at helping her feel more comfortable and by the end of it she was a huge cuddle bug with them. They sent nightly report cards with photos and videos and she seemed so chipper with them by the end of her stay. They also made sure she was taking her medicine on schedule and eating. They're such a nice bunch of people and I'm happy they took good care of my baby!!! Here is one of the photos from her report card.

I contacted Second Home Pet Resort to enroll my dog so he could make friends, play with other dogs his size, and possibly board overnight. He is a purebred American Bully, but was told they do not accept any bully breed dogs due to "breed restrictions." This was disappointing to hear, especially since Arizona does not have any breed-specific legislation (BSL). Businesses in our state are not legally required to discriminate by breed, and best practices in animal care focus on evaluating dogs individually by their temperament and behavior, not by how they look or what they’re labeled. What makes this policy even more concerning is the contradictory information presented. On Second Home’s own social media pages, there are clearly photos of bully breed–type dogs enjoying daycare. When I asked about this inconsistency, I was told those dogs were admitted under documentation calling them "boxer mixes." This suggests the facility enforces its rules selectively or allows workarounds for some but not others. To add to the confusion, the owner of Second Home is also affiliated with HARTT Rescue. This organization promotes the adoption of bully breeds and advocates for their fair treatment. Supporting bully breeds in a rescue setting while excluding them from daycare services is contradictory and sends a mixed message. Additionally, all pet behaviorists know that socialization and exercise solve many behavior issues. But Second Home won't even give these pups a chance with a proper assessment. Second Home Pet Resort should hold themselves to higher standards of transparency, fairness, and consistency. More importantly, facilities should focus on the behavior and temperament of individual dogs, not blanket stereotypes about breeds.