Pet Paradise Phoenix

First time boarding my rescue Wilma, and I was a bit nervous for her. Hoping she wouldn't think I was dropping her off at a shelter. She was only there for two days, but she seemed to have fun! The cameras show the play area, and gives peace of mind even if you miss your dog's time. Just seeing the others having fun is reassuring enough. As much as I don't like leaving Wilma, I know during our time apart she'll have fun

We are so grateful for Pet Paradise working with our dog to get him comfortable in a play group. We were excited to watch him on the cameras during our trip and so comforted knowing he was having fun! Thank you for the pictures Pet Paradise. You made our vacation so much better when we saw how happy Barkley was in them!

We recently boarded our Black lab (Rydlley) and our Aussie (Reno) for the weekend and it was a great experience. The ladies at the desk were so friendly, helpful and understanding! This was my first time boarding my lab and it was perfect! Will absolutely be boarding there again!!

We had an amazing experience at Pet Paradise! Our chocolate lab absolutely loved it - he was so happy and well cared for during his stay. The staff was incredibly friendly, professional, and clearly passionate about the animals. The facility was spotless, and we felt completely at ease knowing he was in such a clean and safe environment. It’s clear they go above and beyond to make pets (and their humans) feel welcome. We’ll definitely be back- highly recommend!!

The staff is really nice which is great to see. This was the first time using their service and I appreciated that they had an opening and accepted a new dog without a meet and greet. Huck is not use to being kenneled, which I believe is how he spent much of this time. When asked how much time he gets to be out and play, I was told about 2-1/2 hours. It is really hot in Phoenix, so I appreciate that they have both indoor and outdoor play spaces. On the third day of dropping off Huck, he followed the staff member and didn’t pull towards me like he did the first two days. I’d say he was ok being there! How could he not…..he got an ice cream treat each afternoon. Reservations and vet records are all done online. Very easy process!

⭐️⭐️⭐️⭐️⭐️ Pet Paradise is the best! Savannah and Bailey treat Beau like family — he’s always excited to go and comes home happy and tired. I know he’s in great hands every time. Can’t recommend them enough!

This is the worst experience that we’ve had with our dogs. It is the second time that we board our dogs here, the first time they returned our dogs with the paws covered in urine, my goldendoodle had a paw infection and my small dog even had parts of his body covered in urine. Before giving them another chance we called them before and they apologize and told us that that was not going to happen again. We even booked two baths so they were clean and cute for us to pick them up. Attached are the pictures of what we received. After $830 both dogs got a path infection and didn’t get a bath and they charged us for that. We asked to ask with a supervisor and she said "I am the supervisor, whats up?. And refunded the bats (that they didn’t get). Beside that, if you have a friendly kind of shy dog I will avoid this place. I had to call because there was a german shepherd bullying my dog and no one pays any attention to the dogs, the two girls were talking on the same spot not interacting with the dogs, they just needed a coffee table and some cookies. We did it just because of how close it is to us but there are so many other good places around that this one is definitely not worth it. There is Boulder Falls Pet Resort that is amazing and plenty of facebook groups around north Phoenix that offer the service. If you know someone with dogs that could possibly stay here, please let them know to not do it! I will make sure to post on my north phoenix facebook groups so everyone is aware.