Elisa's quinceaneras

I went in with my sister this past weekend and ordered her dress here. Absolutely impeccable service. The dresses were stunning and the prices were amazing. They treated us the best out of all the other stores here in arizona . We got there after closing time and they stayed overtime just to help us find her dress. Out of every store in Arizona i would recommend this one !

Very nice, friendly and attentive employees. Went in without an appointment and they still gave us great service. I can't wait to go back for my daughter's dress

Great customer service, they made sure we left the store with a great experience! Definitely recommend!

I don't usually believe in leaving negative reviews, but this experience warrants an exception. We bought a dress for my sister's quinceañera and paid for it in full the day we went to the shop. We were told it would likely arrive in November, but at latest the beginning of December. When we called to inquire about the dress in December, we were told it didn't arrive. We spent the next several weeks calling and stopping in the shop to ask about the dress. During the course of this my family was disrespected and kicked out of the shop. At one point, the owner threatened to withold the dress until the date of the quinceañera. Disregarding the lack of customer service and communication, the inability of the owner to run the business and track merchandise is truly worrying. It is stressful enough to plan a quinceañera without worrying about receiving one of the most important pieces of the affair. This shop has a history of negative experiences if you take the time to look through the reviews. Save yourself the stress and worry and look for another vendor.

Excelente servicio muy amables y pacientes todo nos salió perfecto gracias por ayudarnos a encontrar el vestido perfecto para nuestra hija

I had my first visit today at Elisa’s to only try on dresses for my daughter and we had stress free visit. I was referred here by a friend. The ladies were great, I believe it was the owners daughter that helped us today, she was very kind. She helped my daughter try on as many dresses as she wanted and explained the entire deposit and payment process to me. I’ve look at a few other quince dress stores in Phx and honestly this place has been the best so far. We will be returning soon to order her XV dress! Thank you.

Hola buenas tardes estoy muy contenta con el servicio k me dieron y muy bonito el vestido k compre aki gracias