Buffalo Exchange

Wanted to leave a good review for two buyers who were working on Monday afternoon and had to deal with a pretty rude man. They were calm and handled the situation very well. Overall, this location is decent! I'm not thrilled by all the fast-fashion brands that are on the racks but they do a good job of turning the inventory over weekly. This is where I usually find my most-complimented earrings and dresses.

I had a lot of good clothes to donate, but I felt that some of them were too uniquely designed for the average person. Then ChatGPT recommended this place, and I’m so glad it did! The staff here are very friendly, and I had a great experience. I’m happy that my special pieces can now find new life with someone else in the city. Although they only accepted a few items, those were the most meaningful and unique pieces I’ve kept for years. I highly recommend shopping here—you might find something truly one-of-a-kind.

Buffalo Exchange gets five stars from me, even though I walked out empty handed. Not because I did not like anything, but because shopping for jeans, pants, and shorts is basically an emotional journey I am never fully prepared for. If they ever have my size in something I like, I am definitely snagging it, no question. Prices are awesome, You are not paying ridiculous markups. It is secondhand, yeah, but done right. The selection is wild and constantly changing, so it feels like a low-stakes treasure hunt every time you go in. Normally I would be irritated by how many people were packed into a store this size. It is small and gets busy, but for some reason the vibe here is pretty chill. No one’s being obnoxious, everyone’s doing their thing, and it just works. Maybe it is the music, maybe it is the racks of random cool stuff, but it never crosses into annoying. Even if I did not leave with a bag, I still left impressed. Will definitely be back to try my luck again. Great store, cool energy, and worth checking out if you are even slightly into the thrill of finding that one weird perfect item.

I’ve been shopping at this location for years and occasionally find some real grails, which keeps me coming back. However, my overall experience has been mixed—especially when it comes to selling. They’re very selective about what they accept, which is understandable to a degree, but it’s disappointing to see them turn away unique vintage pieces just because of minor flaws. For me, those imperfections are part of what gives vintage its charm and character. It’s disheartening to see racks filled with fast fashion while truly special items are passed over. I’d much rather see (and buy!) flawed vintage than mass-produced, low-quality items. I get that inventory can be overwhelming, but the curation sometimes feels at odds with what makes secondhand shopping exciting in the first place. At this point, I’m a bit discouraged from trying to sell here again, but I still hope for the best and appreciate the gems I do find when shopping.

The prices here are astronomical. If I’m going to be paying $25-$40 for a USED article of clothing it better be some insane vintage piece. Which nothing here is. The layout is also awful. If it’s busy, it’s so hard to move around and look through the racks. There’s no space. Save your time and money and just go to Goodwill.

Really disappointed in the downward trend of this place. It used to be my favorite shop but after today i’m never going back. The staff care more about talking to each other, and are cold to the clients. I overheard a 15 minute conversation about politics and their latest clubbing adventure, but I barely got 2 sentences out of them when checking out. Not to mention when I grabbed the wrong card and, laughing said "Omg i’m dumb", the cashier replied "yeah". Absolutely disgusting customer service. The selection is ugly, falling apart, or full of holes. The price has increased as well. Tell me why a tank top with 3 rips in the seams cost $26. When i mentioned my disappointment that half my selection was falling apart the employee said "yeah it happens". If you try to sell with them they will rip you off, so don’t even bother.

The only reason I’m giving it 2 stars is because I think their system is efficient, as long as you look at the website before going in. That said, their buyers actually have no idea what they are talking about, and I wish I would’ve looked at the reviews from other people who went in with vintage items before driving half an hour over. the amount of times they said items were retro and not vintage showed me immediately they have zero idea. Good for me though cuz I went home and started listing them. 6 items have already sold in the past 24 hours for more than double what they priced my 5 items at. The "looking for styles that aren’t already represented" is also just bs, because what secondhand store runs itself on having just a few items per style, especially HIGHLY trendy styles that have stuck around through all the microtrends they try and cater to that go out of style within a month. People go to stores like this for one of a kind vintage items, but I saw SO much fashion nova and SHEIN missing the tag marked as vintage, that it was insane. Had them comparing fit using their own bodies for clothing that was nowhere near their size, which is actually crazy. buyers aren’t meant to go off of personal preference or their personal sizes. This was nothing like my experience at the other locations, where I typically walk out having sold 50+ items, but lesson learned.