Castle Megastore - Phoenix/Tempe

Come check out this adult toy shop! 1. There is a much wider variety to shop from compared to most adult toy shops that keep up with most new toys that come out these days, such as Lovense & We-Vibe brand toys. 2. The employees here are so patient and understanding. They take their time to help you find what it is you're searching for and help you narrow down your options to the top best 3 of whatever you're looking for (let's be honest, it can be overwhelming). They have actually knowledge of items in their store such as a lube that's good for your PH balance and whatnot instead of trying to make you buy the most expensive thing that could be prone to causing yeast infections. 3. This is one of the only Castle Megastores to be designed as a beautiful castle and not a regular block building. And I for one hate that all buildings are the same these days. 4. It is such a fun and welcoming store. They even have a table with toys you can turn on so you can feel the vibrations and textures (with your hands - don't be weird people). They match your vibe so if you're nervous they're not gonna put your interests on blast.

went in today and mars and co (i am bad at names i am SO sorry but someone had cute glasses and someone else had cute green(?) hair!!) were all incredibly helpful, sweet, and overall lovely to interact with. i am thrilled with my purchase and will definitely be back again and again. raises for all of them!!!

Highly inaccessible, claims to not allow masking for 'securty reasons', however did not have this posted anywhere on the building or website. Plus they require an ID to even buy from there so they would already have my information regardless of a medical mask. I had had surgery recently and was going to buy dialators for help with my recovery.

Staff is very knowledgeable of product. But when speaking about a product and it's use it can be a bit more personal. Others can hear. So its not confidential and if its your first time in the store it can be stressful and make you feel embarrassed.

The lady that helped me was very informational and I felt comfortable talking to her about sensitive subjects. She did an awesome job!

Thank you Maranda for all your help. Very welcoming the second I came into the store, was never pushy on purchases but provided a load of information that made me wanna spend my money. Great quality of service, comforting and fun personality. Highly recommend this store, and ask for Maranda if you are unsure of what you’re looking for. She knows it all!

The people there have the best customer service you can ever have and we had a good time talking and laughing and they helped me out a whole lot. I really do appreciate them thank you guys.