Build-A-Bear Workshop - Phoenix Walmart Supercenter

Andrea & Lucy were outstanding! This was our first time at Build A Bear and as soon as we walked in we were greeted with a warm welcome asking if we were celebrating a special occasion and we sure were! We have a kindergarten graduate and his little brother we couldn’t leave out. The staff answered all our questions and help guide us seamlessly through the entire process. We left with smiles and tangible memories to last a lifetime. We appreciate the extra attention to detail from the ladies working here. Keep up the excellent customer service and please recognize how wonderful these gals are creating a culture of warm and fuzzies!

My son had such a wonderful time making his birthday bear...during your bday month you get a birthday bear for the price of how old you are turning(other stuff is extra). But the girls here are so kind and patient. it was my babies 1st experience, and he loved it He was so happy 🙂

We got the Toothless Dragon for Sebastian's 5th birthday.

This location is awesome and located just inside the West entrance of the Walmart super center, they had adoreable options and affordable prices fun for all ages!!

Went here for my daughter's birthday bear. The women working here were great. They helped my daughter pick out all the stuff she wanted for her bear. They also welcomed everyone who walked in. I will definitely be going here again.

Brought my 5 and 10 year old, it was my 10 year old's birthday and Julianna the clerk there was completely unhelpful, as soon as we got there I told her it was my oldest daughters birthday, she did not mention how the birthday little plan worked until I asked her before I paid, she said the bear my daughter got was not part of the birthday plan, she should have mentioned that as soon as I told her it was my daughter's birthday, she told me then after to make the birth certificates and when I was all done paying she said the printer didn't work that in order for me to get it i had to go to another build a bear, the price was way more just because she failed to mentioned all the information I'm guessing she's suppose to provide the customers, she barely talked and was just not looking like she enjoys her job. My daughters and I did not enjoy our visit solely because of the lack of information from Julianna and the fact that she was not helpful, ended up going to another build a bear to get the certificate and wasted more time and money by doing so, will not go to this build a bear just because of the worker.

We were making our way back to our hotel and needed to stop at walmart for a few items. We didn't expect to see a build a bear here. The employees were very friendly, bubbly, and helpful. We are loyal customers and have been buying these bears for our daughter the last 13yrs. We picked out what we needed, got them stuffed, and had a memorable experience. This location was much better than ANY other location we've been to. We visit Phoenix often, and this is our new go-to location!