El Super

I went to El Super at 10:00 PM to buy beef flap from the meat department, and the experience was terrible. Despite several employees walking around, no one helped me until 10:30. When the older man working finally came over, he was rude and didn’t seem to understand what I was asking for. I clearly asked for 5 pounds, but instead, he gave me 5 pieces. When I repeated myself, he just walked away and started talking to another employee, completely ignoring me. To make things worse, the beef flap was advertised at $12.97/lb, but I was charged $13.97/lb. It feels like unless you speak Spanish, you don’t get proper service or the correct price that’s displayed. Overall, very unprofessional, false pricing and disappointing experience. NEVER coming back!

7/19/25 6:10am Door still locked.. carts locked.. had to call the store... girl that answered argued saying store was open.. meanwhile 15 people waiting outside.. while guys stocking coke bottles at the front watch us all standing waiting for the doors... she ended up hanging up on me.. 2 seconds later a girl opens the door .. no good morning, not smile, no acknowledgement.. clicked botton.. walked away

Nomas una sola persona atiendiendo la carne y pesacado

Love This Store...So Many Great Food Items To Create A Very Delicious Dinner...Some Items Are Pricey But If You Buy Certain Things Like Meat & Produce There Fairly Cheap And Reasonable...

Terrible service. I was delivering for Instacart and seen they had ordered a cake, which was already on display. The lady working the bakery department was in a hurry, grabbed her personal food from the fridge where all the cakes were at, and paced by the sink checking if her phone was charged. I patiently waited, thinking she was clocked out and asked another clerk for help. When I came back, I noticed she gave another family their cake and waited for my turn to show her the cake I needed. She proceeds to yell at me about how I need to ask for help and not just stand there (mind you I thought she had clocked out I didn’t want to bother her) she yells at me "What do you want?? What do you need? Don’t you see I have to leave already!?" We then get into an interaction as she tells me the cake they ordered is no longer there and I need to pick another one. The cake is right in her face, but she continues to yell that there is none left and tells me to go to the front while she grabs her things and leaves. I personally haven’t shopped here in years for that same reason, if a company is going to provide programs like Instacart, don’t only teach the employees how it works, but also some common decency please. I hope that miserable lady finds peace.

I like shopping here but they can run out of things. Yesterday was bananas...everything else was good. Couldn't find first brand creamy peanut butter or pace pacante sauce. (They don't stock it) Everyone was so nice and helpful.

The quality of the vegetables and fruits is outstanding at a reasonable price. I buy veggies for a week for less than $80. Plus they also have some of the Mexican soap and other Mexican item that you cannot find anywhere else. I never have a bad surprise when I am at the cash register.