VIP Taxi

Well I'm not too happy because one of there drivers was charging my phone and I forgot it in the car and then when I called for it I didn't get a good answer so I went there personally and she happened to be right there and I confronted her where's my phone at she goes I set it on the ground you didn't get it like even a child knows not to leave a phone anywhere by itself especially an iPhone like mine my iPhone had cost me a pretty penny and I don't think I'll ever be able to buy another one so a gentleman came out and asked what's the problem and I had to explain to him and he went and talked to her in a room it just doesn't make sense and I and I am not satisfied of the outcome of it so she pulled me aside and told me I have an iPhone and a few other phones I can bring and you can pick out of those if you like any of them and anyways so when I did meet up with her she brought me two Obama phones that were cracked and seen better days there was no iPhone whatsoever most of all my accounts I won't be able to get into because the phone I do not have anymore so I am very disappointed and we'll be filing a police report on the driver she probably sold it for $200 to help her with her cab payment

Mohamed was a Very Polite & Professional Driver. After I started arguing with your AI App in your vehicle, he (the driver) Said, we're going 2 ignore the AI 4 the time Being My Driver got me across town 2 donate blood with The Red Cross, an hour early, I will add.

from Sky Harbor to Mesa (August 2025). Driver could not understand nor communicate in English AT ALL. He had no idea what I was asking and could not explain anything! Am a senior female and ride was very uncomfortable and felt unsafe. Vehicle smelled strongly of cig. smoke and driver was rude and unable to communicate anything! Am not against jobs for immigrants but in a human service job communication skills and a friendly manner are an absolute necessity. I will never go with VIP taxi again!

A great big black guy named Omar who was real happy to of catched me, trying to sell Princess Diana fur balls, not to me, but I gave him a tip higher than my bill. He made my day less stressful to relax at Airport and eat Bumbles 10" pepperoni for 30$!?

Old man that’s employed driving one of these taxis bullied me in a drive through line? Cuts me and steps out of their car to intimidate me and a child in the car with me as well. Gross employees

Was in a real bind and needed a taxi immediately to get to an airport - interstate . No other taxi service or app possible . I got a taxi immediately and Kevin , the driver , was fantastic, polite and fully transparent about charges etc . And got us to the airport in plenty of time . Highly recommend

All the drivers I've rode with are professional courteous friendly and patient and Ms. Carrie is a great dispatcher and Ms. Taylor is as well & I'm always a satisfied customer Thank you VIP TEAM