Scott's Automotive & Tire of Phoenix

I highly recommend Scott’s Automotive. They are affordable, friendly, and reliable. They even offered me a courtesy car ride to avoid waiting until my oil change was done. I’m definitely going back!

Been here a few times for services big and small. I had my whole engine replaced all the way down to an oil change. The customer service here is unbelievable. I’m in sales so I’m always wary of pushy salespeople but Ricky and the whole team seem like they truly just care about the safety of you and fixing your vehicle. They always find a way to make it fun and save you some money too. Whether it’s a raffle or their oil change punch cards, all of those are innovative and pleasant to their customers. The quality of work done is great as well and they do a very thorough inspection, way better than other shops do.

Bought my wife a 2015 Honda Civic recently and got a recommendation to bring the car here for a pre/post inspection, to make sure we are aware of any issues that are currently happening or could be in the future. The inspection took a couple hours and was very thorough! Scott’s Phoenix Automotive met and exceeded my expectations and needs. Eric was very helpful and made the process smooth. No pressure to do anything and felt very honest! Thanks for a job well done! Will be bringing the car back for work when needed!

They were so easy and quick to schedule me for repairs, and their customer service was wonderful! I’m glad to be able to support a local business and appreciate their fair pricing. Thank you to everyone on the team! I’ll be back for my next repair for sure.

around two months ago, i dropped off my 2014 gmc pickup so they could check into why it was running so rough and the engine light was on. the next day, they called to let me know i had a bad plug and needed a tuneup. $1500 was the quote for oil change, intake cleaning, fuel treatment, plugs and wires (boots as i was later schooled). after asking why so high, i was told $700 was for labor on the plugs. my response was "do everything but the plugs, i’ll drive it home and do those myself". he said to hold on while he did some figuring and came back at $1000. I said ok, i can live with that price. in the end, all they did was plugs and wires… got their $700 for labor (the very thing i wanted to avoid) and didn’t do the rest. they say miscommunication.. i feel it was disingenuous at best.. if you go here, be clear about what you want and make them be clear on what they’re going to do to avoiding finger pointing. due to management reaching out, showing concern and i feel being genuine , i’m moving this from 1 star to 3 star. on a side note, i expect a little markup on parts but the price charged for these plugs is definitely over the top

The staff listened to my budget concerns and helped me determine the ree pair priorities for my old vehicle. Their customer service is first rate. The shop is clean, and they take time to explain everything.

Byron was super helpful and didn’t try to take advantage of my situation. My engine failed on the freeway and after getting it towed to his shop, he let me know that my engine could qualify for a dealership recall and referred me to the best Hyundai serviceman!! Even though they didn’t do any work on my car, the detailed diagnostic helped approve my car for a (potentially very expensive) free service!! Hopefully I don’t have to, but I will be coming back if I need any more help with my vehicle!