25th Street Automotive

Fast, courteous, and professional. They never tried to upsell me, and even put in some small extra services they didn't need to in order to complete the approved work. Whole experience was seamless, and Matt was happy to talk me through some issues my vehicle was having even though it was clear I wasn't going to have those issues fixed there. Will be coming back here for those big jobs I can't do myself again!

Absolutely amazing work. Thorough, honest, & knowledgeable of modified off-road vehicles. 75 point inspections to help diagnose what was going on with my jeep & they did one of the most in depth inspections I’ve ever received. Didn’t give me a hard time about it being modified like the jeep dealership would have. Always support small businesses and local shops when servicing your vehicles, they will always be honest rather than gouging you at the dealer for services that you don’t need.

They lie. Caught lying then didn’t own up. Wasn’t the first time they took advantage. Steer clear of this place! They will initially gain your trust and then take advantage of you. This is a posting based on the sanctimonious reply to my review. They lied. They told us our battery was dead and we needed both batteries auxiliary and regular battery for our jeep. The main battery was under warranty and we called AAA to check. He said the battery was fine and we should run as fast as we can from 25th st automotive. Oh and btw they wanted to charge us 2x the going rate for the aux battery as well. As I mentioned before this wasn’t the first time this shop was dishonest with us. Buyer beware! Thus had nothing to do with and high standards or a "fit" for my family. But no price can buy you honesty and integrity.

This shop makes you trust them. They diagnose, provide estimates, do quality work, finish on time, communicate well, and truly listen to customer concerns. Even though I live across town I’ll always choose them over places that are closer.

I can't say enough great things about 25th St. Auto and their incredible team. My 2016 Buick was throwing a ton of codes (catalytic converter, EVAP, and more) after a visit to another shop, and I was quoted thousands of dollars in repairs. I brought it to 25th St. Auto hoping for a second opinion, and they went above and beyond. They took the time to really diagnose the actual issue, and the final repair cost ended up being just a fraction of what the other shop quoted. On top of that, they completed my emissions test so I could get my registration taken care of—total lifesavers! The communication, transparency, and overall hospitality blew me away. After this experience, I won’t take my car anywhere else. Highly recommend!

The guys at 25th automotive are awesome! Since finding them, I’ve learned a lot about what my car needs to operate for years to come. They do an outstanding job at servicing/repairs and they are the only shop to incorporate technology and software in their business model that I’ve encountered. I really appreciate Tekmetric, which gives you a detailed record of inspection results with photos and a list of repairs with estimated costs. They also have a self-booking option as well. Never been more excited to spend money to get my car serviced!

Took my car in for a specific problem- a creaking noise. They diagnosed two things that could be the issue and left me to decide, with either repair costing over $1000. I made the uninformed decision, as a normal car owner with no education or professional training, got my car back and the noise was STILL there. I asked the mechanic to drive down the street with me so that he could hear the noise. They said, oh it must be the other thing we think it is. You are the professionals. Why did I have to guess and take a chance on which issue it was, and be wrong and spend thousands of dollars to NOT have my car be fixed? Why did I have to suggest the mechanic drive with me so he could hear the actual issue? Very frustrating.