Lopez Tire Shop/ Llantera

I’ve always come here for my tires, they’re fast and friendly. They always communicate with you when selecting your tires to have you inspect and approve before installation. I’ve been a customer for years. I recently came due to a blown tire and was there 30 min max.

I have been coming to this shop since I was 20 years old, when I first blew out a tire, and I’ve continued to return over the past nine years for services such as oil changes and full sets of tires. I’ve spent thousands of dollars here and was always a loyal customer. However, during my recent visits, the experience has completely changed. The staff were extremely rude and hostile. They repeatedly referred to me as "sir," even though I am clearly a woman, and when I tried to explain the issue, they rushed me and spoke dismissively. I was traveling from Mesa to Avondale and specifically stopped here because I trusted their opinion, but instead I was met with disrespect. It felt intentional, and at times even racist, which I have never experienced at this location before. Regardless of how I was dressed—just in normal, comfortable clothing—I expected professionalism and courtesy, not hostility. Because of how I was treated, this shop will no longer receive my business. If a company values its customers, they should show respect. After nearly a decade of loyalty, I will never return, and I strongly suggest others take their business elsewhere.

They are usually open 24 hours and anytime of the day that I pull up and need are someone helps me quickly. I have needed a tire after 11:00 p.m. and they had the tire I needed. The service is great, they have a pretty good inventory. And they have a covered tent to sit in and wait with a cooler in it.

This is my second time coming here and the service is as great as I remember. Quick easy and forthcoming

Amazing service as always! Super fast and professional. This location offers a waiting area to keep out of the sun while work is performed.

I was charged $20 for a $15 patch The tire tech tried to keep the key I handed him to unlock the lugnuts and he kept the valve stem cap that was originally on the wheel. Now I only have 3. Thanks Lopez tire shop.. the tech seemed annoyed that he had to work and was rude in a sense where he didn't greet me, look my way and didn't tell me I had to pay at the window, so I stood there for 2 minutes until I figured that out on my own. I was basically the only car there so it wasn't even busy as an excuse. That's my two cents. My personal opinion, don't use Lopez tire shops unless you don't have a choice. I didn't since it was 11pm on a Sunday night I guess I'll chop up the mediocre service as a convenience fee for the inconvenience.

When I got there, I got out, walked around and nobody said anything. I went up to the register window, nobody responded. After just staring at the workers I asked how can I get service and one of the guys said just to pull in whenever someone pulled out. Some one pulled out of the drive way and, I was about to park, another person pulled in. Very disorganized... I ended up leaving because I did not know how many other cars were waiting or did not know what to expect.