Courtesy Chevrolet

I've had a good car buying experience here, purchasing a 2025 Trail Boss. Subsequent visits to service department are a little mixed. I seem to be catching some neutral to negative attitude off my particular service advisor, (on multiple occasions now he seems a little impatient and annoyed by customer interactions, doesn't smile much, etc) so I will be looking to request another advisor in the future, as most other folks seem friendly around here. I came in today for a simple fix regarding a broken sun visor retainer clip. I was fine with it taking a while to get the installation accomplished, but when I finally came out, it was installed improperly. The headliner was loose and the retaining clip second piece on the underside of the installed component was not attached properly. Not a good look for a vehicle at this price point. Fortunately, my service advisor did immediately bring it back to the shop, but you could tell he was passively annoyed. Not sure if it was by me pointing it out, or that he had to send something back, but either way, this is not a very good look either. Most concerning for me personally, is that if you can't fix the small stuff, how can I trust you on the big stuff? Minor oversight can happen, sure... but for anyone not paying attention stuff like this slips by without quality control, and without the full custody and ownership of an engaged service advisor. Right now I'm waiting to see if my service advisor comes over. He said if I happen to see my truck pull around, go ahead and jump in the vehicle, and I'm okay to go. I would think he should follow up and ensure that the installation was done properly the second time. Parting thoughts... at this location, many of the mechanics work outside and due to the small lot size, customer vehicles are staged outside, with the windows full open for long periods of time due to the Phoenix heat.... the problem is, this is a dusty and dirty lot. There can be a trace layer of dust on the exterior, AND INTERIOR when you leave. They don't have a very good setup. Overall, the vehicle flow in service looks like a logjam, with vehicles parked within inches of each other, and with techs and advisors moving vehicles in and out with not much room to spare. Courtesy Chev Sales Great... Service and Parts, well... the verdict is still out. I will do an update at a later date, with a new service advisor.

Mustafa I purchased a Chevrolet Suburban a few weeks ago and had an excellent experience. Mustafa and Hector were both amazing—professional, friendly, and very helpful throughout the whole process. They made everything smooth and stress-free. Highly recommend Courtesy Chevrolet and especially Mustafa and Hector for anyone looking for a new vehicle!

Had a great experience buying a new car from Courtesy Chevrolet. Found the car I wanted on their website and everything was smooth from there. Gaston and Brandon on the sales team were honest & straightforward through the entire process. No gimmicks on the online price, no BS sales tactics. Can’t ask for much more when buying from a dealer. Mario in finance wrapped things up nicely. I felt comfortable with all information/options presented, and not pressured in any direction. A pleasure to work with. I’d absolutely return here next time I’m in the market + recommend them to friends/family.

I love Courtesy Chevrolet, they have always treated me right! This is my 4th purchase and every time we get treated like family! Shout out to my sales rep Gaston, he had me laughing the whole time, made it super easy for me. He made sure everything was ready to go before I arrived and got me in and out. Also shout out to my finance guy Super Mario!! Appreciate the conversation and truly felt like everyone cared!! Jesse (my desk guy) also thank you!! Much love to everyone at Courtesy Chevrolet! I Love my new truck

Courtesy Chevrolet made buying a used car fast and easy. They’ve got some of the best deals if you’re looking for a reliable cash car. I picked up my 2015 Impala from them about 6 years ago, paid around $10k cash, and it’s still running strong with no issues. I’ve put at least 4,000 miles on it (I own 7 cars), so I can say it’s been solid. If you want a super cheap and dependable car for around $10k cash, Courtesy Chevrolet is the place to go.

Had a great experience here. Kris and Isaac were very helpful and accommodating considering I was overseas for most of the process. I was able to reserve my Corvette well in advance and they maintained communication throughout the entire process. Being military and stationed in Japan my wife arrived earlier than I did to Phoenix and they offered to pick her up from the airport to help. We purchased two vehicles from Courtesy Chevrolet and will use them again in the future.

Pete at Courtesy Chevrolet was amazing to work with! He worked directly with my husband and made sure the entire process went smoothly from start to finish. He was honest, upfront, and made sure we were all taken care of. What really stood out was that he even called us after the purchase just to make sure we were happy with our new car. That kind of customer service is rare these days, and we truly appreciate it. Highly recommend asking for Pete if you’re looking to buy a vehicle!