ArLo

Put in a work order this morning, and Rudy, our amazing maintenance tech was here within a couple of hours, saving the day once again! He’s incredibly reliable and quick to help, which is such a rare find. ArLo continues to impress with top-notch service and an A+ team all around!

ArLo has treated us very well, especially Sangar. Whenever we had a problem, no matter how complicated or random. Sangar was always there to help with a good attitude. I don’t know how this place would operate without him if he’s gone one day.

Do not rent here. Management is horrific. Specifically Mercedes. If you scroll through the reviews, many others will agree. Arcadia is filled with apartments. They will also try to charge you for repairs that you are not responsible for, when their broken property damages your Tesla. UPDATE 10/17- garage 20 is broken and has been broken for months. It doesn’t go down all the way. It’s how my garage started and then ended up damaging my car that Mercedes is trying to charge me for. I’m ready for a lawsuit. Mercedes will then try to defend the accusations as if she owns this place. Her alone will make your living situation, uncomfortable. I have reported her to corporate and doing it again next week. I have spoken to multiple garage owners about their garages being broken. My goal is to build a case against Mercedes so I can report this to the owners of mark Taylor. I am sure there will be some fake, generic, response, expressing their condolences for the mistake, it’s all an illusion to make you think they care. They don’t. Mercedes also tried to force us out of our garage when we have 2 vehicles. She was sending emails to vacate the garage. When we didn’t sign any contract or specified that we were vacating. Why would we when we have 2 vehicles? I saved all the emails. So for a month we are beyond uncomfortable about our personal belongings, that we had to move them to storage. Left the garage none repaired for 7 weeks. We will fight it to the very end. Worst PM I’ve ever encountered in the last 14 years. Mark taylor hire more professional and intelligent property managers, I guarantee you will have a higher rate of occupancy. Been in real estate since 2010.

I've been living at Arlo for over 3 years. Whenever I do have a maintenance issue, Rudy shows up and takes care of the problem. I had water leaking under my sink today, and within 30 minutes, Rudy had fixed the leak. Thank you to Arlo maintenance and especially Rudy

Great floor plans, good amenities, and the place is always clean. Ross at the front desk even helped me to arrange a flower delivery into my apartment while me and my wife were both at work for Valentine's Day. Location is very convenient for getting anywhere in the valley as well. There are some drawbacks, but what place doesn't have them? And it seems like they're working to improve some of those issues as well. Overall a good experience living here.

I had an amazing moving experience at ArLo! From start to finish, everything was seamless. They approved my application in less than a day. The staff at the leasing office went above and beyond to make the process stress-free. A special shoutout to Ross Anderson for being incredibly helpful, professional, and attentive to every detail. He truly made me feel welcome and ensured everything was taken care of promptly. The apartment and community are beautiful, well-maintained, and exactly as advertised. I couldn’t be happier with my decision to move here. Highly recommend!

Dear Arlo Leasing Office, I hope this message finds you well! I wanted to take a moment to express my heartfelt gratitude for the exceptional service I have received during my time at Arlo. I would especially like to shout out Ross for his constant support and willingness to help with any questions or concerns I have had. Whether it was assisting with maintenance requests or providing valuable information about the community, Ross has always gone above and beyond to ensure that my experience here is positive. Thank you, Ross, and the entire leasing office team, for your dedication and hard work. You make living here truly enjoyable! Jill