The Clarendon Hotel and Spa

We stayed one night. Had to change rooms because the ac wasn’t cooling at all. The rooms felt dark and like people go there to use. I wouldn’t bring my family here if I had kids. We left as early as possible and didn’t even shower there. The people how work there were nice and accommodated our request to move rooms. So I was grateful for that. But there loud blaring music outside the whole place. Not peaceful at all. The parking lot was not accessible easily from the hotel, you have to go all the way around to the front entrance. It’s also open and doesn’t seem too secure. I definitely would not rebook this place. Pay a little more and go somewhere else. 6 am there were odd people just handing out in the lobby going in and out from the parking lot. This place is not it.

The people. That work there are really wonderful but the place has a lot of what you would call deferred maintenance.I had the poll to myself.It's absolutely beautiful but there's a lot of maintenance needed inside of the rooms and at the facility in general. It felt a little like a ghost town.Because very, very few people were there and it was just a little sad because I was expecting there to be a restaurant and a spa.And there was neither. The bed was very comfortable. But because of the continuous music at the pool, starting at 8:30 AM until 10 PM it was a little vexatious.Quite honestly to me.I liked a little more quiet.Actually a lot more qubut again the pool is really lovely and I appreciate it.

Very hip/kitsch hotel with great service and an awesome restaurant and bar. Big heated pool and huge hot tub. I had a large room with king size bed and a small living room at the entry. The only thing I didn't like was how everything echoed in the room. Hardwood floors and brick walls made everything seem much louder. If they added some carpeting or rugs and fabric art to dampen the sound, the rooms would be perfect. Oh, and another thing I didn't really care for was the tiny bathroom with the sink and vanity outside of the bathroom. I must say that the staff is really awesome and helpful. I did enjoy my stay and plan to be back.

Easily my new favorite. The pool is actually heated! 75 degree water on a 100 degree day is like a small taste of Heaven! It’s like an oasis inside with vines along one of the walls next to the cabanas, the other wall is glass with water running down so it looks like a waterfall wall!! It’s beautiful. The rooms are decorated differently, there’s a small free breakfast with coffee, muffins and oatmeal. A rooftop lounge which I didn’t get to see but the string lights along the top gave the whole place this beautiful glow. Absolutely best hotel I may have ever been to. The customer service was excellent as well

had high hopes for this hotel based on the reviews it being classified as a four star hotel. The front desk clerk was super friendly and helpful, but immediately told us the restaurant was closed for the summer. The lobby smelled dirty and the floors were sticky. The elevator’s mural was peeling and there was something spilled on the floor. The carpet in the breezeway was pulling up and paint chipped from the exterior wall as well. The pool was extremely dirty to the point that we thought it could have chips in the plaster, but upon looking further, it was dirt and belongings. When we got to our room, the door didn’t appear to be completely shut and we could barely open it. It appeared to have been kicked in at one time. The odor in the room was so bad. It smelled like filth covered up in cleaner. The floors were sticky and the bed and couch had dirt and debris on it. There were pubic hairs on the bathtub ledge and the bed platform. We ended up checking right back out and went to another hotel down the street.

This place has gone downhill significantly since I last visited. Their website is completely out of date, and no one will respond to your email inquiry if you send one. To clarify for others: there is no restaurant, spa, or rooftop bar whatsoever. The room was clean enough, but everything else was dim and musty. It felt no different than staying in a Motel 6, and I wouldn't have booked the room in the first place had I had this information. Go elsewhere.

My partner and I needed to book a hotel close to the Pheonix airport due to an early flight I had back to Michigan the next day following my birthday weekend. ||The staff is dope, friendly in a way that doesn’t come off as too "staff like" if you know what I mean. |I don’t know if I’m the only one but I appreciate a relaxed kindness. ||The price was reasonable, booking the room over the phone was smooth and painless. The gentleman I spoke to was polite and competent. ||Given the overall experience we had during our short stay I would say that the price we paid for king bed room was more than fair and I would go as far to say quite a good deal compared to the rest of the hotels in the area.|| We are really glad we stayed here.||It seemed like there was a cute little coffee shop/cafe to the right of the lobby but we didn’t go in there. There must have been a separate restaurant somewhere else because I overheard a man go out of his way to compliment the chef as we were checking in. I looked at the menu that was displayed in the elevator and the choices looked appetizing. ||The staff were extremely polite, warm, and made us feel very welcome. |The lobby and all areas leading to our room were exceptionally clean and had a particularly pleasant smell. |Our room was also very clean and comfortable. The sheets were very fresh and clean.||I do wish there was a microwave in there because we had some leftovers that would have been better heated up but that’s not a big deal. ||We didn’t have a chance to visit the pool and hot tub downstairs since we were there to sleep and catch a flight but if not for the nature of our stay serving a purpose we would have loved to take a swim and a soak. There were some cool colored lights giving the area a fun vibe, some folks down there having some fun, a section with cabana style lounge beds, and the hot tub was gigantic.