Merry Maids of Phoenix

I highly recommend Dawn with Mary maids. I wish I would’ve reached out sooner, she did a fantastic job, very thorough and communicated well. She is very kind and even gave me tips when I asked what I could do as a customer to make my next appointment more efficient. My whole kitchen is sparkling, clean and smells so good. If you are looking for a cleaning service, I would definitely recommend Dawn if it’s just for a once over or regular cleaning you will not be disappointed.

They did a fantastic job! Our kitchen looks like we had just bought new appliances. Very friendly and went the extra mile asking and doing that "extra" touch

They needed more time to clean so wanted me to pay more. The kitchen was not deep cleaned just surface cleaned. I was told they would clean cabinets but they only did the level of their height. Bottom of drawers were still sticky requiring me to clean them myself. They ran out of time so did not sweep and mop either. I think getting photos of the space would be more helpful in determining how much time is needed. And possibly more people cleaning as well.

**in response to MM’s feedback- you offered to come back between 1pm-4pm, 6 hours after you opened, not "within the hour", and yes that did not work for us due to all of our family being in town at our home for the Thanksgiving holiday. Your idea of "fair" compensation for needing to re-do the bathrooms, kitchen, and the floors in a 30 min timeframe, is asinine considering it took a team of two people, THREE HOURS to initially do just that and they missed the mark so heavily. My husband and I already cleaned after you all left to make the house presentable. So yes, I don’t need you to come back Friday to clean what should’ve already been cleaned… and what we have since already cleaned ourselves. Like I said, I spent $494 and I still had to clean my own home. Absolute SHAM of a company. Highway robbery- $494 to clean my 1,100 sqft apartment (that we clean often, so it’s in pretty decent condition as is). My husband and I were quoted $262, and wanted to treat ourselves to a clean house, ahead of hosting our first Thanksgiving with our newborn and extended family. The team of two people were responsible for only 1 of our 2 bedrooms, 2 small bathrooms and the kitchen/living area (which is the same room). They were here for 3 hours!!! The photos/videos taken less than 10 minutes after they left just speak for themselves. As soon as they left my husband and I scoured our home, covering what they missed so terribly to make it suitable for our guests. "Customer service" offered to reimburse me $75, which equates to 30 min of work, as that what she quantified as enough time to fix all of the issues. My question is- how on earth did it take them THREE HOURS ($152 per hour) and leave things in such bad shape? I’ve sent all of the photos and videos to management and they stand by their service. Light your money on fire and clean your house yourself before hiring Merry Maids.

"The team did a great job! They were very polite and efficient. They did a thorough job removing pet hair as well which can be hard to do. We were very impressed and would use them again.".

The crew was absolutely amazing and our house has never been so clean! I highly recommend Merry Maids for anyone looking for a good clean of their home.

Nicole and Roger were an absolute delight to work with! They put their heart and soul into making sure that everything in my house was sparkling clean for my upcoming family guests! I felt that they really went above and beyond in doing a great job! Communication with the office was easy and efficient! I highly recommend Merry Maids to anyone who wants a good cleaning job done well!!