PLANET FITNESS

Small club but one of the cleanest I’ve seen yet. I love the purple in the windows! Cool seeing some stained like glass.

I think this a great gym! All the equipment is well spaced , organized and kept clean. Great staff here that are very helpful and attentive. Everything is very well kept. The message chairs are great! Thanks!

I've only had experience with this PF location. I signed up so I could take my teenage son over the summer and wish I knew canceling would be such a nightmare. I had an employee deliberately give me an incorrect email when I initially tried to cancel. I called later when the email came back as undeliverable and was told to call back when the manager would be there, but every time I called the manager was busy or not there. I finally went in to cancel in person and was told I would still be billed for the month because I didn't cancel a week before billing was scheduled. It's like their trained to punish people for canceling memberships. If I had not had these experiences, I might be resuming my membership in the future, but I never want to deal with the arrogance and disrespect of the staff here ever again. Updating to add that I see PF responding to other people with complaints about the cancelation process and that the policy requires a signature. Why wasn't I ever just told that the times I called? Why would an employee tell me I can cancel via email?

Too small, too crowded, too bright. This location will not be winning any new clients. It needs to be remodeled and PF needs to stop the FREE PASS for students in the summer, they just loiter and play around.

I am a fat ugly 60 year old man and everyone is so nice and helpful. I feel right at home - a first for me in any Gym! I actually am going because I like it, not because I feel like I have to! Even the other members are really nice and helped me find machines etc! What a cool community.

Being a member of Planet Fitness since 2018 has truly transformed my fitness journey! From day one, I felt welcomed and motivated by the supportive environment. The "Judgment Free Zone" concept really makes a difference; it encourages everyone, no matter their fitness level, to push themselves without fear of judgment. The variety of equipment and classes keeps my workouts exciting and dynamic. I love trying new things and challenging myself, and the staff is always there to help and provide guidance. Over the years, I’ve seen incredible progress, not just physically but mentally as well. Planet Fitness has become more than just a gym for me; it's a place where I can focus on my goals and feel empowered. I’m grateful for the community and the positive energy that keeps me coming back. If you're looking for a place to kickstart or elevate your fitness journey, I wholeheartedly recommend joining Planet Fitness! You won’t regret it!

Deanna Cole Due to my schedule, I haven't been in, in almost a year. I was training for a 1/2 marathon last year that was in July in SF. Today I go in and Jazmine is always a bright shiny face to see. She knows me because I had been going in a lot up to last year and she's been there for quite awhile. What I didn't expect was for David to remember me let alone the fact that I was training for a marathon last time. I'll be darned of he didn't walk up to the front as I was checking in and say, hey how's the marathons going? I had only seen him last year for like the week before we went to San Francisco. And he made a point last year to say my name as I checked in and I had told him that I was waiting for my girlfriend who was meeting me there to get on the treadmill for the marathon. It was hot in Arizona so we were going to be training indoors not to mention she had a bad knee that needed to be replaced so we need to make sure she was going to be good. I would expect him to remember me if I was continually coming in ever since then but I told him I was impressed that he remembered and he acted like I was just there last week. I said it's been almost a year since I've been in he said no, and then he looked at the screen and said oh my gosh you're right it has been almost a year. I hope those two stick around for a long time to come still. Their customer service skills are impeccable and they always put a smile on your face. Thank you Jazmine and David for making my day at 5am this morning. Deanna Cole Phoenix, AZ