Phoenix Sofa Factory

The new couch I received has a very noticeable stain, right out of the box. I called to see what could be done and no one ever called me back. The prices weren’t any less than other stores. Especially after adding the $110 delivery fee with assembly still required.

I had a great experience thanks to Alec. Quick response online. He was great help in the store and went way out of his way to drop off my furniture at 7:00 p.m. on a Sunday. Thank you!

Owner is very engaging and accommodating and the sofa and recliner with our TV stand were all fairly priced. The delivery team was very quick and professional as well making sure not to scratch or scuff anything. Overall great experience and we look forward to doing business with this business again!

Bought my first new couch over a month ago now from Alec. I’m very happy with the couch and the buying experience. He is not a pushy with sales, gives you the information on the product and lets you decide. It’s a great couch at a great price, (cheaper than used ones I could find on OfferUp and other sites) glad I found this place.

Thanks to Phoenix Sofa Factory my wife and I were able to buy our dream couch from here, we had to wait 3 weeks for delivery because they didn’t have the whole set in store but it was just in time when we got our house. It’s very comfortable and big just like we expected! Would buy from them again!

*** yes an old expired ad, that DOES NOT STATE IT IS EXPIRED OR OLD*** DO NOT RECOMMEND! I got on OfferUp, searched up sectional and got recommended a few of PSF products, I seen two I was interested that were around what I was looking for. There is no expiration date of the "cash price" or no dates that it is valid though or anything that specified the deal was no longer valid. Drove an hour to the location mentioned the post like the ad stated to, only to be hit with "that’s an old post" the price is $599+ tax, False Advertising at its finest. As buyers we cannot see how old the OfferUp post is or when it was posted, we see recommendations for what we are searching for. I will say the man there stated he was able to lower it to $499+tax which is still over their advertised ad, when a person sees an ad and goes out of their way to go and purchase, anything other then the ad price is unfair.

Very happy with my experience here. Found really amazing discounted couch. Friendly service. I'll be back to see if they have another piece of furniture that I want. I recommend them.