Super Star Car Wash

Good car wash, great customer service. The membership is an excellent price for people like us who wash our cars every couple of days. I really like that they have vacuums and towels. Mike was very helpful with explaining the process, even though he is Air Force Go Army, lol!

I got my membership in CA and since I frequently travel back and forth to AZ I was excited to get the membership knowing I could use it at all locations. My first time going to the Bell Rd. AZ location I was completely dissatisfied. Not only did the machine break off my windshield wiper, it cracked my windshield as I went through and the broken piece flew into the window. I filled out an incident report and had to ask the employee to retrieve the broken piece out of the bay, took photos of the broken glass, and was told I would be contacted by management. I asked for a business card for my insurance and was denied but given the customer service website. I again filled out a form online and still have not heard back from anyone. My car was purchased 2 weeks prior to the incident and this happened 2 days before the rain storms leaving me without windshield wipers and with a cracked windshield plus NO FOLLOW UP FROM ANYONE. HORRIBLE. Go anywhere but to Superstar Carwash, especially Bell Rd.

This location was a great one. The license plate readers always run my plate incorrectly, but luckily one of the workers came over immediately and checked for me. He manually reentered my plate and it scanned me through no problems. I currently have a membership for $28 a month, it's the one down from the best membership they offer. My car always looks clean and staff is always super helpful!

I'm the guy with the red Jetta. I stopped by for a car wash today and was helped by Michael. He was very friendly and didn’t pressure me into buying a membership, which I really appreciated. I usually get stressed out when people push their memberships but he made the whole experience simple and stress free. I rarely get car washes so it meant a lot that he made it easy and comfortable. Thanks Michael.

The car wash attendant Raul was so friendly and nice! He greeted me with a smile and made the whole experience really pleasant. It’s always refreshing to get great service from someone who’s kind and professional. My car looks great and I’ll definitely be coming back!

I stopped in this Saturday the 19th Goodness was it packed!! First, I was greeted by Mike, which was very was pleasant. After, was Danielle and Brandon, with great positive attitudes! Everyone was extremely helpful and happy to be at work. Towels were stocked, everything was on point! Only complain was it rained and I didn't keep my receipt for a rain check. Nothing you guys could've prevented. Thank you for doing an a amazing job by making my day and I'm sure many others! Keep it up!!

I visited Superstar Car Wash on May 19th, and once again, their equipment caused damage to my vehicle—this time breaking my shark fin antenna cover. Previously, my side mirror was damaged as well. I asked for compensation, but they refused and didn’t even offer an apology. This is unacceptable and very disappointing. I won’t be returning.